Setting up c4795 all in one printer - usb not recognized?

When I try to put my c4795 hp software tells me to connect the printer to the laptop via the usb port (to connect the network settings to the printer).

When I try this, I get the message usb not recognized on my laptop and am not able to continue the installation?

Thank you.

Yes, it must be connected

Start > Device Manager > and get these unknown devices or devices that has this!

Tags: HP Printers

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