USB X121e failure after hibernation, stop along with BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe
Hello. This is a brand new X121e. The half of the time when resume after hibernation, USB devices are not recognized, Device Manager freezes on the analysis of the changes of material and then stop the system or another attempt to Hibernate (a duration of 10 minutes give or take) it BSOD
(DRIVER_POWER_STATE_FAILURE, * STOP: 0x1000009f (0 x 0xfffffa80030e6040, 0 x 0000000000000004, 0000000000000258, 0xfffff800049343d0) * ntoskrnl.exe - address 0xfffff80002e954da base at 0xfffff80002e16000 DateStamp 0x4e02aaa3).
The last time she due to same corruption to my work (which was open during the crash) which chkdsk fixed only partially. In addition, some programs back on their default settings for some reason any.
Played around with the drivers, has rejected the deactivation of USB devices, deleted some software, the Lenovo Power Manager, lost count of what I've done so far and how many days devoted to the research on the forums. Any help, please?
Thanks for the help, guys. Solved by getting my own DVD Win 7, done the clean install without tons of bloatware Lenovo. So far so good.
Tags: ThinkPad Notebooks
Similar Questions
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After restoring to factory setting... ntoskrnl.exe is missing or damaged
I have a problem with my Asus R500VD laptop.
My phone was at a standstill after I opened a few applications and after waiting for a while, I decided to shut it down by holding the power button for a few seconds. After that, I got a BSOD error 0xc0000221 saying ntoskrnl.exe is missing or damaged. I tried to go back to a previous system restore point, tried chkdsk /r (no error based), tried bootrec with all options (it shows 0 found windows installations), tried a full restore to factory (using the on my laptop's recovery partition), but nothing has worked. I always get the error above.
When I restart, it tries to automatically repair the system (that works, it cannot solve problems automatically) and at some point it changes recent cancellations (complete the recovery I think). I tried the different boot options, but nothing seems to work.
Does anyone have an idea how to solve this problem? It doesn't seem to be any corruption in the filesystem (chkdsk), ntoskrnl.exe is not missing...
Thanks for your help! Greaty I appreciate it! Tips are welcome!
Rob
Hi Blueelvis,
No, unfortunately I don't have a spare HARD drive. But... I sent it back to the shop where I bought it. Should still be under warranty. I have included all our correspondence to give them an overview of what has been tried. Thanks for your help! I hope that I get a replacement or they're going to fix it. I also ran memtest86 + using The Ultimate Boot Disk and he found loads of errors--not sure whether memory is as bad or if it has something to do with the 8 GB with 64-bit processor.
Best,
Rob
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Several BSOD with error different ntoskrnl.exe + 75c00 involving most of the messages
I am running Windows 7 64 bit on a homemade pc with the Asus motherboard, 8 GB of ram and a quad-core processor amd; If you need more specific information please ask. Most of the Bluescreens have different error messages, but all except one have been
Ntoskrnl.exe "caused by the driver" and "caused by the address. Most occurred when playing computer games. in the middle of the test I have updated my graphics card drivers and a few various other and I checked the ram to find errors although I should probably give him a half-dozen more going on.I will try to download a few zippers of depressed on skydrive. bear with me, I never did this before. NOPE, I can't. I can't even * find * skydrive. Someone please care to direct me to how it works yet? * edit *-it won't let me zip minidumps anyway. I give up. I'm about to perform technical support on this thing with his sledgehammer.
I tried to analyze the accident using windbg, but it fails to load the symbols for ntoskrnl. Here are some summaries of crash as recovered by the blue screen:
062713-13478 - 01.dmp 27/06/2013-21:31
KMODE_EXCEPTION_NOT_HANDLED
0x0000001E
FFFFFFFF "c0000005
fffff800'02e86d9c
00000000 00000000'
FFFFFFFF'ffffffff
Ntoskrnl.exe ntoskrnl.exe + 75c00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062713-13478-01.dmp 4 15 7601 276 080 6/27/2013 21:31:51
062913-14024 - 01.dmp 29/06/2013-07:34:23
KMODE_EXCEPTION_NOT_HANDLED
0x0000001E
FFFFFFFF "c0000005
fffff800'03159 cd 0
00000000 00000000'
FFFFFFFF'ffffffff
CLASSPNP. CLASSPNP SYS. SYS + 1901 x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-14024-01.dmp 4 15 7601 276 080 29/6/2013 07:35:21
062913-13384 - 01.dmp 29/06/2013 18:54:47
IRQL_NOT_LESS_OR_EQUAL
0x0000000A ffffba80'09f27a60
00000000'00000002
00000000 00000000'
fffff800'02f31c5f
Ntoskrnl.exe ntoskrnl.exe + 75c00
NT kernel & system Microsoft® Windows® operating system Microsoft Corporation
6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-13384-01.dmp 4 15 7601 276 080 29/6/2013 18:55:47
062913-13962 - 01.dmp 29/06/2013-01:30:16
PM MEMORY_MANAGEMENT
0x0000001A
00000000'00041284
fffff680'0012 d 001
00000000'00000250
fffff700'01080000
Ntoskrnl.exe ntoskrnl.exe + 75c00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-13962-01.dmp 4 15 7601 276 080 29/6/2013 13:31:17
No specific information but if you look at the history of BIOS updated between your BIOS Setup and the last BIOS available you would appreciate that a number of improvements have been made.
You cannot count any error report when you have detected a faulty RAM. RAM corrupt system files, making it unreliable reports. When you installed the replacement RAM you run the System File Checker.
http://support.Microsoft.com/kb/929833I won't say there is no risk of update the BIOS, but if the instructions are followed carefully you shouldn't encounter any problem. The caveat is that you should not threatened the data files which can easily be saved on an external. You can't replace family photos and others.
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Blue screen associated with the WiFi [ntoskrnl.exe]
Hello, I got several BSOD today. I discovered they are related to the wireless lan connection, because I get them when I tried to use the wi - fi connection. Can someone help me? I don't know why I get these errors.
The Minidump files: http://sdrv.ms/RycBXIHello
Results verified BlueScreenView WinDBG / DumpCHK.
The Bug_Check were CAUSE D1 athrx.sys Atheros WiFi driver (wireless).
BugCheck D1, {1, 2, 0, fffffa800b65d698}
Probably caused by: athrx.sys (athrx + 299621)
MODULE_NAME: athrx
Nom_image: athrx.sys
FAILURE_BUCKET_ID: X64_0xD1_athrx + 299621
BUCKET_ID: X64_0xD1_athrx + 299621athrx.sys as of 07/24/2012 Atheros WiFi driver (wireless).
fffff880 '07625000 fffff880' 079d 8000 athrx T (no symbol)
Loaded symbol image file: athrx.sys
Image path: athrx.sys
Image name: athrx.sys
Timestamp: Kills Jul 24 08:03:45 2012 (500EB951)1. verify or update driver Atheros WiFI (wireless).
Drivers Atheros WiFi.
http://www.Atheros.cz/Atheros-wireless-drivers.phpVerson is very common, so there may not be a newer version available. Otherwise try to reinstall
it. you may need to go back to an older version of the driver. And there might be a problem
with the actual hardware device.2. check with the Sony Support, their drivers and documentation online and ask in their forums
on known problems.Sony - Contacts
http://eSupport.Sony.com/us/Perl/contact-land.plSony - drivers
http://eSupport.Sony.com/Perl/select-System.plSony - Support
http://eSupport.Sony.com/Sony - Forums
https://Forum.sel.Sony.com/?XID=M:Showcase:eSupportBiosVersion = R1190V3
BiosReleaseDate = 05/09/2011<- check="" for="" updates="" to="" the="" bios,="" low="" level="" chipset="">->
and drivers of major on-board and separate devices.
SystemManufacturer = Sony Corporation
SystemProductName = VPCF22S1E
Family = VAIO
SystemVersion = C6091KF8
SystemSKU = n/a
BaseBoardManufacturer = Sony Corporation
BaseBoardProduct = VAIO3 run DriverVIew - VIEW driver Microsoft set hide - update those without drain in their
names (see Update methods in the next post).4 use the other methods in the troubleshooter below and in the next message.
=============================================================
Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7For the methods of troubleshooting blue screen using BlueScreenView and MyEventViewer see my answers
in this thread - top 3 RESPONSES (+ 1 other).==============================================================
BCCode: D1 0x000000D1
Stop error when you resume a computer that is running Windows 7 or Windows Server 2008 R2
from sleep or standby extended: "STOP: 0x000000D1".
http://support.Microsoft.com/kb/978982Stop error on a computer based on Windows Server 2008 R2 or Windows 7 during operation
system uses a storport virtual miniport driver to save a dump file or a file of hibernation: "0x000000D1.
http://support.Microsoft.com/kb/2320550Those 7 other KB Articles are available
http://support.Microsoft.com/search/default.aspx?mode=a&query=0x000000D1&SPID=14019&catalog=LCID%3D1033&1033comm=1&Res=10--------------------------------------------------
Think video drivers especially if it may be others. Refer to the section of driver in my credits
methods of troubleshooting blue screen below. BIOS, chipset of low level drivers and
antispyway/antivirus/security programs can also cause this. Check the resolution of the problems and
When you arrive at the driver and tests of memory sections do reference to generic methods in following
message and then back to the if necessary troubleshooting tool.Cause
A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.
This bug check is usually caused by drivers who used a wrong address.
If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:
- The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
- The function call was made to a function in another pilot, and that this driver has been unloaded.
- The function was called by using a function pointer that was an invalid pointer.
BCCode: d1 0x000000d1<-- read="" this="">-->
* 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-=========================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers to 7 (update drivers manually using the methods above is preferred
to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlStop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for the professional, full and Enterprise edition)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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BSOD issue with ntoskrnl.exe
Hello friends,
IM currently having the BSOD "IRQL_NOT_LESS_OR_EQUAL" With Driver crash "ntoskrnl.exe" error
Here's the minidump file.
https://onedrive.live.com/redir?RESID=373FE6B42355D2CD! 1304 & authkey =! AMPX4Szxm7ffhyE & ithint = the file % 2cdmp
Specifications of the computer:
System manufacturer: BIOSTAR Group
System model: TZ68K +.Operating system: Windows 7 Home Premium 64 - bit (6.1, Build 7601) Service Pack 1
Card name: NVIDIA GeForce GTX 560
Processor: Intel Core i7 - 2600K CPU @ 3.40 GHz (8 CPUs), ~3.4GHz
BIOS: BIOS Date: 15/12/11 18:26:05 worm: 04.06.04
Very respectfully,.
AJ
These accidents were related to the corruption of memory (probably caused by a driver).If you are overclocking anything reset by default before running these tests.In other words STOP! If you don't know what it means that you're probably not
1-Driver Verifier (for full instructions, see our wiki here)
2-Memtest. (You can learn more about running memtest here) -
I had the problem of the computer stop randomly with the DRIVER_POWER_STATE_FAILURE problem running windows 8. I guess that the problem is a faulty driver.
Here is a link to the minidump files if all goes well, they are useful.
https://SkyDrive.live.com/redir?RESID=3A5D07C15AE25BC7! 321 & authkey =! ALpeYlDbYefEfn4
Joshua
These related iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp. I re - install the latest driver available and if you are using an SSD, the BIOS update.
I also remove Symantec and use the built in Defender"
Symantec is a common cause of BSOD.
I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER
http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834ENUse it to Norton 360 http://Symantec.pcperformancetools.com/Norton-360-how-to-uninstall.html -
When I delete the "screensaverissecure" with the registry value, it reappears again in the registry after I stop and start the system the next day. Help, please
use widows xpHello
- Have you tried to Hibernate for ever in the power settings option?
To resolve this problem, you can follow the steps below.(a) click and start(b) type power Option in the start search bar.(c) now select click Change plan for the current plan of the selected power.(d) now click on advanced power settings.(e) scroll down and click on the sign more next to sleep.(f) now click on allow the eve hybrid and turn it off.(g) click on the option put into hibernation after and set it to never. -
When I turn the hp7510 installed yesterday, connected by USB for Win 7, I get "printer failure, 0xc19a0028.» "Stop, then press. Same error 6 times. How to fix?
I turned on the printer, ignored the advice of "The printer failed" message to turn off, then on again. Then, with the sill of printer on, I reinstalled all the ink cartridges. The printer worked.
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Satellite P100-324: tone failure and stops with BSOD
Satellite P100-324
Built in modem HDAUDIO Soft Data Fax Modem with SmartCP
Modem installed correctly to COM3 querry modem ok. diagnostic test "test Modem controller".But he has failed the test tone and stops windows with the blue screen. When windows restarts gives a warning "the system has recovered from a serious error".
What should I do?
Hello
Try to remove all created dial-up and also remove modem from Device Manager. After doing this, restart your laptop. The modem will be recognized and installed properly again. Test the modem by using the option under the modem properties query modem.
If everything is ok, try to create switched again and ensure that all parameters are good. Just test everything again.
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Satellite Pro A210 - keyboard and touchpad stop working after hibernation
I installed Windows 7 (32 bit) on my Satellite Pro A210 and have a similar problem. When it starts OK but after hibernation the keyboard and touchpad stop working after 3 minutes. The only way to fix it is a re-boot of the force.
Anyone have any ideas?
Hello
You have installed all the drivers for your laptop? I mean especially the chipset driver.
Check this box!If you have yellow exclamation points in Device Manager, you must install all the missing drivers.
Last but not least don't forget to install all Windows 7 updates available that you can get thorugh Windows Update.
Sorry, but that's all I can say at the moment
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Touchpad stops working after hibernation on Satellite M40
My laptop M40 has just started having a problem with the Touchpad is, after hibernation the touchpad does not work. plug an external mouse works, I tried to disable and re activation via the control panel but it doesn't help. Switch off and then again on fact fis the Thinkpad, someone has seen this before?
You said that this problem started now. It seems therefore that this issue was not present in the past. Am I wrong?
So, if I m right then it looks more like a problem of software like a hardware problem.Usually, the first step should be a new touchpad driver installation. Then you might try to update the Windows XP operating system to the last State. You must use the Microsoft Update page to get all the fixes.
Then download and install the tool called CCleaner. Its free and it s very useful to clean the operating system and the registry.
If this is not enough, try to reinstall the OS from the recovery CD and test if this problem persists after installing new OS.
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I just bought a new NetGear wireless router and now my laptop lost wireless connection after hibernation I or stop it. Then I have to reset the automatic Wireless Configuration to find my wireless connection. Whenever I stopped him it and I have to choose. This does not happen on another laptop or desktop that I have. Is there a safe solution for this?
Hi Ron,
1 Windows operating system you are using?
2. you receive messages or error codes?
You can read the following article and check.
Windows wireless and wired network connection problems
If you use Windows XP, then read the following article:
How to troubleshoot wireless network connections in Windows XP Service Pack 2
This problem can also occur when the power management profile turns off your network card.
You can try the following steps and check if it helps.
a. click Start, type device manager in start search and press ENTER.
(b) in Device Manager, expand network adapter.
c. now you will see your network adapter or adapters if you have more than one. Right-click on the network component, and then click Properties.
d. go to the power management tab.
e. ensure that all check boxes are unchecked (check boxallow the computer to turn off this device to save power is off).
f. If you have disabled the boxes, click ok and restart your system. Put the computer in Hibernate mode and check if you still have any questions.
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My Canon 5 d MK IV Live View will stop immediately after having been pressed with a Tamron SP 70-200 F/2.8 Di lenses.
I don't see the problem happens with my lens F / 2.8 Canon 24-70mm.
This problem happened in video mode.
I hope that there is a setting I have to toggle to make this objective work in Live View mode?
Thank you
Mark
I spoke to my local camera shop, they said, that it should be referred to the Tamron for the update of the firmware, they said, that Tamron has a fairly good hand around time of approximately 5 days. I've probably will send mine once I'm done with a shoot.
The lens works very well for me, normally, the only problem for me is Live View. If this is not the case, use the LIve View, it seems to work great so it's not paralyze me right now, but it would be nice to just get it fixed if Live View will work.
The camera is also on Firmware V1.01 so their will be updates firmware for it also and as a previous post said that Canon will also address the issues with 3rd party lenses. Great! After that all the Canon doesn't want people who have glasses of third parties avoiding the body of the camera for this problem. It's logical Canon would solve this problem.
So far it is a minor bump with third party lenses. I've always been able to work with my Tamron and Sigma lenses. Just a couple of workarounds until the firmware is updated. It isn't a deal breaker for me. This camera is a pleasure to shoot with and I am very pleased with the Canon has advanced in the development, image quality with the dynamic range and low light performance. I am happy and have no regrets.
I would still recommend this camera to a friend.
-
Original title: Windows XP does not start after the update, no error message
Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.
Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.
-F8 does nothing, can't use the last known good Config or Mode safe
-Change boot order in the BIOS to boot from the Windows XP DVD, hoping to get the recovery console, but the same thing: black screen, no attempt to spin-up DVD or HDs.
-Removal of mobo battery to reset the CMOS, no joy.
-Checked and re checked all connections inside.
-Stripped devices and added one at a time, no joy.
-Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.
I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.
Any suggestions?
Hi Cougarific,
We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
See computer stops responding with a black screen when you start Windows XPNote: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.
Visit our Microsoft answers feedback Forum and let us know what you think.
-
I installed the download tool usb/dvd windows 7, but after you have selected the iso file when I insert the USB stick and refrecing, it does show that "no usb drive compatible' what is the problem with my USB
I have sandisk cruzer blade USB key
Hi Rohit,
Thanks for posting your query in Microsoft Community Forum. I understand that your USB drive is having problems of compatibility with your computer, but I would like to learn more about the issue in order to provide you with better assistance.
- You did it any significant hardware or change software on the computer before this problem?
- When do you get exactly the error message?
- Have you tried to connect to any other computer on this flash drives?
- Your USB key works on other computers or have you tried to connect to different USB ports on this computer?
- Is the pen drive getting detected in the case or you are able to access the drive folder in the window of the computer ?
The question may arise if the currently loaded USB driver has become unstable or damaged, or if your PC requires an update for problems that could conflict with a device USB and Windows. This can also occur if your USB controllers may have become unstable or corrupt. So, I would suggest trying the following steps and check if the problem persists.
Method 1:
Please try the fixit (s) provided below which will help you solve common problems associated with devices and USB ports.
- Hardware devices do not work or are not detected in Windows
- Diagnose and automatically fix the Windows USB problems
If method 1 does not work, try Method 2.
Method 2:
Remove and reinstall all USB controllers.
- Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
- In the list of the categories of equipment, locate and expand Bus USB controllers.
- Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
- Restart the computer and let the USB controllers get reinstalled.
Plug in the removable USB device and test to make sure that the problem is solved.
If the problem persists, go to method 3.
Method 3:
This method will install the latest drivers from device to your USB device.
- Click the Start button, type Windows Update in the search box, and then click Windows Update in the results pane.
- Click find updates. When the scan finished, click optional review updates.
- Click the check box next to the update, and then click install updates.
- If you are prompted, read the license agreement, then click I agree.
- Follow the instructions on the screen to download and install updates.
- If you are prompted, restart your computer.
More information: Update a hardware driver that is not working properly
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
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