USB not reconising not telephone when it is plugged

When taking phone in the habit recognize phone asking you to plug, but I

Hello Shirley,

1. What is the brand and model of the phone?

2. are you having the same problem when you connect other devices to your computer?

3. have you installed the software utility of the phone on the computer?

4. have you tried to connect the phone to another computer to make sure it works?

5. What is the status of the device under devices and printer and Device Manager?

Try running this utility for troubleshooting and to check:

If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

Open the hardware and devices Troubleshooter

Please post with the State of the question.

Tags: Windows

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