Version 5.0.0 of my handset broken blackBerry Smartphones

Director of office informed me that there is an update available, so I opted to go ahead with it.

5.0.0.41 version 1 installed successfully and all data has been restored.

Phone does everything except receive incoming text - voice, e-mail work correctly.

Vodafone offered the demotion to version 4, so I got 4.4.6.1.310 by following the links to the website of Vodafone.

Still no incoming text, more time to talk with Vodafone not conclude that there is a problem with the handset.

Their third level support say it's a return to base "to zapping.

I would be grateful for any suggestions of something to try out before I give up and we get another handset.

Update...

We have a phone that seems to work. It was not simple, however.

Both the original and the new phone working all both OK.

The problem is transferred to the new after using Desktop Manager to do a full restore.  I did a selective restore of the calendar, book messages and email address and everything seems to work as it should.  Except e-mail send / receive, but I don't know if it's a problem of Vodafone.

The only oddity I can think is that the SMS database contains more than 2,500 messages.

Interestingly, ongoing execution 5.0.0.41 1 of the new phone, the same 5.0.0 install which was at the heart of the original problem.

Desktop Manager is 5.0.1.18

Is there an easy way to inject it on RIM?  I happily offer the backup data file if they want.

* Edited to add - the problem of e-mail resulted by the restoration of the old email database, I have everything works as it should.

Tags: BlackBerry Smartphones

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