VFS491 of fingerprints not detected on Windows7 - 6570b

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• The Digital Persona does not detect the fingerprint reader in Windows 7

  I have upgraded from Vista to Windows 7 Pro (full installation). Now, DigitalPersona does not detect the fingerprint reader. I tried to uninstall and reinstall the driver and the program, does not. Any ideas?

  Hi Cankermechanic,

  I suggest that you try to update the drivers supplied by Device Manager and check.

  See the link for update drivers: update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

  If the problem persists, I would recommend that you uninstall drivers and reinstall the drivers from the site Web of Digital Persona, if that is helpful.

  If the problem persists, I suggest that visit you the manufacturer for further assistance from the link below:
  http://www.askpersona.com/

  I also recommend that you contact the manufacturer of the computer for further assistance on this issue.

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• "Reader not detected fingerprint." Help!

  Simple pass was working fine last night.  Tried to use it at the moment and it will not even turn on.  When I try to launch the menu start he repeat "not detected fingerprint reader."

  Is there dust/debris there or something?  I don't know what is happening with this thing.  I have to reinstall or update something?

  I hope that this isn't the first of many problems to come... or I'll pull my hair!

  Thanks for all the help!

  Nope, it's good... Can you tell me, if this problem occurred after powering it today or the system has waken to the top of the sleep/hibernation mode...

  And for now, I suggest to uninstall and reinstall the HP Simplepass software... To reinstall simplepass, it's there in the recovery under the software Manager...

• Fingerprint reader not detected

  I have a HP Pavillion DV6007ea and all of a sudden the fingerprint reader has stopped working and I get a message that says "the fingerprint reader not detected".

  Have tried to reinstall drivers etc but still the same message. Someone at - it experience with this? Is the bad drive or what? I have an extended warranty but do not send it if it's something simple.

  Same thing here. Someone at - it a solution?

• Please help me... Fingerprints dv3 will not detect the device drive.

  I buy the HP Pavilion dv3 - 2165ee Entertainment Notebook PC new this week...

   

   

  My problem is that the fingerprint does not detect my biometric reader...

  whenever I take digitalpersona notification the finger print reader has not detected.

  my windows system is Windows Vista... and I try to go to control panel in Device Manager biometrics is not there. What is the problem...

   

  Please help me...

  Hello

  You can try the solution posted below thread:

  DigitalPersona, validity of fingerprints fingerprints and Windows 7

• Fingerprint reader HP HDX16 and two other drivers not detected after an upgrade to Vista Ultimate.

  Hello.

  Recently, I upgraded my HP Windows Vista Home Edition of Windows Vista Ultimate Edition HDX16 model (quite a 'new installation' upgrade.) Since then I've been doing a handful of drivers went unnoticed in the Device Manager. Keep in mind that the unpacking, all devices in the computer worked as it should.

  I downloaded all the drivers on the site of HP drivers, and these drivers are not detected. This led me to the relization that I might have to do a destructive reinstall of my OS, back to Vista Home edition. This would make Vista Ultimate completely a waste. Very restless indeed. I contacted a representitve HP, and he identified my problem: drivers preinstalled on the computer are adapted to the Windows Vista Home delivered pre-installed on my computer. However, he could not help me solve the problem.

  As a last resort, I tried a program called Driver Genius for backing up the computer a friend (who purched the same exact model, with Vista Ultimate pre installed,) drivers. This corrected a lot of the unknown devices, but I'm still left with three unknowns. I'm quite positive that one is the fingerprint reader. He refuses to be detected on start-up, and what is installing digital persona personal.

  Here is the run down on the three unknowns:

  1.

  Manufacturer: unknown

  Location: On bridge PCI standard ISA

  2.

  Manufacturer: unknown

  Location: On the Microsoft ACPI-complaints system

  3.

  Manufacturer: unknown

  Location: Port_ #0001.Hub_ #0005

  I tried to install DigitalPersona.

  I tried to reinstall Digital Persona.

  I tried to repair Digital Persona.

  I tried to perform a clean installation of Digital Persona (uninstall, reboot, reinstall).

  I tried to reinstall Windows Vista Ultimate.

  I tried to get the drivers from the same model of computer (with pre-ultimate isntalled.)

  Identifying them all help to detect / detection / providing information about where to install the drivers would be a great help.

  Thanks in advance if you think you can save me from downgrading back to home.

  ACPI\ENE0100
  * ENE0100

  Ene Cir Receiver here

  ACPI\HPQ0004
  * HPQ0004

  ProtectSmart Hard Drive Protection here

  REV_0372 & USB\VID_138A & PID_0001
  USB\VID_138A & PID_0001

  Of validity fingerprint sensor here

• HP DV6 - 6b12ed Fingerprint reader not detected.

  I have a HP DV6-6b12ed with Windows 7 Home Premium 64-bit.

  Everything works except my fingerprint reader.

  I tried installing the drivers on the website of support & drivers HP, but did not work.

  I tried to install software like Simplepass identify Protection and DigitalPersona digital.

  But when I try to configure my print it says that it is not detected! (See screenshot below).

  Also when I start windows, it says it is scanning for the fingerprint reader, finally what he say not detected.

  I have no idea what causes the problem, when I go into the Device Manager, it says that biometric devices is installed correctly (with no. "!" inside).

  See screenshot:

  http://I41.Tinypic.com/3131ulx.PNG

  http://i43.Tinypic.com/30mon86.PNG (it says not detected)

  If you need any additional info, I will answer as soon as possible for you.

  I already got a few topics below:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-simple-pass-not-working-HP-Pavilion-dv7-notebook-PC/TD-p/985071

  I had to activate a service as 1 guy says about this.

• Fingerprint device not detected

  I lost my original hard drive and had to get a new so that any new operating system, I use windows 7, is my model of laptop Pavilion DV6-6092EX, I installed all necessary drivers for my laptop and everything seems to work fine except my fingerprint reader! I tried everything I could for her to get back to work, but I have no luck with it, uninstalled the device as well as the drivers and reinstalled, updated their, updated the BIOS, download the necessary software that is 'HP Simplepass Identity Protection' etc... Nothing works!

  One of the solutions is to download an Access Manager, but I could not find anywhere because it suppose to be under security & system which should be listed under all the necessary drivers for my model of laptop on HP's site.

  I am really frustrated that I can't get anywhere to get my print return to work and all I get from the operating system may not detect the device.

  Please help and thank you in advance.

  According to your registered validity sensor driver (Version 4.3.205.0).

  This first SimplePass software should work: SimplePass V5.3.1.7

  HP SimplePass sp54680 V5.3.1.7

  ====================================================================================

  Rules on "Order of Events.

  • Install first driver - restart
  • Install the following software

  Later:

  Whenever you make changes, you can expect the softwware to complain.  One way around this problem is to go to programs, right-click on the SimplePass software and click on repair.  This reinstalls the software without destroying the existing database Simple and solves many problems.  Restart after the "repair".

  If all else fails, there is a genuine HP SimplePass version that may work for you...

  =====================================================================================

  A note more:

  You can go into your device manager > biometric devices > right click on your driver of validity, and then uninstall it.  When you restart, reinstall the driver.  Who can "kick" the pilot working sometimes.

  Good luck!

• Windows7 HP Pavilion dv6 Notebook PC - battery not detected

  Hello

  I just bought a new battery, precedent is 4 + years.  During the installation of the battery in my status bar icon indicates it AC is powered, but the battery has a red cross on it.   When I hover over the icon it tells me "battery not detected."   I tried everything that the HP article for 'battery not detected' I found, but the recovery of the system.

  What are my options now?

  Robyn

  Problem solved... returned to the seller.

• Upcoming fingerprint reader message 'drive not detected' - is not sure how to fix?

  Dell Vista computer

  Hi Poolroombetty,

  ·         What is the make and model of drive?

  ·         Did you do changes on the computer before the show?

  I suggest you run the fix it from the link below and check if it helps.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  I hope this helps.

• (Redirected) Alienware M17x R4: Windows7 not detecting SATA DVD/CD internal optical drive, game dvd stuck inside.

  Hello, I need help here because I can't really understand what causes the problem.

  I inserted a BioShock 2 legit installation DVD, and my CD/DVD drive does not detect. I tried to take the drive by pressing the eject ODD button, but nothing happened.

  Under 'My Computer' my drive does not appear.

  In Device Manager, it does not show any CD/DVD player either.

  Control of my computer

  

  I took a lot of steps trying to find out what is happening, and I thought it was a problem of software based.

  Ran the Dell diagnostics, Fix It, started and checked in safe mode and pretty much everything what they advised me to do in the guides.

  One step, I am committed not, where do I look for the registry subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}' and change the filters upper and/or lower, because there is no filters to change.

  Photo of my registry editor

  

  The last step, I got added the following subkey to atapi in regedit.

  

  When you pull up my laptop, I hear my work in the car. During the ejection of pressing, looks like she is about to eject the disc, but nothing has yet come out.

  The CD/DVD drive is recognized in the BIOS but does not appear in my device manager. It becomes clear to power. In the BIOS, it mentions "SATA ODD MATSHITARV11 Downloader". It is also displayed in Intel RST.

  

  I don't have that a single HARD drive on my laptop, and in my BIOS my SATA operations are on RAID. It would make a difference if I switch to AHCI? Could it be a loose connector causing this problem of detection for my OS? If so, isn't weird that my BIOS is always detect? I am able to boot from the CD/DVD, but when I do just start of my storage drive as he always does.

  Any ideas?

  Better in this position in the Alienware owners Club Forum, here:

  http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

  Bev.

• Windows 7 Pro x 64 does not detect HP Mobile Data Protection Sensor (accelerometer)

  Hello.

  I installed win7pro x 64 yesterday and already fallen on a serious problem, which is how I use the laptop a little dangerous for my valuable data.

  When I was working on HP Vista 32 bit (of the partition recovery etc.) brand, it was a device called the HP Mobile Data Protection with HP ProtectSmart software sensor (or protect Smart). In other words, the accelerometer HDD which parks the HARD drive heads when it "feels" it is down or something and the software for it. It has worked flawlessly.

  
  

  Until I decided to install Win7... And then, surprisingly, after failure of driver install and take a look in the Device Manager, I have noticed that there is no such device. I checked three times, looked at property of each device, even reinstalled Vista 32bits back - he has shown again - and installed Win7 - not detected again. There is nothing that has the HPQ004 device ID! I remember people saying that after that fresh Windows installed, there are 6 unknown devices or more. I got only 5. [Device fingerprinting, 3 x MemCard player and IR receiver]. There is no accelerometer... Also, when I try to install the drivers/software, windows appears:

  ProtectSmart Hard Drive Protection: with the text Property.AccelerometerNotPresent

  and then another saying something like features were not installed due to wrong installation or not supported feature.

  So now I'm stuck with a laptop it is dangerous to travel with, because the disk is no longer protected

  I have already installed all the drivers available on the HP page, even downloaded those newer Intel (chipset) etc.

  Is there a solution to this? Has anyone else encountered this problem?

  Windows 7 is officially released and available in RTM version, not beta, so I think that HP should open support in his favor and release new drivers for win7! And above all, to solve this problem...

  If anyone is interested, this problem is solved now.

  Just download the new drivers from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en & cc = us & prodTypeId = 321957 & prodSeriesId = 3744188 & swItem = ob-76187-1 & mode = 4 & idx = 2, install and make sure you have the latest version of the BIOS. Tested - heads are being finally parked! Yay!

• 9791 Bridge does not connect with windows7

  I want to connect my gateway WSN with my PC directly. So I used crossover cable to connect and also set my IP. I have Windows7 as my operating system. But, after you connect to it, it's show no network access and a yellow triangle on the network icon. And the gateway is also not detected MAX I 10 of Labview. But, if I do the same process in XP, then all things are smoother and MAX detects the gateway and I become able to communication. What is the problem? Help, please.

  It works... my WSN software has not been installed correctly. After reinstalling, it works... Thank you very much...

• external DVD - BR drive not detected in windows 7

  Original title: confused beginner "Arrrgh".

  Installed new drive enternal DVD - BR, Trouble Shooter says: win. ' value' does not detect. Where how &? 'Enable '.

  Hi Kenneth,

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you are unable to access the DVD drive - external BR. Please correct me that I misunderstood.

  Kenneth, I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  Please provide us with additional information by answering a few questions below.

  1. what version of windows is installed on the computer?

  2. What is the brand and model of the external drive of DVD - BR?

  3. what exactly happens when you connect the external DVD - BR player to the computer?

  4. What is the error message that you receive?

  5. what store did you run on the computer to get the fixed number?

  6 other external devices detected via USB (Universal Serial Bus) ports?

  I would suggest trying the following troubleshooter and check if it helps.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also download the latest driver for the external drive of DVD - BR on the manufacturer's Web site and check if it helps.

  Answer us with more information on this subject.

• During the installation of an update for Skype get device not detected DirectX error

  Original title: is no longer detected device DirectX

  When you install an update to Skype, it crashed (and does so every time I have install and reinstall) peripheral suitor DirectX not detected.  Someone knows what to do?

  Hello

  ·         The issue is only with Skype?

  ·         What operating system do you use?

  I suggest you to contact the Skype support for any known problem connects to the update of Skype.

  https://support.Skype.com/

  See also:

  Diagnosing basic problems with DirectX

  http://Windows.Microsoft.com/en-us/Windows7/diagnosing-basic-problems-with-DirectX

   

  Run the DirectX Diagnostic tool

  http://Windows.Microsoft.com/en-us/Windows-Vista/run-DirectX-Diagnostic-tool