Vista boot t mouse cursor and black screen

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• Start-up/login problem. Vista starts by the boot sequence then cursor and black screen appears but nothing else.

  My laptop recently locked up when running a DVD rip, I waited an hour or so to see if he would respond, but he didn't, so I turned off the laptop by holding the power button down. I restarted the computer and it loaded correctly to the logon screen and allowed me to log in as usual. Once the computer was connected, I noticed that the sidebar was not loading, and when I click on what whether the locked computer.

  To try to remedy this I tried to start the PC in safe mode to perform a restore could noticed that I had not created restore points. I then tried to fill a start last known good config upward, it did not work. Then, I tried a CHKDSK/r procedure at startup. It worked fine until step 3 of 5, on which he seems to hang, I left it overnight and it was still on the same stage. So I have powerd off the PC and tried to start. But now, the PC is delivered to the black screen and the cursor as shown above.

  I created the new folder of the event log of the prompt on the Vista recovery disc option

  I did a repair to start - no problems found

  I checked that regedit in this \Microsoft\Windows NT\CurrentVersion\Winlogon. shell contains only explore

  When you are looking for through other Forums a cause of this problem appears to be to do with the permissions of the user being changed by the chkdsk does not complete, however I don't see how to fix this through the command prompt.

  As noted, I can access command prompt on the recovery disk. Any help or suggestions are greatly appreciated.

  You already did a great job of troubleshooting - exactly what I would have recommended here if you had not already tried.  Play well!  Here is one that you did not and I would start one you tried (because I feel that it is perhaps the root of the problem.

  Go to start / all programs / accessories / command prompt, right click command prompt and click Run as administrator (you can skip this step if you are using the disk).

  If you use the drive, cd to C:\Windows\System32. Type sfc/scannow, go and let it run.  It will scan and try to correct some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.  Try to put all the corrupt files here so that we can see if they can be repaired with good copies of the installation disc (unless there are too many).

  While in the command prompt, type chkdsk /f /r and enter and let it run.  She might want to plan itself to run at the next reboot (but I don't think that will happen if launched from the disk).   If so, answer Yes and restart to run the program.  It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.  I know you tried this before, but we'll try again by using a slightly different command and see if it works this time.

  I hope this helps.  If this isn't the case, then we should try to reinstall the system (backup first) as only option short taking in a computer repair shop. But we'll see what happens with the first above.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Re: Cannot start Satellite C660 - cursor and black screen

  Satalillite C660

  I can't start on windows 7.
  I get a blank screen and cursor is not serious what I have no recovery disk.

  I tried F8 and to repair, but even once, it just goes to the empty screen.

  Any ideas?

  Hello

  Please switch on and press F2 to enter the BIOS.
  In BIOS check if the HARD drive is recognized. The HARD drive should appear on the first page of the BIOS.
  If it is not recognized, it means that your HARD drive is dead.
  In this case, you will need to replace the HARD drive and install the system once more.

  You said you don t have the right recovery disk, here you can order one:
  http://backupmedia.Toshiba.EU/landing.aspx

• Windows 7 screen freezes, freezes mouse cursor and keyboard freezes.

  Hi all

  About a month ago my internet kept cutting at about 02:00 in the afternoon - even if my BThub said it was a signal - and my internet access would not return until 05:00 sharp later that day here. This went on for about two weeks, it doesn't happen too much now, however, recently, something happens...

  I have a desktop HP Pavilion s5000 and all day - every day - not only freezes my screen, if I'm online or simply type in a Word doc, but my mouse cursor and keyboard freeze too, all at once. It's as if all of the computer crashes, and the only way I can "unfreeze" it is cutting off the entire batch to the switch. In this case nothing three times a day to ten times a day. Can someone tell me what could be the problem and how I can try to solve it? I did a system restore, to restore the PC to a date earlier, I did this about five times now, but the problem persists.

  Many thanks in advance,

  Danni.

  Hello Danni,

  Thank you for reaching out to us to the Microsoft Community Forum.

  When your computer hangs or freezes, it is disruptive and can slow you down. There are a few reasons your computer might hang, freeze, or crash. Try the following common methods provided for in article below as a first step to solve the problem.

  8.1 Windows, Windows 8 or Windows 7 hangs or freezes

  Note:

  The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Also as you use HP computer, you can try the troubleshooting provided in the link below steps and check if that helps resolve the issue.

  Computer hangs or freezes (Windows 7)

  Note:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Important:

  In case you follow ' step 7 "in the above link from HP that speaks to recover the computer to factory settings then you will need to contact HP support and we also recommend that you back up all important data to an external drive before recovery of the computer to the factory settings.

  Hope that the information provided will help you. Do we know the State of the question, so that we can help you further.

• Blue and black screen problem

  I have the blue and black screen problem. I want to format my C drive, but he said no, that you can not format this drive. I know that I have Virus problem also and I want to format anyway. Please help me.

  Thank you

  Hello

  ·         What operating system do you use?

  ·         You get the error message?

  ·         You are able to boot to the desktop?

  Method 1:

  I also suggest you to download and run the latest Microsoft Scanner on your computer and check to see if it helps:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

   

   

  Method 2:

   

  Why my screen is black when I start Windows 7?

  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

   

   

  Method 3:

  Resolve stop (blue screen) error in Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

• My mouse freezes and my screen becomes bright/dim when I connect my power adapter.

  upgraded from xp to vista home premium.

  with power plugged wire mouse freezes and the screen connects bright/dim. with lead, obv, but its fine. limited to the life of the battery.

  Go to your computer manufacturer's support web site and search for the Windows Vista drivers for your specific model number.

  If there are drivers Windows Vista, then to download to a folder on your hard drive and install all of them, starting with the mother/chipset, LAN, Audio, USB, SATA card, drivers, and so on.

  List of computer manufacturer support sites:
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

  If you have an Intel motherboard, you can try the Intel driver update utility: http://www.intel.com/support/detect.htm?iid=dc_iduu

  Tips for solving common driver problems
  Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problems

  Graphics/video drivers:
  Check the download site of the manufacture of the graphics card for the latest Windows 7/Vista drivers for your card.
  ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
  NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

  J W Stuart: http://www.pagestart.com

• Compaq presario beep and black screen

  Compaq presario sr5450 desktop stop with beep .the beepis on 17 seconds and off for 10 seconds. Ichanged power supplys but still the same beep and black screen

  Hello

  "beep" codes normally indicate a hardware problem / failure.

  Go to your computer manufacturer's website and look at the specifications of your PC to see what BIOS you have

  Then read this on the 'beep' error codes to try to see what failed:

  http://www.computerhope.com/beep.htm

  http://www.pchell.com/hardware/beepcodes.shtml

  http://pcsupport.about.com/od/nonworkingcomponent/HT/beepcodestb.htm

  If you are unable to determine the hardware problem yourself, contact the manufacturer if under warranty.

  If it is not under warranty, find a good repair shop premises to take.

  Here are the Codes of BIOS "beep" for an HP machine and the reasons why:

  "BIOS Beep Codes.

  http://h10010.www1.HP.com/ewfrf/wc/document?DocName=c02222922&cc=us&destPage=document&LC=en&tmp_docname=c02222922

  See you soon.

• Icons and black screen that appears when published the missing LMS

  Hello

  I tried to search online, but need some advice on how to solve a problem of publication I encounter.

  Captivate 7

  SCROM 1.2

  When I run a SWF file via my IE browser, I have no missing icons or black screen that appears. During the generation of the content to publish SWF with HTML5, it passes through successfully.

  When it is published through LMS, couple of slides in the length of the content, I am facing some missing icons and black screen. I read an article saying check on imsmanifest.xml that could help solve the problem. But watch and read the code, I am pretty well confused to determine what lack us here.

  Comments or the recommendation how I can solve this problem?

  Concerning

  AJ

  Publish your Cloud SCORM LMS SCORM online and test the functionality here.  If he plays as expected, the problem is with your own LMS and you must get their technical staff working on the problem.

• Satellite C650 - stuck with the underscore and black screen boot

  Model: satellite C650

  Operating system: windows 7 Home premium

  Problem: when I try to turn on the computer I see the Toshiba screen and then a black screen with a underscore that blinks several times then stops, and the computer is blocked like that. The fan seems to be working. I can't go to mode without failure or boot options, even if I press f8 or f12 nonstop.

  Last time I started mode, I was stuck on the screen but the connection keyboard touchpad did not work and I couldn't stop. After that I have the strength of closing down and try to restart stuck like that. No beeps or anything like that.

  Any help would be appreciated.
  Thank you

  Good news.
  Thanks for the comments.

• Computer now put in hibernation, Vista will not boot. Computer stuck on black screen after startup. Help?

  I put my computer on 'Hibernate' when I went to bed. When I woke up, I started the computer learned to manufacturer (HP) computer screen introduction as usual, but windows doesn't not load afterwards, as he usually does: I just get a black screen. Lights supply and all the rest are on. Just nothing happens. Any ideas?

  Can I use the firmware from HP (I guess that's what it is) to confirm that my memory and hard drive are very good. I tried Googling the problem, and some signs indicate a problem with the powercfg parameter. I can't get in cmd.exe to reset because I can't get into windows (although through HP firmware, I can enter in "Administrator: X:\windows\system32\cmd.exe - cmd", which seems the same, but the orders that I see offered on websites do not seem to work - help?). Ditto with Safe Mode. I don't have Vista installation disc.

  Any help is very appreciated.

  Hello

  You need to contact HP and install recovery disks command to perform a repair.

  http://h10025.www1.HP.com/ewfrf/wc/contacthp?LC=en&DLC=en&cc=us

• Top of the Tower stopped working, no reboot. Stop after BIOS and black screen then

  Data;
  Computer HP Pavilion dv9000

  MS Vista operating system

  Process;

  When I start the computer, it stops after the session of the BIOS and just give me a black screen empty, with a marker in the upper left conner.

  As I have no recovery CD, I can't do anything (software installed when I bougth the PC without any CD included).

  I have a good software entering (and identification number is located on the computer), but I can't find anywhere to download on a recovery disc (CD)?

  Very frustrating!

  Hello

  There are several methods to reinstall Vista.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• I turn on my laptop and black screen remains, what can I do?

  WHEN I TURN OFF MY LAPTOP, I TRY TO TURN IT ON BUT SCREEN STAYS BLACK, THE KEYBOARD LIGHTS ARE ON AND THE POWER BUTTON REMAINS IN

  Hello

  No saving necessary data and re-installing Windows Vista might be the best option, but here
  are a few others.

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
  ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
  repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  ===================================================================

  Sometimes it works:

  There are backups in the folder C:\Windows\System32\Config\Regback.

  Here is an article for XP and Vista is similar in scope. The config folder and its content should
  be rebuilt.

  How do I recover from a corrupted registry that prevents Windows XP startup
  http://support.Microsoft.com/kb/307545

  Check this thread - you can use the command to a startup or recovery disk prompt.

  http://social.technet.Microsoft.com/forums/en-us/itprovistasetup/thread/55f98088-0fc3-4371-A005-d95a457d9de6

  This tells you how to access the System Recovery Options and/or Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

• Problems with Windows 7: Internet Explorer and black screen

  I recently took my old Acer Aspire laptop 8375 from the dead. If I remember correctly, it is from 2008 and has Windows 7 installed on it. When I try to start my PC, everything's fine until it connects to the account. Suddenly, a black screen will appear with a message saying: Internet Explorer has stopped working. I have tried different methods: looking for online solutions (did not work, window closed without results), open the Task Manager and IE (did not work), trying to open other applications didd work tho, but my google chrome didn, t work as well running. I forgot to mention, I could use my cursor on the black screen. Could someone help?

  Hello Kent,

  Thank you for your response.

  I appreciate your time.

  If the computer boots to the office, you can use the steps described in this article and check the problem with Internet Explore.
  Reference:
  What to do if Internet Explorer does not work
  http://Windows.Microsoft.com/en-us/Internet-Explorer/IE-crashes-stops-working#IE=ie-11-win-7

  Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

  Please keep us updated.

  Thank you

• Equium A60-155 - no disk activity HARD and black screen

  Hello

  I reinstalled just WXP on the cell above and everything was fine until I downloaded and installed the site pc diagnostic tool. Restarting the laptop but there is no HARD drive activity and the screen was black after a few minutes it turns off.

  If I insert the Windows XP Home edition CD, and restart the CD turns upward but still a blank screen and no HARD drive, all activity ideas!

  > I reinstalled just WXP on the cell above and everything was fine until I downloaded and installed the site pc diagnostic tool. Restarting the laptop but there is no HARD drive activity and the screen was black after a few minutes it turns off.

  To me it seems very strange that the laptop is dead after the installation of the diagnostic tool. I think that it s only a setback.

  If you are not able to boot from the CD and the laptop doesn't display anything on the screen, then it looks like a serious hardware problem.

  Maybe the motherboard, CPU, or memory modules are dead.
  It's really not easy to tell what's exactly wrong

  I think it s time for an ASP.

  See you soon

• Satellite A200 - 1 M 4 do not start and black screen

  I really hope that someone can help you.
  After 15 months my Toshiba A200 seems to have given up the ghost.

  I tried to put it on today and although the blue LED on hold came and the orange clear hard disk there was no other sign of life.
  I tried and tried, but it just wouldn't start and the screen did nothing but remains black.
  I tried to take the battery for more than 30 minutes, pressing F4 - but nothing.
  I have no memory material inserted or additional cards as a webcam. Everything worked fine until now.

  I'm not very technical so you know how to help, then please explain as simply as possible.

  I really appreciate any help you may be able to offer!

  > I tried to take the battery for more than 30 minutes, pressing F4 - but nothing.
  Why try to press F4?
  However, remove the battery, disconnect the AC adapter, wait up to an hour and then reconnect the battery and the AC adapter.

  If the laptop doesn t boot I think that the motherboard must be replaced. Ask your local ASP for help. They can order and swap the motherboard.