Vista fails to start on mv61xx.sys, error 0xc0000221

My system suddenly no longer starts. The good news is: I managed to fix it and put the solution below, so that anyone can benefit from. The bad news is that the Vista recovery has some (at least for me) unexplained oddities that I'd like to get an answer to. So, lets describe.

Symptom:

-The PC stops in the process of starting with a critical failure. Fault that it displays "mv61xx.sys" says it also displays 0xc0000221 error code

-mv61xx.sys is related to a driver SATA/IDE of Marvel. The error code is related to a Windows driver cannot load, is not present or because it is corrupt.

Solution:

-Reset CMOS on the motherboard (Asus P5Q) using the CMOS jumper, remove the CMOS battery and remove the power cord to reset.

Remarks: (follow the questions below):

-Note that the solution is nowhere about the problem that Vista has reported. Vista has indicated that it cannot load a driver for some, because it is missing or damaged.

-Recovery of starting Windows (via the installation DVD) has not solved the problem.  It indicates the fault 0xc0000221 code (probably found it in a log file) and suggests using a previous system restore point to cure the problem. Has done this, but the problem had not gone away.

-Then, I decided to use the recovery console. The "sfc/scannow" command did not complete, it gave an error. I googled the problem and found that this error can be bypassed by giving sfc additional parameters: "sfc/SCANNOW damaged = C: \ /OFFWINDIR =" C:\WINDOWS "

-sfc reported no problem. So it's weird: boot Vista reports that a driver file is missing or damaged, but sfc has no problem

- As an experiment, in the recovery console, I've renamed the driver mv61xx.sys (in C:\windows\system32\drivers) in mv61xx.bak. I restarted my PC. The behavior is different: this time the 0xc0000221 error does not appear, it just went to a black screen. Which makes me think that Vista was previously able to load the driver for mv61xx.sys, otherwise the error reported would be the same.

-Then I started from DVD, check if sfc was able to detect that I deleted the driver mv61xx.sys (renaming). I ran sfc and... sfc reported no problems, nothing has been repaired.

So my questions boil up to:

-Why Vista report a problem with a corrupted driver or missing mv61xx.sys while the symptoms above strongly suggest that the problem lies elsewhere

-Why the SFC command in recovery console does not repair the mv61xx.sys driver that I have renamed in mv61xx.bak.

Thank you. Roland.

(for the answer to the problem, please see the first post in this thread)

Hi Lorien,

first of all, thank you for your quick response. BTW, I was unable to boot from the HARD drive when 0xc0000221 error, I found myself stuck in the middle of the boot process, in a black screen with white characters. The only way I could try the recovery was starting from my Vista installation DVD.

I don't think that the cause of the problem was a missing or corrupted driver (which was what Windows has reported with error 0xc0000221). I think that I could solve the problem by resetting my CMOS. The problem is now completely gone, even on several boots.

Now with my PC to the top and runs again, I went into the device by your advice Manager. I see only one exclamation point in there that seems to be independent: an adapter (Microsoft ISATAP, probably a virtual network adapter) has a problem loading.  The node relevant in ("Marvell 61xx controller RAID') Device Manager, when you double click it, shows status"this device works properly.". The driver version is 1.2.0.57, it has been WHQL' ed.

I also studied the event viewer on your suggestion. I don't see any entry with this error 0xc0000221. Which is probably logical: because Windows cannot gain access to this driver, it has limited access to the disk (because the driver is associated with disk: it is a RAID controller), so Windows cannot save the error on the disc.

So, overall, with my post I have three objectives:

-Raise awareness of other users a possible fix if they encounter the same problem as me

-(optionally) to improve the quality of the SFC utility

-(possibly) improve feedback that Windows gives to the user at boot fails

-Improve my understanding of the recovery process

So, back to the SFC. You noted that SFC checks all system files, just a subset. But I expect that the system files that are considered "critical" for Windows are in this subset. However, with mv61xx.sys, this doesn't seem to be the case: Windows reported at the start that he couldn't continue the start because this file is critical for the system, but CFS seem to have another opinion. Could not check if mv61xx.sys is really not in the list of files that SFC analysis?

Secondly, is it possible that the mv61xx.sys pilot bails out with a 0xc0000221 error code, and Windows boot wrong is reported as a type of "load driver" of the problem, so that everything else goes wrong?

I looked into your profile and noticed that you do not work for Microsoft. So if you can not answer my questions, I can understand that, since there are rather thorough type of questions, so I guess that only someone from Microsoft can answer those. In this case, would you happen to have a suggestion for a person or a contact forum?

Thank you

Roland.

Tags: Windows

Similar Questions

  • Vista fails to start

    I can not safe mode it stops of goes straight to windows error recovery. I tried to run the Startup Repair, but it does'nt full. It just comes up with start up repair is unable to repair the computer automatically. It is not connected to the internet at the moment so will try that, but I suspect a fan needs replaicing since it looks really not good and do not want to take the risk of burning all the components. What do you propose to rsolve startup failure here

    Hi Mark,

    1. What is the exact error message you are getting?

    2. were there any changes made to the computer before the show?

    Please disconnect any external devices connected to the computer except keyboard, mouse and monitor and check if you are able to boot.

    Check out the link:

    What to do if Windows does not start correctly

    http://Windows.Microsoft.com/en-in/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

    NOTE: Before reinstalling Windows, you should be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. You need to reinstall all programs. Make sure that you back up personal data to disks or other external storage devices before you start the installation.

    If you are suspecting that the problem is related to hardware, I suggest you to contact the manufacturer of the computer or store local tech to diagnose the hardware components of your computer.

    For all windows questions do not hesitate to contact us and we will be happy to help you.

  • Vista fails to start up and impossible to reinstall vista either... ?

    Hello

    I have a DELL PC, which runs on Vista. Recently, I listen to it on and it ran very slowly with respect to transactions simple, such that watching a video on youtube and he kept constantly gel. Then I got an error message in the toolbar of windows on disk errors and had to reboot the PC, which then gave options to fix errors in the Service Center (I think his name who) or start windows normally. Do not repair errors and now every time I start the PC I get a blank screen after the initial start of vista and not basically starts up. I tried to restore the computer to its factory settings, but because there are no restore points I can't restore it.
    I wanted to know if anyone knows a solution to my problem? Should I just get a new hard drve to the PC?
    Thanks :)
    KNG12

    You need to buy a new hard drive and reinstall vista and see if that works, or contact Dell or their Support Forums and get advice from them...

    See you soon.

  • Vista fails to start... Black screen!


    • Hello

      I have Toshiba Satellite laptop which came with pre-installed windows Vista.

      It has worked fine until today. Now when I try to start the power light comes on and I hear the HD work but there is no movement on the screen. Its black (just like it was when the laptop is turned off).

      The F8 key did not help either!

      Ive downloaded the restore disc but failed to get the system to boot from the CD because I don't know how to change the BIOS settings!

      THX in advance for your help!

    Hello

    / Settings (BIOS/CMOS) often F2 so watch the screen that launch you - place the CD/DVD to the first
    in the boot order to use the Windows disk to start - don't forget to pay back later.

    ---------------------------------------------------------------------------------------------------------------

    Check with Toshiba Support, their drivers and documentation online and ask in their forums for
    known problems.

    Toshiba - Forums
    http://laptopforums.Toshiba.com/

    Toshiba - Contacts
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

    Toshiba - drivers - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Toshiba - Support
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    ===============================================================

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
    Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
    on devices and UNINSTALL - REBOOT.

    A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
    ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
    on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
    repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

    First check this thread in case it is simple and if not to come back to this thread.

    http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

    Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
    That there is no information on a black screen as it is on a blue screen just adds to the
    Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
    Google to see the proposed repairs, whom some have worked however these cover a wide
    field efforts.

    Here's a video of one of them.

    http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

    Here's another fix
    http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

    You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
    system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (making the system restore it)
    must be bootable).

    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

    Try the Startup Repair tool-

    This tells you how to access the System Recovery Options and/or with a Vista disk
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
    (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

    You can use another DVD that aren't copy protected but you you need to own
    Product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can make a repair facility that must save the data but you will need to
    Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
    need to know your product Code.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
    (a line type or copy and paste one line at a time and hit enter - enter a bracket)
    or "BOLD")

    c:

    cd\

    CD c:\Windows\System32\winevt (there is a space between cd and C :)

    Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

    RESTART Windows

    I hope this helps and happy holidays!

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Equium L350 - Vista fails to start after the installation of recovery

    Hello world

    I have an Equium L350 after an accident I couldn't restart my pc. I tried to solve by using the recovery f8 menu and it did not work so I contacted Toshiba and got a restore disc. I reinstalled from the disc, after the instalation it said complete installation but visa does not start.
    I get: Windows cannot repair this computer automatically click finished to turn off your pc

    After a format and reinstall my computer broken? He is 13 months here for out of warranty

    Hello

    Normally after the installation of recovery your laptop should work fine again.

    In my opinion, it could be a malfunction of the equipment. Did you test the HARD drive for bad sectors? You can do this with Drive Fitness Test: http://www.hitachigst.com/hdd/support/download.htm#DFT
    Download the ISO image and burn it to a disk. Then you can boot from it and test your HARD drive for errors.

    I also recommend to check the RAM for errors: http://memtest86.com/
    Memtest is a good diagnostic tool for the RAM.

    I hope I could help a bit. :)

  • Update the RN204 OS 6.6; Update of plex 1.2.2.2857 fails to start with "empty resource error."

    Since the last firmware update to 6.6 on my RN204, the plex 1.2.2.2857 server application version does not work. After installation, when I click on the button 'On', I get the following error: initialization failed: empty resource error. NML bad Call.

    Looked at several threads on Netgear and Plex. Can't find the solution. My plex server is dead!

    Please see https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Problems-running-Plex-Media-Server-aft...

    By restarting your NAS and a handful of minutes waiting should cause the problem to be solved.

  • Failed to start 'Google Earth'. Error indicates that DirectX mode is not supported. Had no problem in the past to connect to Google Earth in DirectX Mode. .

    Using Windows XP

    Hi Hazel,

    Method 1: Install the latest version of Direct X

    DirectX 11 is the latest version that has been published by Microsoft. You can install it on Windows XP:

    Use DirectX Runtimes (February 2010)
    http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4F56-b157-5ab8109cb4f5

    Method 2: I suggest you to follow the article in the Microsoft Knowledge Base and check if it helps.

    Error message "Problem getting information" when you try to run the DirectX Diagnostic tool

    http://support.Microsoft.com/kb/817858

    Method 3: If the problem persists, please uninstall Google Earth of XP computer and reinstall it.

    (a) click the Start button

    (b) select 'Settings'

    (c) open ""Control Panel " "

    (d) open "Add or Remove Programs"

    (e) select ' Google Earth ' , and then select Remove

    (f) restart the computer.

    (g) download and install Google earth on your computer.

    http://www.Google.com/Earth/index.html

    Please post back with the result. If the problem is still not resolved, we will be happy to help you further.

  • Windows Vista fails to start up normally. (ADVANCED QUESTION)

    Well, I'm tired, here's the deal. I'm trying to fix a computer hp laptop. This is the error message that windows has not shutdown properly or a recent hardware change or messed up software operating system. When I load windows normally, it is stuck at the loading screen. When I go there to remedy, he suggested a system restore and freezes. When I put in a system repair disc, what happens with the error 0xc00000e9 status, which means basically that it cannot communicate with the disk drive. If anyone has ANY suggestions please help!

    "When I put in a system repair disc, it comes up with error 0xc00000e9 statehood."

    You cannot use a Windows 7 disc on a Vista computer.

    It is not going to fix anything.

    And make sure that borrow you the 'bit' correct (32-bit or 64-bit) Vista disc version.

    There must be the same version of 'bit' that what is on your computer

    Here's how to use startup repair options when you manage to borrow a Vista DVD

    http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

    Table of contents

    1. Overview of Windows Vista repair options
    2. How to perform an automatic repair of Windows Vista using Startup Repair
    3. Advanced Tools Overview
    4. Conclusion

    See you soon...

  • Windows Vista failed to start. hardware or software might be the cause... Please someone help

    When I turned on my pc this morning, he said cannot start windows. hardware or software may be the cause. It gives me 2 options. run the Startup Repair tool recommended. and s tart windows normally. I tired the twic to the Startup Repair. From the beginning, he says immediately repair attempt, but eventually I shut down my pc via the power button, because it seems to never end. Both its managed like an hour and 20 minutes and nothing. I try once more and I'll let it run for a few hours. What should I do if it does not work. ?

    Hey man think for the help... I reinstalled windows... I was able to save the part where my old files were running in windows.old.   Just copy all the files.  Eh, it could not have something to do with the question but why update of microsoft framework 3.5 service pack 1 do not install

  • Failed to start Windows Media Player error: not a program Windows 32 posts

    Why my media player say that is not a win32 program valid?

    I can't open my windows media player. He continues to tell me that this is not a valid win 32 program. How can I solve my problem?

    Uninstalling and reinstalling Windows Media Player:
    Step 1.
    Uninstalling Windows Media Player:
    1. go to start and in the search type "Turn Windows willing or not.
    2. click on "Turn Windows features on or off".
    3. search for multimedia and uncheck the brand in the face of Windows Media Player.
    4 restart the computer
     
    Step 2.
    Reinstall Windows Media Player:
    1. go to start and in the search type "Turn Windows willing or not.
    2. click on "Turn Windows features on or off".
    3. find the multimedia functions and place a check mark in front of the Windows Media Player.
    4 restart the computer.

    If you encounter problems with Windows Media Player, try to use the Troubleshoot utility to see if that fixes the problem.

    Open the troubleshooting Windows Media Player settings Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Click View all, and then click the Windows Media Player settings.

    If the size of the .wmv files is too large, it can cause Windows Media Player to stop working.

    I try and remove videos from Windows Media Player library and test to see if the size of the files could be a problem.

    Let us know if that helps.

    Marilyn

  • vcsa pumps could start services. Firstboot error

    Salve a tutti

    By su sto installando una vcsa studio a hypervisor (ultimate versioni) knew una mia LAB whitebox.

    Semplice LAN dns server class C senza.

    MI da error "failed to start services. Firstboot error poi sul browser"Dove fitted

    "Error executing script Firstboot.

    The myvcenter of system name provided is invalid.

    If the supplied name is a COMPLETE domain name, then make sure that the DNS sends search results at least one valid IP address in the system. If the supplied system name is an IP address, then it must be the valid IP addresses in the system.

    Hide all

    Failed installation

    Cannot download vCenter Server support bundle newspapers. All newspapers are

    C:\Users\utente\AppData\Local\VMware\CIP\vcsaInstaller\sessions\session_0007\logs ".

    System oppure posso ho need di by forza di UN dns server?

    Sul pc Dove e sul esxi installed ho modificato I file host in modo da risolvere nomi, questo non basta?

    Grazie in pre-empted.

    Good bye

    Server of it Meglio avere DNS con tutti i suoi RR. Nella ed. di VMware viene specificato che pero not if ha a server DNS e possibile kindly alla voce "System name", durante sommergibili della VCSA, he suo IP. No ho may fatto Così, my you can try:

    Name of the system (FULL domain name or IP address).

    A system name to use to manage the local system. The system name should be the FULL domain name. If DNS is not available, provide a static IP address.

  • After the installation of 6 of Lightroom, it fails to start due to the fault of libcef.dll

    Had to reinstall Windows 7 (64-bit). After the installation of 6 of Lightroom, it will fail to start due to an error in libcef.dll.  Three event log entries are created, as indicated under my signature.  Can someone help me please?

    Thank you

    Jeff

    Name of the failing application: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c

    The failed module name: libcef.dll, version: 3.1750.1805.0, time stamp: 0x53eb9d68

    Exception code: 0xc000001d

    Offset: 0x00000000020f5fa3

    ID of the process failed: 0 x 1280

    Start time of application vulnerabilities: 0x01d0cb85de3cf6e8

    The failing application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

    Path of the failing module: C:\Program Files\Adobe\Adobe Lightroom\libcef.dll

    Report ID: 1c5e2536-3779-11e5-80d1-f07959dbe0d5

    --------------------

    Windows cannot access the file for the following reasons: there is a problem with the network connection, the file is stored on the disc or the storage drivers installed on this computer. or the drive is missing. Windows has closed the program Adobe Photoshop Lightroom because of this error.

    Program: Adobe Photoshop Lightroom

    File:

    The error value is listed in the additional data section.

    User action

    1. open the file again. This could be a temporary problem that can be corrected when the program runs again.

    2. If the file is still not accessible and

    -C' is on the network, your network administrator must verify that there is not a problem with the network and that the server can be contacted.

    -C' is on a removable disk, for example, a floppy disk or a CD-ROM, check that the disc is inserted into the computer.

    3. check and repair file system by running CHKDSK. To run CHKDSK, click Start, run, type CMD and then click OK. At the command prompt, type CHKDSK /F and then press ENTER.

    4. If the problem persists, restore the file from a backup copy.

    5 determine whether other files on the same drive can be opened. If this is not the case, the disc could be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for assistance.

    Additional data

    Error value: 00000000

    Disc type: 0

    --------------

    Fault of type 166477209, bucket 20

    Event name: APPCRASH

    Answer: No available

    Cabin ID: 0

    Signature of the problem:

    P1: lightroom.exe

    P2: 6.0.0.10

    P3: 5523190c

    P4: libcef.dll

    P5: 3.1750.1805.0

    P6: 53eb9d68

    P7: c000001d

    P8: 00000000020f5fa3

    P9:

    P10:

    Attached files:

    C:\Users\Jeff\AppData\Local\Temp\WER7B95.tmp.WERInternalMetadata.XML

    These files are available here:

    C:\Users\Jeff\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_lightroom.exe_29c 7eed9d3cf76b21ad83d1fc4d12620f679d41d_13bebd46

    Symbol of the analysis:

    Recheck for solution: 0

    Report ID: 1c5e2536-3779-11e5-80d1-f07959dbe0d5

    State: 0

    Hi Jeffrey,.

    Please refer: " Lightroom 6 crashes when I try and open it."  Signing off CC does not help :-(

    I hope this helps.

    Concerning

    Megha Rawat

  • Can not start on Vista after installing Windows 7 Beta previously, error with vdrvroot.sys

    Windows 7 Beta is installed on the same drive as Vista boot Vista.Icant

    How to make a copy of the Windows\system32\DRIVERS\vdrvroot.sys file? Cannot start without him?

    Hello

    Here's the information to do a vista repair disk start

    the link below is how to download and get a vista disk startup repair, which you can start from the

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

    It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

    Change boot order it do dvd drive 1st in the boot order

    http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

  • Failed to start because of "file corrupted" - setaklan.sys

    Vista 32, failed to start.  DIAGS point to corrupt file "setaklan.sys" as a single error.  Unnecessary startup disk.  KB has no visibility of this file, so I guess that malware?  How to delete or corrupt this file for a successful boot of the system upward?

    Hello

    Cannot find this file on Google so you probably dodged some software malware and you should do a
    very thorough control. Message on how to remove the error message if still it y
    After the audits of malware.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often
    easy to detect malicious software often comes with a much harder to detect and remove the
    payload. So its best to be now too thorough than paying the high price later. Check
    with an extreme overdose point and then run the cleaning only when you are very
    that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap you start, however, you should
    also run in regular Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with the other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here or
    Use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing system
    files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK your way out then
    turn it back on.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Error 'nmapp.exe.unable to locate the component. This application has failed to start because MSVCP 70 .dll is not found"when you connect to the computer.

    Original title:

    Problem: I use DeLL Desktop.When I connect, these messages appear on my screen: nmapp.exe.unable to locate the component. This application has failed to start because MSVCP 70 .dll not found. Re-installing the application may fix the problem. Pls help. Thank you.

    Hello
    1. what version of Windows is installed on the computer?
    2. are you aware of any changes made to the computer, before the show?
    Assuming you have Windows Vista or Windows 7, follow the steps mentioned below.

    Method 1:

    Step 1: Perform a boot minimum troubleshooting and check which application reports this error
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.

    Step 2: reinstall the application.
    Uninstall or change a program
    http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

    Method 2:
    Run an analysis of auditor of system files on your computer and check for the issue.
    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
    http://support.Microsoft.com/kb/929833

    I hope this helps.

Maybe you are looking for

  • Update Win7 on my computer

    I got a desktop computer that has Windows XP and had also put 32 bit window7 Basic.I have Windows 7 Professional 32 bit disk that has never been used. My question is can I install the Windows 7 Professional 32 bit on the computer?

  • Everything on my computer is backwards. How to do it right up again?

    Everything on my computer is backwards.  How to do it right up again?

  • Windows 7 upgrade advisor issue

    I recently downloaded the Windows 7 Upgrade Advisor and it tells me I need 1 question to the address which has the version of adobe shockwave player 10.2.0.023. I tried to download the new version, but it still doesn't work. What should I do?

  • Problems when turing on Window Vista

    I have a problem with my laptop. Whenver I turn on my laptop, the screen turns white and it does not start. The screen deforms also a few times while she is still ongoing. I formatted the hard drive and also tried to reinstall windows, but the proble

  • Lightroom has deleted my photos from an external hard drive

    Anyone know why every time I have to import my photos in Lightroom from my external hard drive and there just deletes everything on my external hard drive and he moved to my office? How can I change? It is so annoying!