vCAC 6.0 error: user get banned when connecting error

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  Here is sendRequest managed the connection method and the redirection:

  public HttpResponse sendRequest(HttpRequest request)
      {
          String url = request.getUrl();
          if (url == null)
          {
              HttpResponse result = new HttpResponse();
              result.responseCode = 404;
              result.responseMessage = "Not Found";
              return result;
          }
  
          ConnectionWrapper cw = connectionWrapperForRequest(request);
          if (cw == null)
          {
              return null;
          }
  
          boolean compressionEnabled = !request.disableCompression() && COMPRESSION_ENABLED;
  
          HttpResponse result = new HttpResponse();
          try
          {
              String finalURL = url.trim() + Networking.getConnectionString();
              cw.connection = (HttpConnection) Connector.open(finalURL, Connector.READ_WRITE, false);
              System.out.println("Connection string: " + Networking.getConnectionString());
              System.out.println("Full connec.  URL: " + finalURL);
  
              if (cw.connection == null)
              {
                  result.errorMessage = "Could not open a network connection.";
                  result.completedWithError = true;
                  return result;
              }
  
              cw.connection.setRequestMethod(request.getHttpMethod());
  
              if (compressionEnabled)
              {
                  cw.connection.setRequestProperty("Accept-Encoding", "gzip");
              }
  
              cw.connection.setRequestProperty("User-Agent",
                      "" + DeviceInfo.getManufacturerName() + "/" + DeviceInfo.getDeviceName() + "/" + Config.getVersionNumber());
              if (request.username() != null)
              {
                  cw.connection.setRequestProperty("Authorization", "Basic " + Utils.base64Encode(request.username() + ":" + request.password()));
              }
  
              // set this header so BES servers will not change the content of the headers
              cw.connection.setRequestProperty("x-rim-transcode-content", "none");
  
              //add cookies
              if (HttpCookieJar.getInstance().cookieCount() > 0)
              {
                  cw.connection.setRequestProperty("Cookie", HttpCookieJar.getInstance().getCookiesAsString());
              }
  
              //pull request headers from HttpRequest
  
              Hashtable headers = request.getHeaders();
              for (Enumeration e = headers.keys(); e.hasMoreElements();)
              {
                  String key = (String) e.nextElement();
                  cw.connection.setRequestProperty(key, (String) headers.get(key));
              }
  
              byte[] upstreamBytes = request.requestBytes();
              if (upstreamBytes != null && upstreamBytes.length > 0)
              {
                  Logger.getLogger().log(new String(upstreamBytes));
                  cw.connection.setRequestProperty(HttpProtocolConstants.HEADER_CONTENT_TYPE,
                          HttpProtocolConstants.CONTENT_TYPE_APPLICATION_X_WWW_FORM_URLENCODED);
                  cw.connection.setRequestProperty(HttpProtocolConstants.HEADER_CONTENT_LENGTH, String.valueOf(upstreamBytes.length));
                  cw.outputStream = cw.connection.openOutputStream();
                  cw.outputStream.write(upstreamBytes);
              }
  
              Logger.getLogger().log("Get response");
  
              result.responseCode = cw.connection.getResponseCode();
              result.responseMessage = cw.connection.getResponseMessage();
  
              Logger.getLogger().log("Status Code: " + result.responseCode);
              Logger.getLogger().log("Status Message: " + result.responseMessage);
  
              //suck out the cookies here
              int fieldNo = 0;
              String headerField;
              while ((headerField = cw.connection.getHeaderField(fieldNo)) != null)
              {
                  if (cw.connection.getHeaderFieldKey(fieldNo).equals("Set-Cookie"))
                  {
                      HttpCookieJar.getInstance().setCookie(headerField);
                  }
                  fieldNo++;
              }
  
              System.out.println("get redirect");
  
              //get redirect location
              String location;
              if ((location = cw.connection.getHeaderField("Location")) != null)
              {
                  if (location == url.trim())
                  {
                      Logger.getLogger().log("Redirect loop");
                  }
                  Logger.getLogger().log("Redirect: " + location);
                  result.redirectLocation = location.trim();
              }
              else
                  result.redirectLocation = null;
  
              byte[] buffer = new byte[HTTP_BUFFER_SIZE];
              int count;
  
              System.out.println("compression");
  
              cw.inputStream = cw.connection.openInputStream();
              if (compressionEnabled)
              {
                  String encoding = cw.connection.getEncoding();
                  if ("gzip".equalsIgnoreCase(encoding))
                  {
                      cw.inputStream = new GZIPInputStream(cw.inputStream);
                  }
              }
  
              cw.inputStream = new DataInputStream(cw.inputStream);
  
              System.out.println("output stream");
  
              ByteArrayOutputStream out = new ByteArrayOutputStream();
              try
              {
                  while ((count = cw.inputStream.read(buffer)) >= 0)
                  {
                      out.write(buffer, 0, count);
                  }
                  result.bytes = out.toByteArray();
              }
              finally
              {
                  out.close();
              }
              cw.close();
              Logger.getLogger().log("Response complete");
          }
          catch (IOException e)
          {
              result.errorMessage = e.getMessage();
              result.completedWithError = true;
              Logger.getLogger().log("ERROR!:" + e.getMessage());
          }
          finally
          {
              removeConnectionWrapper(cw);
          }
          return result;
      }
  

  Here's the whole HttpService.java for the context of the SendRequest method above:

  //#preprocess
  
  //package
  //imports
  
  public class HttpService
  {
      private static HttpService _instance;
  
      private static final boolean COMPRESSION_ENABLED = false;
      private static final int HTTP_BUFFER_SIZE = 1024;
  
      public static synchronized HttpService instance()
      {
          if (_instance == null)
          {
              _instance = new HttpService();
          }
          return _instance;
      }
  
      private WorkQueue _requestQueue = new WorkQueue(1024, 4);
      private Hashtable _connections = new Hashtable(10);
  
      private HttpService()
      {
          // singleton
      }
  
      private ConnectionWrapper connectionWrapperForRequest(HttpRequest request)
      {
          ConnectionWrapper cw = null;
          synchronized (request)
          {
              if (!request.cancelled())
              {
                  cw = new ConnectionWrapper(request);
                  synchronized (_connections)
                  {
                      _connections.put(request, cw);
                  }
              }
          }
          return cw;
      }
  
      private void removeConnectionWrapper(ConnectionWrapper cw)
      {
          synchronized (_connections)
          {
              _connections.remove(cw.request);
          }
          cw.close();
      }
  
      public void cancelRequest(HttpRequest request)
      {
          ConnectionWrapper cw = null;
          synchronized (request)
          {
              synchronized (_connections)
              {
                  cw = (ConnectionWrapper) _connections.remove(request);
              }
              request.setCancelled();
          }
          if (cw != null)
          {
              cw.close();
          }
      }
  
      public void executeRequest(final HttpRequest request)
      {
          _requestQueue.addWorkItem(new Runnable()
          {
              public void run()
              {
                  HttpResponse response = sendRequest(request);
                  if (!request.cancelled() && response != null)
                  {
                      request.completeRequest(response);
                  }
              };
          });
      }
  
      public HttpResponse sendRequest(HttpRequest request)
      {
          String url = request.getUrl();
          if (url == null)
          {
              HttpResponse result = new HttpResponse();
              result.responseCode = 404;
              result.responseMessage = "Not Found";
              return result;
          }
  
          ConnectionWrapper cw = connectionWrapperForRequest(request);
          if (cw == null)
          {
              return null;
          }
  
          boolean compressionEnabled = !request.disableCompression() && COMPRESSION_ENABLED;
  
          HttpResponse result = new HttpResponse();
          try
          {
              String finalURL = url.trim() + Networking.getConnectionString();
              cw.connection = (HttpConnection) Connector.open(finalURL, Connector.READ_WRITE, false);
              System.out.println("Connection string: " + Networking.getConnectionString());
              System.out.println("Full connec.  URL: " + finalURL);
  
              if (cw.connection == null)
              {
                  result.errorMessage = "Could not open a network connection.";
                  result.completedWithError = true;
                  return result;
              }
  
              cw.connection.setRequestMethod(request.getHttpMethod());
  
              if (compressionEnabled)
              {
                  cw.connection.setRequestProperty("Accept-Encoding", "gzip");
              }
  
              cw.connection.setRequestProperty("User-Agent",
                      "" + DeviceInfo.getManufacturerName() + "/" + DeviceInfo.getDeviceName() + "/" + Config.getVersionNumber());
              if (request.username() != null)
              {
                  cw.connection.setRequestProperty("Authorization", "Basic " + Utils.base64Encode(request.username() + ":" + request.password()));
              }
  
              // set this header so BES servers will not change the content of the headers
              cw.connection.setRequestProperty("x-rim-transcode-content", "none");
  
              //add cookies
              if (HttpCookieJar.getInstance().cookieCount() > 0)
              {
                  cw.connection.setRequestProperty("Cookie", HttpCookieJar.getInstance().getCookiesAsString());
              }
  
              //pull request headers from HttpRequest
  
              Hashtable headers = request.getHeaders();
              for (Enumeration e = headers.keys(); e.hasMoreElements();)
              {
                  String key = (String) e.nextElement();
                  cw.connection.setRequestProperty(key, (String) headers.get(key));
              }
  
              byte[] upstreamBytes = request.requestBytes();
              if (upstreamBytes != null && upstreamBytes.length > 0)
              {
                  Logger.getLogger().log(new String(upstreamBytes));
                  cw.connection.setRequestProperty(HttpProtocolConstants.HEADER_CONTENT_TYPE,
                          HttpProtocolConstants.CONTENT_TYPE_APPLICATION_X_WWW_FORM_URLENCODED);
                  cw.connection.setRequestProperty(HttpProtocolConstants.HEADER_CONTENT_LENGTH, String.valueOf(upstreamBytes.length));
                  cw.outputStream = cw.connection.openOutputStream();
                  cw.outputStream.write(upstreamBytes);
              }
  
              Logger.getLogger().log("Get response");
  
              result.responseCode = cw.connection.getResponseCode();
              result.responseMessage = cw.connection.getResponseMessage();
  
              Logger.getLogger().log("Status Code: " + result.responseCode);
              Logger.getLogger().log("Status Message: " + result.responseMessage);
  
              //suck out the cookies here
              int fieldNo = 0;
              String headerField;
              while ((headerField = cw.connection.getHeaderField(fieldNo)) != null)
              {
                  if (cw.connection.getHeaderFieldKey(fieldNo).equals("Set-Cookie"))
                  {
                      HttpCookieJar.getInstance().setCookie(headerField);
                  }
                  fieldNo++;
              }
  
              System.out.println("get redirect");
  
              //get redirect location
              String location;
              if ((location = cw.connection.getHeaderField("Location")) != null)
              {
                  if (location == url.trim())
                  {
                      Logger.getLogger().log("Redirect loop");
                  }
                  Logger.getLogger().log("Redirect: " + location);
                  result.redirectLocation = location.trim();
              }
  
              byte[] buffer = new byte[HTTP_BUFFER_SIZE];
              int count;
  
              System.out.println("compression");
  
              cw.inputStream = cw.connection.openInputStream();
              if (compressionEnabled)
              {
                  String encoding = cw.connection.getEncoding();
                  if ("gzip".equalsIgnoreCase(encoding))
                  {
                      cw.inputStream = new GZIPInputStream(cw.inputStream);
                  }
              }
  
              cw.inputStream = new DataInputStream(cw.inputStream);
  
              System.out.println("output stream");
  
              ByteArrayOutputStream out = new ByteArrayOutputStream();
              try
              {
                  while ((count = cw.inputStream.read(buffer)) >= 0)
                  {
                      out.write(buffer, 0, count);
                  }
                  result.bytes = out.toByteArray();
              }
              finally
              {
                  out.close();
              }
              cw.close();
              Logger.getLogger().log("Response complete");
          }
          catch (IOException e)
          {
              result.errorMessage = e.getMessage();
              result.completedWithError = true;
              Logger.getLogger().log("ERROR!:" + e.getMessage());
          }
          finally
          {
              removeConnectionWrapper(cw);
          }
          return result;
      }
  
      private static class ConnectionWrapper
      {
          final HttpRequest request;
          InputStream inputStream = null;
          OutputStream outputStream = null;
          HttpConnection connection = null;
  
          public ConnectionWrapper(HttpRequest request)
          {
              this.request = request;
          }
  
          public void close()
          {
              try
              {
                  if (outputStream != null)
                      outputStream.close();
              }
              catch (Exception e)
              {
              }
              try
              {
                  if (inputStream != null)
                      inputStream.close();
              }
              catch (Exception e)
              {
              }
              try
              {
                  if (connection != null)
                      connection.close();
              }
              catch (Exception e)
              {
              }
          }
      }
  }
  

  Sorry for the amount of code.

  I had our BES admin visit problematic page via a browser on the Server BES itself.

  Running, the Web server was an update of AJAX-style page that informs the user that they had no access to that particular content. Programmatically, see us all is "the page has been moved here" - but in a browser, it's a different story.

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  This problem may occur if the printer drivers are not installed properly.

  I suggest you run the HP print and Scan from following link doctor and see if that fixes the problem.

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&docName=c02073861&JumpID=ex_r4155/HHO/IPG/ccdoc/trailhead_doc

  You can try to install the last printing software, drivers from the following link and check if it helps.

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=412171&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4063%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  For more information, see the links.

  Problem for HP LaserJet 4350 printers

  Share a printer

  Install a printer on a home network

  Keep us informed on the status of the issue.