VCS StarerPack + MSD - reports

Similar Questions

• MSDS reporting

  HI team,

  I am Yogesh Patil of industry limited recourse,

  We use the TMS 14.6 version, we want that information on the way in which we can generate the report in the TMS.

  Report means the code of video conference how were generated during the day, and at every conference, how many local was connected.

  I want that report in a single excel or in two excel, so for this which provisions are need it please guide me.

  Thank you and best regards,

  Yogesh D Poirier

  7710040238

  There is no option where you can get statistical data and of endpoint of conference of the Conference in the same report, that you will need to generate two separate reports and compare.

  • To generate statistics for regular and special conferences for a specified time interval, go to conferences > statistics of the Conference.
  • To produce statistics for MSD of endpoints managed and TMSPE put into service to users for a specified time interval, go to conferences > conferences and endpoints > users.  Select endpoints and the users who generated the report, then click 'View' to see their detailed information.

  Once you have the statistics and point of termination/users of conference reports, you can export to Excel, and then compare the ID of each report Conference so that points of termination/users are related to which Conference.

• MSDS report templates

  I'sdlike to use templates of reports, but TMS > Reporting > Reporting Templates no records exist under 'My models' or 'all '. I don't see a way to add a model, no such imports.

  Amodule statement which must be purchased under license and installed?

  Paul

  Hi Paul:

  You create a template by going to one of the Reporting menus (e.g. detail record call--> end points, for example) and by searching based on criteria you choose.  If you want to save the search, you click 'Save as template' in the reports page on which you ran the research.  It will prompt you to enter a model name; Once registered, it will then appear under TMS--> Reporting--> report templates.

  TMS online help file:

  Creating a template

  Creating a report model can be done on most of the pages viewed in Cisco TMS:

  1. Click on Save as template button in the field of the request.
  2. Enter a unique name for your model.
  3. Click Save.
  4. The saved query will be available in models reports page.

  Try it using the page of detail records call for your end points - shouldn't it need to buy additional licenses for the above information are available.

  HTH-

  Tina

• MSDS reporting error

  Hello

  I have the following problem with the TMS - while trying to generate one of the first 3 reports in Reporting-> conferences, I get the following error:

  Error details:
  Server Error in '/TMS' Application.
  Difference of two datetime columns caused overflow at runtime.
  Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
  Exception Details: System.Data.SqlClient.SqlException: Difference of two datetime columns caused overflow at runtime.
  Source Error:
  An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
  Stack Trace:
  [SqlException (0x80131904): Difference of two datetime columns caused overflow at runtime.]
  System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +2030802
  System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) +5009584
  System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning() +234
  System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +2275   System.Data.SqlClient.SqlDataReader.HasMoreRows() +211
  System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout) +217
  System.Data.SqlClient.SqlDataReader.Read() +9
  System.Data.Common.DataAdapter.FillLoadDataRow(SchemaMapping mapping) +72
  System.Data.Common.DataAdapter.FillFromReader(DataSet dataset, DataTable datatable, String srcTable, DataReaderContainer dataReader, Int32 startRecord, Int32 maxRecords, DataColumn parentChapterColumn, Object parentChapterValue) +164
  System.Data.Common.DataAdapter.Fill(DataSet dataSet, String srcTable, IDataReader dataReader, Int32 startRecord, Int32 maxRecords) +424
  System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) +204
  System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) +319
  System.Data.Common.DbDataAdapter.Fill(DataSet dataSet) +94
  Microsoft.ApplicationBlocks.Data.SqlHelper.FillDataset(SqlConnection connection, SqlTransaction transaction, CommandType commandType, String commandText, DataSet dataSet, String[] tableNames, SqlParameter[] commandParameters) +270
  Microsoft.ApplicationBlocks.Data.SqlHelper.FillDataset(String connectionString, CommandType commandType, String commandText, DataSet dataSet, String[] tableNames, SqlParameter[] commandParameters) +129
  Tandberg.TMS.Framework.Db.DbHelperTransaction.FillDataset(String connectionString, CommandType commandType, String sqlString, DataSet dataSet, String[] tableNames, SqlParameter[] parameterValues) +87
  Tandberg.TMS.Framework.Db.DbHelper.FillDatasetWithSql(String sqlString, DataSet dataSet, String[] tableNames) +70
  [DatabaseException: Exception of type 'Tandberg.TMS.Framework.Db.DatabaseException' was thrown.]
  Tandberg.TMS.Framework.Db.DbHelper.HandleDatabaseException(String spName, SqlException exception, ICollection`1 parameterValues) +381
  Tandberg.TMS.Framework.Db.DbHelper.FillDatasetWithSql(String sqlString, DataSet dataSet, String[] tableNames) +196
  Tandberg.TMS.Service.Statistics.StatisticsDataManagement.AddNewDataSetFromSQL(StatisticsSetupGraph statisticsSetupGraph, StatisticsQueryProperties statisticsQueryProperties, StatisticsAxisFormatEnum statisticsAxisFormatEnum, Boolean export) +138   Tandberg.TMS.UI.Statistics.StatisticsHost.BuildStatistics(Int32 statisticsId, Int32 TranslateType, Boolean exportData) +2889
  Tandberg.TMS.UI.Statistics.StatisticsHost.Page_Load(Object sender, EventArgs e) +643
  System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
  System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
  System.EventHandler.Invoke(Object sender, EventArgs e) +0
  System.Web.UI.Control.OnLoad(EventArgs e) +91
  System.Web.UI.Control.LoadRecursive() +74
  System.Web.UI.Control.LoadRecursive() +146
  System.Web.UI.Control.LoadRecursive() +146
  System.Web.UI.Control.LoadRecursive() +146
  System.Web.UI.Control.LoadRecursive() +146
  System.Web.UI.Control.LoadRecursive() +146
  System.Web.UI.Control.LoadRecursive() +146
  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207
  MachineName:
  TimeStamp:
  AssemblyName:App_Web_kg0ilx1k, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null
  AppDomainName:
  ThreadIdentity:
  WindowsIdentity:NT AUTHORITY\NETWORK SERVICE
  URL:http://x.x.x.x/tms/default.aspx?pageId=86
  
  

  The only thing that has changed in the configuration of TMS wa deadlines by default to keep the data for reports.

  Have someone met with such a problem and a way to fix it? Looks like some SQL codes dig...

  Yes, I would upgrade to the latest and greatest, i.e. TMS 13.2.1. There is a difficulty which entered 13.1 on this stack trace error when you select this report

  https://www.Cisco.com/en/us/docs/Telepresence/infrastructure/TMS/release_note/Cisco_TMS_Release_Note_13-1.PDF

  See reference id 87430.

• Emailing MSDS reports

  Hi all.

  Anyone know if it is posible for TMS to send generated reports?

  Kind regards

  Federico

  Only the available options are export Excel or pdf, and then manually e-mailing-add 'auto' e-mailing of option as a feature may request?

  /Jens

• Removing VCS of TMS and TMSPE migration problem

  We prepare to start using TMSPE, however it must first disable replication on all VCS via MSD MSD Agent.  There is a VCS that have failed has been deleted afterwards, but we cannot delete TMS because TMS Agent replication is enabled.  We cannot have the Agent MSDS tab to disable the replication because the VCS is offline (i.e. it was removed) - it just goes to the 'Connection' tab whenever I try.

  So, how can we migrate to TMSPE if TMS don't delete us the VCS in offline mode or at least turn Replication Agent MSDS for it?

  Hey Nick

  Try to run this SQL query:

  USE TMSNG

  UPDATE field_SystemField SET BolValue = 0 WHERE field_Field_Id = 1072

  UPDATE Cluster SET EnforceTMSAgentDataReplication = 0

  This should clear the replication on all VCs added to the TMS (even the zombie ones like the one you have), once it is executed, you can try to purge the VCS.

  / Magnus

• Cisco vcs 'Phantom' or false attempts at URI dialing

  A customer reported that there are many attempts to appeal to non-registered or 'false' URIs in their control of VCS and VCS Expressway, the consecuence is the saturation of internet bandwidth customer due to the many requests.

  This has been discussed before in these forums.  Take a look at some of the following threads:

  • nuisance-h323-call-sx20
  • Ghost-calls-tandberg e20
  • sourceh323idcisco-incomingcalls
  • VCS-sip-abuse-reported

  Wayne

  --
  Remember the frequency responses and mark your question as answered if appropriate.

• Cannot add VCS Expressway to TMS

  I'm trying to add the VCS Highway to TMS.  When I add, TMS tries to connect via different protocols.  Then it errors and the screen refreshes quickly enough, and I don't see what happened.

  Where should I go to try to determine what happened?

  Suggestions to solve this problem?

  Thank you

  Ron

  Is this a new deployment? The SNMP on VCS is disabled by default.

  Check the setting of SNMP on the CV:

  System > SNMP

  SNMP mode: v3 more TMS support

  Try to add the VCS on MSDS once again and if you could share the screenshot on everything that happens when you add to the system.

• No CDR MCU logs on MSDS

  Hey cisco-ster!

  I have 2 simple questions about interoperability TMS (14.3.2).

  (1) when it comes to Reporting-call detail Records-MCU, I couldn't see all the folders on the chart.

  Even if the MCU is properly registered on MCU (4.1), the records do not show on this page. Also, I could see the proceedings of each saved settings.

  (2) with the logs of packet loss on the MSDS report category, I couldn't see newspapers of the MXP endpoint C-series (TC6).

  I missed some configuration? or both work as designed?

  I'd appreciate a response to this topic!

  Thank you

  Kjetil Ree wrote:
  Paul Changwon Choi wrote:
  1) When it comes to Reporting-Call Detail Records-MCU, I couldn't see any records on the graph.
  Even though the MCU is correctly registered on MCU(4.1), the records don't show in that page. Also I could see the records of every registered endpoints.
  MCU software 4.1 is quite old (2010?), so we haven't tested it systematically with TMS 14.3.2. Would upgrading to 4.4 be an option?
  

  I've done some research more and asynchronous bridge of TMS CDR mechanism requires MCU 4.2 and later. I highly recommend upgrading your software MCU.

  If upgrading is not an option, check that the receiver of the feedback is set that correctly on the MCU and then create a network trace to watch how TMS responds to feedback. TMS always responds with a 200 OK? Whatever it be recorded in the log-web - TMS public.txt?

  Kjetil-

• TMS licensing provision

  Hello

  Can someone explain how the VCS/TMS system manages license Award for customer MOVI?

  For example, we have 25 licenses of provisioning TMS extension. This TMS reports 15 licenses provisioning and 10 used available licenses.

  However, I can see through the VCS that we have at least 18 MOVI registered accounts with only 3 active in calls. I can't understand how the MSDS reports licenses.

  I have to add 100 other users to MOVI and need to understand how many licenses to buy - as appropriate.

  I'm just assuming that customer MOVI uses only licensed in call - and I could have 1000 users registed with MOVI on a TMS 25 provisioning County of license?

  Thank you

  Stem

  Hi Rod,

  I can't speak for why you get the discrepancy in the number of users Jabber (Movi) connected in accordance with the MSDS and VCS, but I can answer the part about how many licenses to purchase.

  Is the way you need to look at, but a lot of people, you expect to connect to Jabber (Movi) at a given time, is license how much you need.  As each person logs in, they will consume a license, detached from all of the available licenses.  When they connect, that licenses they took, will now be free and available to be used by someone else.  Make sense?

  Something to note on the VCS with light records more than what MSD reported as being used and available, is to check if any duplicate records, and look what the address is displayed, such as:

  SIP:[email protected]/ * /: 60248. transport = tls

  SIP:[email protected]/ * /: 60248. transport = tcp

  I saw sometimes a user will register twice, but under different protocols, note the tls and tcp at the end of each pattern to address, as indicated in the State > inscriptions on the VCS.  I can't say for sure, but maybe it's what you see.

  I hope this helps.

  Patrick

• Ways to receive calls from address book on Cisco Telepresence SX20?

  I got many unknown calls on my teleconferencing equipment and I would like to know if there are ways to block these calls or even perhaps only to receive calls on the address book.

  This has been discussed before in the forums many times more.  Take a look at some of the following threads:

  • nuisance-h323-call-sx20
  • Ghost-calls-tandberg e20
  • sourceh323idcisco-incomingcalls
  • VCS-sip-abuse-reported

  If your endpoint has a public IP address, depending on the configuration of endpoint, you could get behind a NAT device or restrict access of your firewall to allow only specific IP addresses this conference you with.  If you use H323, you must also disable SIP endpoint.

• Cisco VCS - C keeps filling in Purge on MSDS systems

  Hello

  I have a very weird question that is quite difficult to explain. We had a few failures of Fan on my Cisco VCS - C and we did a RMA number and received a new one. I installed this VCS in April this year. I start then notice every time we add a new system to their MSDS ID TMS is of the order of 2860. We have only 42 systems at this stage. Then I noticed when I'm in the systems tab Purge TMS keep my new Cisco VCS - C, populating the name of the system and the type of system, this product about 2800 times. Someone else experiencing something similar to this?

  I'll try to purge these systems, the only thing is that this happen, what can I do else do I completely purge my VCS of TMS and readd it?

  TMS system IDs are generated by TMS and increases when you add several systems.  You might be able to change the ID of the SQL database, systems are stored in the dbo.objSystem table, but I do not recommend because the ID of the system could be used elsewhere and you can potentially break TMS and make things worse.

• Client Jabber Viceo registry for VCS/MSDS

  Hello

  I am trying to record a video jabber VCS or TMS customer but his does not work. Whenever I was

  "Bad username, domain and/or password". Check spelling and caps lock.

  Do not know why. Should what I do to register a customer with username and password? VCSC and VCSe are configured for access from inside and outside VCSe.

  Is there a guide for video Jabber clients?

  Best regards

  Jason

  Hi Jason!

  You need a starter pack of VCS-highway or TMS (license + Movi licenses) and a VCS (with the option of commissioning key device).

  As you write VCSe and c its more likely that you do not have the starter pack.

  She has need of configuration and user creation, so it would work not just out of the box.

  The recommended method is the TMSPE, you will find here the deployment guide:

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/tmspe/Install_Guide/Cisco_TMSPE_Deployment_Guide_1-0.PDF

  If you have older versions of TMS/VCS you will use it (but I recommend you upgrade and use TMSPE!):

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/TMS/config_guide/Cisco_TMS_Provisioning_Deployment_Guide_13-0.PDF

  In addition to this documentation Cisco for TMS, VCS and JabberVideo control.

  TMS:

  http://www.Cisco.com/en/us/products/ps11338/tsd_products_support_series_home.html

  VCS:

  http://www.Cisco.com/en/us/products/ps11337/tsd_products_support_series_home.html

  JabberVideo:

  http://www.Cisco.com/en/us/products/ps11328/tsd_products_support_series_home.html

  Jason: Please note the validations and define the thread if it's an answer!

• License of VCS & MSDS

  Hello world

  I need to clarify some doubts with permission of TMS and VCS:

  Our customers need to add endpoints SX20, the customer already has a deployment of TP with TMS, VCS Expressway & control, MSE8510.

  I have two options:

  1 - save the SX20 endpoints in CUCM and use of TMS for planning.

  -The permit required for CUCM 9.x: R-UCL-UCM-LIC-K9 (LIC-TP-9 X-ROOM)
  -The permit required for TMS 14.3.1: L-TMS-SW-PAK (LIC-TMS-100)

  2 - save the SX20 endpoints in VCS and use of TMS for planning.

  -The permit required for TMS 14.3.1: L-TMS-SW-PAK (LIC-TMS-100)
  -The permit required for VCS X.7.2.2: L-VCS-PAK (LIC-VCS-100), I'm not sure if I need this license for firewall VCS non-traversal?. If each SX20 is registred in VCS is not necessary this kind of license, right? Will be requerided if I need SIP-H323 o IPv4-IPv6?

  Could you please confirm if I'm wrong? Y at - it another option? Do I need other permits?

  Any other comments are welcome.

  Thank you

  Pablo

  Hi Pablo.

  If you add just additional end points, the easiest way would be to add to the existing deployment (option 2 above) rather than adding additional complexity with CUCM (option 1).

  According to the license on the current deployment, you may or may not need to purchase additional licenses.

  (1) to check their existing TMS to see if there are licenses available system (this is shown on the display main portal when you open a session (near bottom of box to the left).  If you need more, you can buy them - you don't mention how you add - but you can buy them in smaller than 100 packages if you need (IE a L-TMS-25 is 25 licenses of system).

  (2) check the VCS control the number of licenses currently installed (they are once again, on the first screen get you when you open a session).  Check the license limit and of leading figures - that should give you an indication as to the relevance any more necessary or not (that is to say, if the vertex figure is not closer to the limit, you will not need to buy more).  Again, you can buy them in containers smaller than 100. They allowed to 'simultaneous call', so you generally do not have one for each device.  If all calls are within one organization on the VCS, Non-Traversal licenses, you will need on the control VCs.

  Let us know how you go, or if you have any other questions.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• VCS & MSDS requirement

  Dear team,

  Is it possible to configure VCS with VCS and TMS highway with customer movie without domain name?

  Concerning

  Nikhil

  No, a domain component must be Movi uses SIP and SIP.