Using Images in RoboHelp HTML

We are currently studying the possibility of consolidating/centralizing our documentation in our online help system and are looking for input from anyone who has experience with what we offer...

We create several systems online help for a series of Web-based applications and we use RoboHelp HTML 7. Currently, content in our support systems is essentially text - only descriptions and step by step instructions, we have a few images like logos and icons, but the majority is text.

Export us the text in Word, add screenshots and create PDFs that is printed for use in face-to-face training sessions.

We are looking to makeover / the centralization of our process by including all the screen captures in the help system. However, concern has been raised regarding the addition of a lot of impact image files will be the speed and functionality of the help system.

We compile our support systems and send the entire record of the WebHelp to development where it is tested and then deployed on our servers. It is accessible by our clients to our application via Internet Explorer, Firefox or Safari

Our customers access to our application via internet connections high speed, so the access speed will not be a problem. And of course we save images to GIF format to get the actual size of the file smaller. But questions remain such as:

Is there a limit to the number of images that you can use in a help system?

Is there a limit to the number of images that you can use in a topic?

-What effect will have a large number of images in the process of compilation guidance system? (I realize that it may take more time to compile, but is there a point where the system will break?)

Is there a limit to the size of the set of help files?


In addition to these issues, I wonder:

-Do you use images in your systems?

-Have you had problems with?

-Tricks or tips you want to share on the use of images in a help system?

Welcome to our community, TechDocGreg

I use images, all the time. I've never known break my support system. And I used to have a TON of them. (I documented a lot of material - do you gobs and gobs of photographic images of various materials in different "pose").

Of course, images likely to cause the overall size of the system helps inflate, but this should be a big problem.

Today, I tend to use exclusively. PNG format for all my images.

If you need to make a subject appear to be slim, you can drag the images inside drop-down hotspots DHTML (Dynamic HTML). That way they won't be visible unless the user really wants to see them.

See you soon... Rick

Tags: Adobe

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