View4 with PcoIP agent shows only black screen

View4 using customer and agent that I can connect to the virtual desktop via RDP with no problems

Display protocol using PcoIP results in a black screen for a few seconds and view4 clients stops.

on virtiual desktop I find the error message in c:\windows\temp\pcoip_server_2009_11_27_00000bfc.txt

27/11/2009, 16:33:29 & gt; LVL:0 RC: 0 IMG_FRONTEND: call open screen

27/11/2009, 16:33:29 & gt; LVL:0 RC: IMG_FRONTEND-500: cSW_HOST_FRONTEND::open_display - error attached to the SVGADevTap, error 4000: EscapeFailed

27/11/2009, 16:33:29 & gt; LVL:0 RC: MGMT_IMG 0: cSW_HOST_IPC::enable_frontend failed. Retry...

http://www.Google.de/search?hl=de & safe = off & client = firefox-a & rls = org.mozilla: of: official & hs = WGi & ei = cI4TS_8-xe75BtLWqbUB & his = X & oi = spell & resnum = 0 & ct = result & cd = 1 & ved = 0CBgQBSgA & q = Error + attaching + to + SVGA + Dev + Tap + error + 4000 %3 A + Escape + Failed & spell = 1

view4 customer and agent are run on XPSP2 machines

What version are you running to ESX? (Support is ESX 3.5 U3/U4, vSphere 4 U1)

What was the order of installation?  (Must be VMware tools first, then view Agent. Allow reboot twice)

Best regards

Linjo

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Tags: VMware

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