Handset locked blackBerry smartphones

Suddenly my 9300 does not accept my BlackBerry ID password even though I know it's good. I tried to reset it with the forgotten password link, but that didn't work, so reset it on the Blackberry site via my iPad. Can log on successfully on the iPad and managed to check the ID in BlackBerry protect just once and it is back to the top. My phone is now locked and I have exhausted my 10 tries to unlock 9 but the phone will not accept this new password, and I am in danger of all my data be deleted. What can I please. If I try again and that data is deleted will I then go into my device and be able to perform a reinstallation of data from the Web site.

Then suffices to you very explicitly to say exactly what the screen displays when it's asking to specify this password. What you have described so far, I deduced that it is the device lock password - that only the user can create. If you did not (you are sure that someone else did not do this for you?), so maybe I'm wrong my deduction. A clear description of your part could help me understand. Photos posted here would help as well.

Thank you and let us know!

Tags: BlackBerry Smartphones

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