"Reader not detected fingerprint." Help!

Similar Questions

• Fingerprint reader not detected

  I have a HP Pavillion DV6007ea and all of a sudden the fingerprint reader has stopped working and I get a message that says "the fingerprint reader not detected".

  Have tried to reinstall drivers etc but still the same message. Someone at - it experience with this? Is the bad drive or what? I have an extended warranty but do not send it if it's something simple.

  Same thing here. Someone at - it a solution?

• HP DV6 - 6b12ed Fingerprint reader not detected.

  I have a HP DV6-6b12ed with Windows 7 Home Premium 64-bit.

  Everything works except my fingerprint reader.

  I tried installing the drivers on the website of support & drivers HP, but did not work.

  I tried to install software like Simplepass identify Protection and DigitalPersona digital.

  But when I try to configure my print it says that it is not detected! (See screenshot below).

  Also when I start windows, it says it is scanning for the fingerprint reader, finally what he say not detected.

  I have no idea what causes the problem, when I go into the Device Manager, it says that biometric devices is installed correctly (with no. "!" inside).

  See screenshot:

  http://I41.Tinypic.com/3131ulx.PNG

  http://i43.Tinypic.com/30mon86.PNG (it says not detected)

  If you need any additional info, I will answer as soon as possible for you.

  I already got a few topics below:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-simple-pass-not-working-HP-Pavilion-dv7-notebook-PC/TD-p/985071

  I had to activate a service as 1 guy says about this.

• B50-30 AIO - SD card reader not detected after upgrading Windows 10. Solved.

  AIO B50-30 (F0AU002US) SD card reader was not detected after that I upgraded to Windows 10. I have installed all the appropriate drivers found on the page for assistance with on Lenovo a fix. Device PCI Device Manager had no driver.

  I installed the driver below and my problem has been fixed.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=15&PFID=25&level=4&Conn=3&DownT...

  I hope this helps someone else?

  Mod edit: System model added to the front of the subject line to improve visibility / clarity

  Thank you for the help with the Forum. I find the help I need with my new Lenovo.

• Win 7 Pro. Card reader not detected. Card reader does not appear in Device Manager, or the computer.

  Windows 7 Pro.  Dell desktop computer.

  My integrated card readers (there are 4) do not work.  They do not appear in Device Manager.  They do not appear in the computer.

  In Control Panel > programs and features > I uninstalled the Realtek card reader.  Then installed latest version of the Realtek site.

  Control Panel > troubleshooting > hardware and audio > configure device > says hardware changes could not have been detected.

  Tried system restore, but it failed.

  What should I try?

  Thank you

  Hi Bruce,.

  Thanks for posting your query on the Microsoft Community.

  With the publication of the description, I understand that the card reader does not work on your machine, Windows 7 Pro. I will certainly help you get this fixed number.

  I appreciate your efforts to resolve the issue.

  Since you've already tried several troubleshooting steps for the fixed number. I wish to inform you that this problem can occur because of compatibility issues. I suggest you refer to the suggestions of Work Sam Varkey responded on December 28, 2009 in the below mentioned thread and check if this is useful:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/memory-card-reader-not-working-with-Windows-7-x64/6f8f5122-70dd-48D4-A083-09fdef8612e3

  Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

• speakers are connected but not detected! Help, please!

  I tried to plug in my sound souround in my lap. Well the wires accidentally touched something and then there is a loud noise, of course, we were surprised & so after numerous attempts, trying to have his surround for the computer, we couldn't hear anything so I gave up & just connect the speakers to the computer again in the tower. Well we couldn't hear anything now! I tried to watch a movie and NOT of HIS! We tried pluggin helmet & still nothing! & now even if the speakers are plugged and his saying that the speakers are not detected even if their plugged in! But if I check the sound I can see that the lines for the volume are moving up and down, but we can't hear anything! so I called a computer tech and he said that sometimes the sound is changed well I changed the sound and he was trying to detect the speakers, but it is still saying that nothing is plugged into the Speaker Jack when they are! Computer Savy not so much need help please! Blow something?

  Hello

  The steps in the article would solve that problem.

  No sound in Windows
  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Also, try to use the same system on another computer sound and check if it works well.

  Let us know the status of the issue.

• HP Pavilion dv7-4020sa - fingerprint reader not detected

  Hi had this laptop new Nov 2010... HP Pavilion dv7-4020sa product number WR867EA #ABU

  warranty expired dec 2011.

  Until this afternoon everything was fine, but to turn on my laptop an hour ago, the integrated fingerprint reader is no longer detected.

  Also get an unknown usb device with problems appearing in Device Manager...

  Uninstalled the usb device and connected to the Internet via ethernet... but when I reconnect via wifi, usb device reinstall itself... ???

  Attempted to restore backups, repaired and even uninstall and reinstallation of HP Simplepass... all with no impact in this regard... I have still some no activation sensor of joy... .He tells me the fingerprint reader is not connected.

  The laptop is not fallen, bumped or mishandling somehow.

  I am running the latest version of Windows 7 Premium, with all the updates that are installed via the HP Wizard. My security suite is Kaspersky 2012... and I even disabled by attempting a restore of the system... restoration returns with a file that are not accessible, but does not tell me which file?

  I have no virus or malware on my laptop

  Help, please... It's driving me crazy...

  Thank you

  Hey Midsyork,

  Looks like you run Digital Persona SimplePass flavor.

  Two things to try, in order:

  • Hard reset
  • Remove and reinstall the validity sensor driver

  Hard Reset:

  Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

  • Disconnect all the external devices first.
  • Remove the AC power and battery
  • Press and hold the power button while in the minus 30 seconds
  • Reinstall the power supply for the first start only * see Note
  • Power on - connect
  • Next time you shut down the system, replace the battery.

  * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

  Check the software...

  If it still does not work, go ahead.

  • Control Panel > Device Manager > biometric devices > Validity Sensor > uninstall > delete
  • Reboot ...

  Validity Sensor V2.1.0.2

  • Install the validitysensorDriverinstallationpackage: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

  This can kick things hard enough to restore the Digital Persona software.  You can hit him harder, but first...

  ======================================================================================

  What about the rest...

  You could consider running a full system scan.  I'm a demon for this.  I like a healthy file system.  It cannot solve the problem, but it will ensure that the issue is not a messed up system files, which CAN cause all sorts of unpleasant and troubled issues.  You do not really have to 'look' like a mother hen during analysis, look at the logs or 'DO' something.  He's going to take care of yourself and try to fix what it can.  The only time where that must involve it is things do not go well...  Is there a doc to help at the end to tell you what does this thing.  It is not harmful and, unless your system is broken, and it's going to die anyway, it will only make things better than they are now.

  scannow SFC

  Analyze and fix the system.  The sfc/scannow command. who will do - it will scan the operating system, looking for corrupted files and inconsistencies; He will replace or repair everything he can.  If it finds corrupted programs or libraries, it will try to correct them.

  • Start menu > all programs > Accessories > right click on guest > select ' run as administrator'
  • In the command prompt window, type (or copy / paste) sfc/scannow , and then press enter.

  (Note the space between sfc and the ' / '.)

  The sfc scan will report its findings and you can look at the results:

  • Open an command prompt (it doesn't have to be as an administrator):
  • Use the command copy to create a copy of file readable by the output:

  %windir%\logs\cbs\cbs.log copy %userprofile%\desktop\cbs.txt

  If "scannow" does not properly complete, try running:

  SFC /verifyonly

   

  Copy the results to a text file, extract the output file in Notepad and look for errors that could not fix the full scan.

  Help file for the System FIsland Checker command:

  The Windows Vista or Windows 7 System File Checker tool

  ====================================================================================

  Good luck!

  I hope this helps!

  Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

  Fixed?  Mark this message 'accept as Solution' to help others find the answers.

  Note: You can find "Accept as Solution" only on the threads started by you.

  Good luck!  Year of the Dragon!

• DigitalPersona fingerprint reader not detected

  Hello

  I just bought a DV4-1302tx and it happened a week ago. The fingerprint reader has no problem in terms of use (windows login) and online account connection. However, after that I run HP Healthcheck, validity sensor is listed as a recommended update, that I've updated. At the next reboot, in my view, the drive is no longer detected.

  There is a Validity Sensor being listed as the connected device connected USB device icon. the DigitalPersona software appears the error of re - install the driver. personal identifier in the Device Manager has listed version of validity 2.0.0.1c sensor and no error message.

  Troubleshooting done so far:

  (i) redownload updates for Validity sensor of HP Healthcheck as she is constantly listed as a recommended update after initial installation. PROBLEM PERSISTS

  (II) DigitalPersona to uninstall and re-install using Recovery Manager. PROBLEM PERSISTS

  (III) driver Validity Sensor to uninstall and re-install using Recovery Manager. PROBLEM PERSISTS

  (IV) system restore attempt to reverse the HP Healthcheck on Validity Sensor update. Restore failed, no changes applied. PROBLEM PERSISTS

  (v) check if the driver rear roller possible for Validity Sensor, option is grayed out. PROBLEM PERSISTS

  (VI) site of DigitalPersona check the update on the version of the software, not successful. the only security update is for the old version. PROBLEM PERSISTS

  (VII) check the HP website to download driver. Only driver Validity Sensor is located, and this is the last version that is installed on my system (2.0.0.1c). PROBLEM PERSISTS

  I'm running out of idea to make it work. I book the total recovery of the system ultimately, someone has the same problem? Other recommendations? Please help, thanks!

  I think that through the messages of the forum, I found a solution to my problem above. Just remove the driver from the Device Manager, and then run a scan to "detect the hardware changes" in Device Manager, Windows detects an unknown device and auto apply driver version 1.3.xxx to install. Drive is functional immediately after installation.

  I have also received confirmation of DigitalPersona support only version 1.3.xx driver should be used, 2xxx will cause conflicts. I wonder why HP Healthcheck invites you to update a driver, defective, inconsistent and cause so much inconvenience to all the world instead. A total discount of the satisfaction of users.

  Kenny

  DigitalPersona support response:

  "

  Hello Kenny, the HP HealthCheck tool seems to update your drivers of validity to an incompatible version with our software.  The proper drivers should be 1.3.1.  Please try to restore your drivers. Thank you

  DigitalPersona support team.

• HP DV4 1104tx fingerprint reader not detected?

  Hello

  I have a dv4-1104tx and recently I turned on the laptop and the fingerprint reader came as "undetected"? I have re-installed driver and HP.com digipersona validity and still no luck? I even did a fresh install of windows 7 x 64 and still the problem is not resolved?

  In Device Manager under usb ports tab indicates that the scanner is 'unknown '? and the status says "Windows has stopped this device because it has reported problems. (Code 43) "in my experience code 43 means his problem with drivers but I'm not sure? Please if anyone can help with this problem it would be greatly appreciated.

  John

  Hello

  Thanks to everyone who showed their support to help solve my problem with my reader of fingerprints, the problem was the device real work failed and stopped all together? After 2 years to have it work just dropped.

  So to anyone who has the same problem, that is, no matter what you install you not you the scanner to work, I had to buy the part of real of fingerprint scanner and install it. But after that, everything works perfectly!

  Thank you once again,

  John

• USB internal card reader not detected by Windows 7 Pro 64

  The return of the story is this: my Dell Inspiron 546 recently dropped when the HARD drive failed terminally.  "Rather than replace the HD, I opted for the upgrade of ' with a refurbished desktop computer.  I'm done with a Dell Optiplex 760 MT, which I am very happy with.  He has a new 128 GB SSD mounted and I have a new 1 to Seagate Barracuda disk HARD ready to go in it, when I get a longer SATA data cable for it.

  In any case, I got a few pieces off the Inspiron to go in the Optiplex: memory card reader 2-4 GB of RAM, DVD - RW and media 3.5 "internal.  The RAM of works well (taking the system to a total of 6 GB).  The DVD - RW works fine (once I activated the SATA port in the BIOS).  However, the card reader does nothing.

  I plugged into a vacant USB connector on the motherboard, which has been marked something like "INT USB".  However, Windows doesn't see it, and it does not show in the Device Manager.  It's as if she is not there at all (no lights, nothing).

  This card reader worked fine on the Inspiron (which was an AMD Athlon 64 machine, but running Windows 7 it 32 b).

  Any ideas?  I had a glance through the BIOS and can't see anything obvious.  I assumed that being a USB device, it would just spring to life, but I do not.

  The Optiplex has the following important elements:

  Intel Core 2 Duo 3 GHz (E8400)

  Intel Q43 chipset

  Transcend SSD 128 GB

  6 GB of RAM (2 x 1 + 2 x 2)

  (HD 3000 memory) integrated Intel graphics card

  DVD - ROM (standard adjustment)

  DVD - RW (from the Inspiron).

  The fixed.

  First, to use the USB header, you should disable the "floppy" in the BIOS.  I tried this but it didn't work.  However, States manual service, you should disable the front disk to install the player, so I unplugged the drive, put under tension, then stopped again, plugged in and restarted.  I also disconnected and re connected the cable at the end of the drive.

  According to these fixed it, I don't know, but now it's the hunky dory, seen in the maps of Manager and reading of the device as it should.

• Acer Aspire switch 10 - No Audio output device not detected - please help

  Hello

  I went to use my audio recently and the volume seems to no longer work. I tried troubleshooting etc with no luck.

  When you look under the playback devices, "no audio device is installed", it's what you see.

  I have also pressed the logo keys windows + X, the device selected and then on extended Manager Device Manager ' audio, video game "and there is a yellow exclamation beside Intel ESS Audio Device (WDM).

  Model: SW5 - 012

  Please help me. Thank you!

  ESS audio device right click and choose to uninstall, do uninstall the software, if requested, then restart and check if the yellow exclamation point is still there.

  If so... download it and install it:

  http://global-download.Acer.com/GDFiles/driver/others/Others_Acer_1.06_W81x86_A.zip?acerid=635530881...

  If always with yellow exclamation point...

  probably a factory reset is the last test to understand if it is a hardware issue.

• Please help me... Fingerprints dv3 will not detect the device drive.

  I buy the HP Pavilion dv3 - 2165ee Entertainment Notebook PC new this week...

   

   

  My problem is that the fingerprint does not detect my biometric reader...

  whenever I take digitalpersona notification the finger print reader has not detected.

  my windows system is Windows Vista... and I try to go to control panel in Device Manager biometrics is not there. What is the problem...

   

  Please help me...

  Hello

  You can try the solution posted below thread:

  DigitalPersona, validity of fingerprints fingerprints and Windows 7

• Fingerprint reader HP HDX16 and two other drivers not detected after an upgrade to Vista Ultimate.

  Hello.

  Recently, I upgraded my HP Windows Vista Home Edition of Windows Vista Ultimate Edition HDX16 model (quite a 'new installation' upgrade.) Since then I've been doing a handful of drivers went unnoticed in the Device Manager. Keep in mind that the unpacking, all devices in the computer worked as it should.

  I downloaded all the drivers on the site of HP drivers, and these drivers are not detected. This led me to the relization that I might have to do a destructive reinstall of my OS, back to Vista Home edition. This would make Vista Ultimate completely a waste. Very restless indeed. I contacted a representitve HP, and he identified my problem: drivers preinstalled on the computer are adapted to the Windows Vista Home delivered pre-installed on my computer. However, he could not help me solve the problem.

  As a last resort, I tried a program called Driver Genius for backing up the computer a friend (who purched the same exact model, with Vista Ultimate pre installed,) drivers. This corrected a lot of the unknown devices, but I'm still left with three unknowns. I'm quite positive that one is the fingerprint reader. He refuses to be detected on start-up, and what is installing digital persona personal.

  Here is the run down on the three unknowns:

  1.

  Manufacturer: unknown

  Location: On bridge PCI standard ISA

  2.

  Manufacturer: unknown

  Location: On the Microsoft ACPI-complaints system

  3.

  Manufacturer: unknown

  Location: Port_ #0001.Hub_ #0005

  I tried to install DigitalPersona.

  I tried to reinstall Digital Persona.

  I tried to repair Digital Persona.

  I tried to perform a clean installation of Digital Persona (uninstall, reboot, reinstall).

  I tried to reinstall Windows Vista Ultimate.

  I tried to get the drivers from the same model of computer (with pre-ultimate isntalled.)

  Identifying them all help to detect / detection / providing information about where to install the drivers would be a great help.

  Thanks in advance if you think you can save me from downgrading back to home.

  ACPI\ENE0100
  * ENE0100

  Ene Cir Receiver here

  ACPI\HPQ0004
  * HPQ0004

  ProtectSmart Hard Drive Protection here

  REV_0372 & USB\VID_138A & PID_0001
  USB\VID_138A & PID_0001

  Of validity fingerprint sensor here

• The Digital Persona does not detect the fingerprint reader in Windows 7

  I have upgraded from Vista to Windows 7 Pro (full installation). Now, DigitalPersona does not detect the fingerprint reader. I tried to uninstall and reinstall the driver and the program, does not. Any ideas?

  Hi Cankermechanic,

  I suggest that you try to update the drivers supplied by Device Manager and check.

  See the link for update drivers: update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

  If the problem persists, I would recommend that you uninstall drivers and reinstall the drivers from the site Web of Digital Persona, if that is helpful.

  If the problem persists, I suggest that visit you the manufacturer for further assistance from the link below:
  http://www.askpersona.com/

  I also recommend that you contact the manufacturer of the computer for further assistance on this issue.

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Upcoming fingerprint reader message 'drive not detected' - is not sure how to fix?

  Dell Vista computer

  Hi Poolroombetty,

  ·         What is the make and model of drive?

  ·         Did you do changes on the computer before the show?

  I suggest you run the fix it from the link below and check if it helps.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  I hope this helps.