Vista freezes on the screen of closing

I'm having a problem with my laptop shutdown.
From what I understand, it is not a hardware problem. I can dual-boot Windows Vista Business or Linux Ubuntu 9.10, and I have no problem to stop under Linux. So the problem is located on the Vista partition.
It's probably not in the main files of Windows since I can always stop correctly on Vista Mode without failure.
So, it seems to me that the problem is in the supplementary programmes in my Vista. I searched the Web and found solutions like the registry to find errors in digitization and the system restore function.
The problem is that I already had my Norton 360 v3 scanner registry and found no errors. I can't use, System Restore because I turned off to keep my computer fast and light.
In Normal Mode, it stops properly until it reaches the screen "stop". Then, he works for a few seconds before freezing completely, forcing press and hold me the power button. But, I can continue to do this only if long before she starts to damage my hard drive.
What else can I do to fix this permanently?
Thanks for your time.

Take care
Kalayaan 001

Hello

Thank you for using the Microsoft Windows Vista Forums.

Follow the instructions below that may help you resolve the issue.

Method 1:

Uninstall security antivirus software and try to shut down the computer.

If you are able to shut down the computer, you must contact the manufacturer of the antivirus security software program.

Method 2:

A clean boot helps eliminate software conflicts.  Let us check if software is causing the problem by following the clean boot procedure.

To perform the clean boot procedure, follow the instructions in the link below.

Step 1: Perform a clean boot

Step 2: Enable half the services

Step 3: Determine whether the problem returns

Step 4: Enable half of the startup items
Step 5: Determine whether the problem returns

Step 6: Resolve the problem

Step 7: Reset the computer to start as usual

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.Microsoft.com/kb/929135

After checking the problem, turn the computer back to the Normal mode.

Uninstall or update the program that is causing the problem.

Method 3:

Perform verification and virus scan online if the problem is resolved.

Windows Live OneCare safety scanner is a free service designed to help ensure the health of your PC.

  • Check and remove viruses
  • Get rid of junk on your hard disk
  • Improve the performance of your PC

Click on the link below for Online Virus scanner.

http://safety.live.com/

Check whether the problem is resolved.

You can go to Microsoft Security Essentials protect your computer from malware.

Click on the link below for more information on Microsoft Security Essentials.

http://www.Microsoft.com/security_essentials/

Please post back and let us know if it helped to solve your problem.

Kind regards

KarthiK TP

Tags: Windows

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