Vista SP1 Installation 936330 question

Hello

I bought a HP Desktop used with Vista Business on it. Vista SP1 (KB936330) shows (two) installed and cancelled in 'history of the Windows Update.  The last time I tried to install SP1 a message stating that "this will take a few hours and your PC may restart several times" appears.  As soon as I started the Setup he quit smoking.

I tried to solve the problem using the method described in the article, "Windows Vista SP1 (KB936330) issue", but it did not work.

At this point I don't know if Vista SP1 has been installed or not - because he says that both cancelled and installed - as mentioned.

Another point that may touch, is the PC has only either 7 on it.  I tried to update IE 9, but whenever an error message appears and I can't download it.

Any help will be greatly appreciated!

Terry

Hello
Thanks for posting your query to the Microsoft community. Sorry for the delay in responding. Before you install the Service Pack, I recommend you follow the steps in the section "before you begin" of this article and check if it

help.

You can also follow the suggestion of PA bear MS MVP of this thread and check.

Hope that the information provided has been helpful and let us know if you need assistance in the future. We're blad for help.

Tags: Windows

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