Vista fails to start on mv61xx.sys, error 0xc0000221
My system suddenly no longer starts. The good news is: I managed to fix it and put the solution below, so that anyone can benefit from. The bad news is that the Vista recovery has some (at least for me) unexplained oddities that I'd like to get an answer to. So, lets describe.
Symptom:
-The PC stops in the process of starting with a critical failure. Fault that it displays "mv61xx.sys" says it also displays 0xc0000221 error code
-mv61xx.sys is related to a driver SATA/IDE of Marvel. The error code is related to a Windows driver cannot load, is not present or because it is corrupt.
Solution:
-Reset CMOS on the motherboard (Asus P5Q) using the CMOS jumper, remove the CMOS battery and remove the power cord to reset.
Remarks: (follow the questions below):
-Note that the solution is nowhere about the problem that Vista has reported. Vista has indicated that it cannot load a driver for some, because it is missing or damaged.
-Recovery of starting Windows (via the installation DVD) has not solved the problem. It indicates the fault 0xc0000221 code (probably found it in a log file) and suggests using a previous system restore point to cure the problem. Has done this, but the problem had not gone away.
-Then, I decided to use the recovery console. The "sfc/scannow" command did not complete, it gave an error. I googled the problem and found that this error can be bypassed by giving sfc additional parameters: "sfc/SCANNOW damaged = C: \ /OFFWINDIR =" C:\WINDOWS "
-sfc reported no problem. So it's weird: boot Vista reports that a driver file is missing or damaged, but sfc has no problem
- As an experiment, in the recovery console, I've renamed the driver mv61xx.sys (in C:\windows\system32\drivers) in mv61xx.bak. I restarted my PC. The behavior is different: this time the 0xc0000221 error does not appear, it just went to a black screen. Which makes me think that Vista was previously able to load the driver for mv61xx.sys, otherwise the error reported would be the same.
-Then I started from DVD, check if sfc was able to detect that I deleted the driver mv61xx.sys (renaming). I ran sfc and... sfc reported no problems, nothing has been repaired.
So my questions boil up to:
-Why Vista report a problem with a corrupted driver or missing mv61xx.sys while the symptoms above strongly suggest that the problem lies elsewhere
-Why the SFC command in recovery console does not repair the mv61xx.sys driver that I have renamed in mv61xx.bak.
Thank you. Roland.
(for the answer to the problem, please see the first post in this thread)
Hi Lorien,
first of all, thank you for your quick response. BTW, I was unable to boot from the HARD drive when 0xc0000221 error, I found myself stuck in the middle of the boot process, in a black screen with white characters. The only way I could try the recovery was starting from my Vista installation DVD.
I don't think that the cause of the problem was a missing or corrupted driver (which was what Windows has reported with error 0xc0000221). I think that I could solve the problem by resetting my CMOS. The problem is now completely gone, even on several boots.
Now with my PC to the top and runs again, I went into the device by your advice Manager. I see only one exclamation point in there that seems to be independent: an adapter (Microsoft ISATAP, probably a virtual network adapter) has a problem loading. The node relevant in ("Marvell 61xx controller RAID') Device Manager, when you double click it, shows status"this device works properly.". The driver version is 1.2.0.57, it has been WHQL' ed.
I also studied the event viewer on your suggestion. I don't see any entry with this error 0xc0000221. Which is probably logical: because Windows cannot gain access to this driver, it has limited access to the disk (because the driver is associated with disk: it is a RAID controller), so Windows cannot save the error on the disc.
So, overall, with my post I have three objectives:
-Raise awareness of other users a possible fix if they encounter the same problem as me
-(optionally) to improve the quality of the SFC utility
-(possibly) improve feedback that Windows gives to the user at boot fails
So, back to the SFC. You noted that SFC checks all system files, just a subset. But I expect that the system files that are considered "critical" for Windows are in this subset. However, with mv61xx.sys, this doesn't seem to be the case: Windows reported at the start that he couldn't continue the start because this file is critical for the system, but CFS seem to have another opinion. Could not check if mv61xx.sys is really not in the list of files that SFC analysis?
Secondly, is it possible that the mv61xx.sys pilot bails out with a 0xc0000221 error code, and Windows boot wrong is reported as a type of "load driver" of the problem, so that everything else goes wrong?
I looked into your profile and noticed that you do not work for Microsoft. So if you can not answer my questions, I can understand that, since there are rather thorough type of questions, so I guess that only someone from Microsoft can answer those. In this case, would you happen to have a suggestion for a person or a contact forum?
Thank you
Roland.
Tags: Windows
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User action
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--------------
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P9:
P10:
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Original title:
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Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.Step 2: reinstall the application.
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-programMethod 2:
Run an analysis of auditor of system files on your computer and check for the issue.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833I hope this helps.
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