VCS DISCONNECTION PROBLEM

I have assistance who need the situation on VCS running X7.2 version.

I can't kill a call that was for days... When I try to disconnect there. When I look at details is States 'cancellation', but does not die.

Any ideas... The call comes from a neighbor, I put in place with other VCS.

I haven't restarted the system in more than 196 days.   I have a few other calls via the old 20hours and they specify also (cancellation).

I also called the site hosting the other VCS and without registration it has do with the information I have on my VCS.

Ideas also if I SSH in the area what is the command line syntax to perhaps force disconnection it?

We saw the problem similar and same weird outdated records. A reboot of the VCS solved the question - of course, this is not ideal, but it only a computer!

Tags: Cisco Support

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