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• After the upgrade from Office 2007 to Ofice 2010 on my Vista, then my computer turns off after being idle for a while.

  After upgrade Office 2007 to Office 2010 on my Vista, then my computer turns off after being idle for a while. When I turn on my computer, I get the splash screen indicating that Windows has finished unexpectedly and I would like to start in safe mode or normally (pluss a couple more choice...).

  Appears not to occur if there is activity going on--as if do me some work or have itunes playing music or I'm just surfing the internet. Curiously, it seems not to happen if I close Internet Explorer and Outlook.

  I shot all automatic updates for Windows Vista (32 bit) and Microsoft Office.

  Concerning

  B Odd Andersen

  Hi B Odd Andersen,

  I want to clarify if your computer seems to be sleeping or it completely closed after being idle for a while.

  Method 1: If the computer is in power saving mode, check if you can wake the computer from this State by moving the mouse or pressing any key on the keyboard.

  Method 2: Change the power to another and check to see if the problem persists
  Change, create, or delete a power plan (scheme)

  Method 3: check the logs in event viewer for more information on auto-off down

  Open event viewer

  What are the information in event logs? (Event Viewer)

  Note: For your safety and security, it is not recommended to disable Windows Update.
  Activate the update or disable automatic

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• After using Vista for a while, I installed Windows 7. Can I remove completely all files in "Windows.old".

  After using Vista for a while, I have now installed Windows 7. I can now delete the folder "Windows.old".

  Please see the advice and the method here:

  How can I remove the Windows.old folder?

• Photoshop CC was supposed to be able to use without an internet connection if I worked online at least once a month...  I tried to work offline at home after working online for a while. The sign came and said ' no Internet connection /- and the options we

  Photoshop CC was supposed to be able to use without an internet connection if I worked online at least once a month...

  I tried to work offline at home after working online for a while. The sign came and wrote

  «No Internet connection / - and the options have been - try again or continue offline "and I could not work no prob. by choosing «continue in offline mode»

  However, I've used photoshop for a few hours yesterday and I brought my laptop home from my photographer friend to share the work of editing... and I couldn't open Photoshop.

  "The network is not connected TRYagain.

  It was the only option, does not allow me to continue offline...

  You have an idea why I couldn't?

  An Internet connection is required the first time you install and your creative Cloud of license applications.

  You can use the applications in offline mode, but must be online from time to time to validate your software licenses. Please see this link for more details: CC help | Creative cloud / Common Questions

• After being opened for a while (with several tabs) Firefox does generally and repeatedly play a sound - video will play again, but not sound.

  This problem started happening only recently. I often keep my Firefox open all night with sites like rainymood.com or grooveshark.com playing, as well as several other tabs, including but not limited to Facebook, YouTube, and Reddit. Sometimes, after a few hours/days to not restart Firefox or my computer, Firefox starts to become insensitive - i.e., pages take a long time to load, opening new tabs is difficult for the browser and videos will have up to 30 seconds to start playing. In addition, the sound stops playing. If I start a YouTube video, after the initial period of excessive load, the video will play, but without any audio. Also, sites such as rainymood.com and grooveshark, even Facebook, stop sound.

  Note that this is different from an incident of flash plugin - when flash falls down, the audio and video become inaccessible and a simple refresh or restart of Firefox will solve the problem. But what is happening here is different; If I refresh the tab, nothing changes, and even if I restart Firefox, it opens the same way again until I restart my computer completely.

  Also of note: I had, in the past, this same thing happens, but rainymood.com continued to play, however no other tabs would make sound. The problem is sporadic and I don't know where to start. Also, sometimes it's only a problem of Firefox specific, which means other programs on my computer can make sounds, but sometimes this problem makes my computer all stop making sounds, with the exception of Ventrilo, which works, but is also insensitive in the beginning.

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

• Re: Satellite Pro 6000 hesitating behavior after having worked for a while

  My SP6000 10 years old running Windows 98 starts and works fine, but very often after 10 minutes (more or less), it will start to answer 'hesitating', which is as well the mouse and the keyboard may take several seconds to answer each click or movement.
  The machine do not crushed, and the fan continues to pass in and out. More generally, a normal behavior is restored after a restart, or sometimes it will return its own if left alone. The problem seems also worse if you have several windows open at the same time.

  I am inclined to think that it may be related to overheating, with the central unit to stop a few seconds at a time, and then meet again for a second or two.

  Unfortunately, I do not know if the problem has a story that I acquired antiques only recently.

  Thanks for any ideas?

  I put t know how long do you use Windows preinstalled, but I think that your laptop needs to be cleaned and you must install OS to have own stuff pre-installed.

  Have you can be upgraded to RAM at maximum value? This isn't a bad idea. For this old laptop RAM modules are not expensive and more.

  With a few words: I think your laptop needs overhaul.
  What do you think?

• my computer acer laptop with vista stops automatically after using it for a while...

  anyone with any suggestions why this is so... I change my hardware, and I got service pack 2 installed.

  Is vista home edition.

  Hi oumzin

  
  1. have you modes sleep or hibernation, working on the computer?
  2. during how long have you had this problem?
  3. what changes did you do before the show?
  4. do you have the question start after the installation of service pack 2?

  Method 1:

  You can check if the problem happens again in safe mode. In safe mode; you have access to only the drivers and base files.
  Check out the link to start the computer in safe mode and then check-
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

   

  Method 2:

  If you are not faced with the question in safe mode, then you can check in a clean boot state. To perform the clean boot follow step 1 mentioned in the article below, and then try again check in the clean boot state -

  http://support.Microsoft.com/kb/929135

  If the problem is resolved check which service non-Microsoft is the source of the problem; referring to article and following the other steps.

   When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  a. Click Start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  b. on the general tab, click the Normal startup option and then click OK.

  c. When you are prompted to restart the computer, click on restart.

  I hope this helps.

• After using Facebook for a while a mousemat gray screen comes up and covers the window that prevents me to post something, but I can still scroll up/down

  A gray transparent screen covers my open window Facebook keeps me to post, but I can still scroll vertically. Reload the page solves the problem for a few minutes before repeating the procedure. Problem with the Facebook Page right now.

  Hi Hannesdp,

  Thank you for your question. Right now, your question was refitted to the Helpdesk and to examine the issue, I will need a little more troubleshooting information.

  First please try to access the page in a private window, and then try to reproduce the problem in Mode safe, if it is not reproducible in Mode without failure, then one of the extension or pug-ins can affect scripts on this page.

  "Try Mode without failure of Firefox to see if the problem goes away. Safe mode is a troubleshooting mode, which disables most of the modules.
  

  (If you use it, switch to the default theme).

  • Under Windows, you can open Firefox 4.0 + in Safe Mode holding the key SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac, you can open Firefox 4.0 + in Safe Mode holding the key option key when starting Firefox.
  • Under Linux, you can open Firefox 4.0 + with leaving Firefox then go to your Terminal and running Safe Mode: firefox-safe-mode (you may need to specify the installation path of Firefox for example/usr/lib/firefox)
  • Or open the Help menu and click on the restart with the disabled... modules menu item while Firefox is running.

  

  Once you get the pop-up, simply select "" boot mode safe. "

  

  If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. To do this, please follow article Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems .

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

  A screenshot of the problem and a screenshot of console js may also be necessary if the problem persists in a private window. These are the two reference tools that I can clarify as well.
  [Tool console]
  [Record]

  And if other contributors have other ideas of troubleshooting or input please do not hesitate. We are all happy to help!

• Sibelius 6 educational does not run after running good for a while.

  When you run the troubleshooting (right click), it is said now that it is not compatible.  Tried to uninstall and reinstall (works on another computer, but not my main pc).

  It does not start at all.

  Hello

  Try to run the program in compatibility mode and select

  Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows/make-older-programs-run#1TC=Windows-7

• Firefox seems to hang or take a break for about 10 seconds after selecting a file in a file upload field

  Windows 7.

  This happens on all websites that uses a file entry box to download images/files.

  I click on Browse.

  Select a file, and then click "Open" in the file browser window.

  Then, firefox seems to hang or take a break for what it is between 5 to 12 seconds, after this time, the name of the file appears in the file input field - you cannot interact with the browser at all during this time.

  Can be reproduced every time i run firefox - does not happen in IE or another browser on that machine.

  Can you check this problem on Firefox 9?

  • getfirefox.com

• Video export from After Effects for HTML5 Web banner

  I have a 10 second video made in after effects CC 2015 with 300 x 600px and duty work under a Web banner.

  We need to provide as HTML5 and the Media Guide he needs with the maximum of 40 k.

  I've read many tutorials but FLV and SWF is not in After Effects or Adobe Media Encoder, I don't know how the process would be.

  Please help us.

  Thank you

  WebM for Adobe Media Encoder

  Producing for HTML5 - Adobe Media Encoder tutorial

• Video slows down after playing for awhile on my HP 15 - D041TU (no problem heat as well)

  I bought this new laptop from the store, it came with freedos and I installed windows 7 64 bit and service pack two institutions then I installed VLC Player, player of SM & Daum Pot player just to use on my video observation on the day the day.  Well, everything works perfectly fine except that when I play the video for a while, it started to slow down, it works fine otherwise. It starts somewhere around 30 minutes and beyond. I tried with all the players, and this happens with BlueRay rips I which is HD video. Whats happening people? is this not enough powerful computer to play an HD movie? If she then I'm really in big trouble, because the main reason for me to buy it was to watch movies and surf the Internet. If I'm not one of them on this it's really bad for me . What causes this? Anyone have this problem? I watch movies connected to ca all the time and balance power profile. I also look in the standard settings of the player. The machine has 2 GB of Ram and processor Celeron 2810 n. Is this a problem with windows 7?

  DerekQ, being a PhD studen I respect that, but I don't understand all the interest you're going. I know he has windows 7 drivers, and to be honest some of them actually does not work with the system. I already found a solution, and I also found a solution to my problem of video playback.

  Solution to the problem is VSYNC disable in the player and the video plays perfectly fine.

  Yes, of course, it's my problem, otherwise why would HP nag about it?. So the solution is itself the problem and I hope that this thread helps people who are getting the same problem in the future.

• How to make my video move slowly to the right after a few seconds?

  Hello

  I have the code which will be my Banner_mc in the middle of my introductory page with some effects. Now, I want this clip to wait for a while and then move to the right until it disappears with the same effects. How can I do?

  var BannerFadeTween:Tween = new Tween (Strong.easeOut, 0, 1, 6, Banner_mc, "alpha", true);
  var BannerRotateTween:Tween = new Tween (Banner_mc, "rotation", Strong.easeOut, 0, 360, 6, true);
  var BannerXTween:Tween = new Tween (Banner_mc, "x", Strong.easeOut,-300, 500, 6, true);
  var BannerYTween:Tween = new Tween (Banner_mc, "y", Strong.easeOut,-125, 300, 6, true);

  Thanks in advance for any help in this regard.

  https://www.greensock.com/TweenLite/

  https://www.greensock.com/tweenmax/

  the download buttons are at the top right of the pages.

• Audio to youtube videos out slowly sink during video playback.

  I've updated Firefox on my computer, not for a long time, and after I have done all the audio of youtube videos will slowly out of sink. I tried to play the same videos on other bowers web with all the problems. I also tried Firefox running in safe mode and try the option refresh with out them a bit of luck. I use Firefox on Windows 7 Service Pack 1 and everything is up-to-date as well.

  I could solve the problem by reinstalling firefox and my audio drivers.

• Browser gets temporarily unstable after using it for a period of time, until reset

  I just installed Windows 8.1 to my computer, and I am currently using the latest version of Firefox. I noticed that after I used the browser for a while, when I'm watching a video stream, or scrolling / clicking through the pages, the browser hangs temporarily for a second.

  The thing that keeps the ground being restarts Firefox (with and without addons). As the browser becomes jerky, I tried other browsers like IE to see if it applies as well to that, and he behaves in a more fluid way.

  After awhile, it gets really annoying to have to reset the output and start the browser, each time that it starts to be shaken. Speculation as to what might bring him?

  Try disabling graphics hardware acceleration. As this feature has been added to Firefox, it has gradually improved, but there are still some problems.

  You will have to perhaps restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

  Then perform the following steps:

  1. Open the Firefox Options (Preferences on Mac or Linux) as follows:
     • In Firefox 29,0 and above, click on the menu button

       

       then select Options Preferences on Mac or Linux, or Windows.

     • In 28.0 Firefox and earlier versions, click on the Firefox orange upper-left button, then select the 'Options' button or, if there is no button up Firefox, go to tools > Options.
  2. In the window of Firefox Options (or preferences), click on the Advanced tab, and then select general.
  3. You will find in the list of parameters, the checkbox use hardware acceleration when available . Clear this check box.
  4. Now restart Firefox and see if the problems persist.

  In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:

  • Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox
  • Update your graphics drivers to use hardware acceleration and WebGL

  This solve your problems? Please report to us!

  Thank you.