Vista SP1 Installation 936330 question
Hello
I bought a HP Desktop used with Vista Business on it. Vista SP1 (KB936330) shows (two) installed and cancelled in 'history of the Windows Update. The last time I tried to install SP1 a message stating that "this will take a few hours and your PC may restart several times" appears. As soon as I started the Setup he quit smoking.
I tried to solve the problem using the method described in the article, "Windows Vista SP1 (KB936330) issue", but it did not work.
At this point I don't know if Vista SP1 has been installed or not - because he says that both cancelled and installed - as mentioned.
Another point that may touch, is the PC has only either 7 on it. I tried to update IE 9, but whenever an error message appears and I can't download it.
Any help will be greatly appreciated!
Terry
Hello
Thanks for posting your query to the Microsoft community. Sorry for the delay in responding. Before you install the Service Pack, I recommend you follow the steps in the section "before you begin" of this article and check if it
help.
You can also follow the suggestion of PA bear MS MVP of this thread and check.
Hope that the information provided has been helpful and let us know if you need assistance in the future. We're blad for help.
Tags: Windows
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You can try these steps and see if it helps.
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When you reinstalled Windows, the free trial of Norton would have also been reinstalled (but not valid, of course). Do you have (1) uninstall the Norton free trial once again and then (2) download/run the Norton Removal Tool before you (3) reinstalled NOD32? [Yes/No]
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299
Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468
Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669
This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.
http://support.Microsoft.com/kb/947366
See you soon.
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This article explains how to troubleshoot problems when you install a service pack for Windows Vista or Windows Server 2008.
http://support.Microsoft.com/kb/947366
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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WGA tool:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 4GV68 - 6D8JB-G6MF9
The Windows Product Key hash: au + OBZ1y48sKA/bWkfKXiuCrOjY =
Windows product ID: 89578-OEM-7332157-00203
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {4FB3E0F1-66A1-48E4-BA62-F64ACFC3A9D9} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218 - 0019
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6002.16398Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: MicrosoftOGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{4FB3E0F1-66A1-48E4-BA62-F64ACFC3A9D9} 1.9.0027.0 6.0.6000.2.00010300.0.0.003 x 32 *-*-*-*-G6MF9 89578-OEM-7332157-00203 2 S-1-5-21-335326320-2845939293-1808016938 Sony Corporation ,VGN-N320E Phoenix Technologies LTD. R0100J4 20070208000000.000000 + 00037333507018400EE 0409 0409 Time(GMT-05:00) Standard is 0 3 Sony VAIO 100 100 Microsoft Office Enterprise 2007 12 77BD516F5488F71 XypuEuMiKvB TAPsKz2A3qXAOZQ plus 81599-952-9074341-65109 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6000.16509
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500203-02-1033-6000.0000-2132007
Installation ID: 264180676326898823910201277360002943874352506971276884
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial product key: G6MF9
License status: licensedWindows Activation Technologies-->
N/A--> HWID data
Current HWID of Hash: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ9KLapYPgGsbOpOSOQSLTSi2uDy9NpHzK/6mKxW9Eg =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
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APIC Sony VAIO
Sony VAIO FACP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
SLIC Sony VAIO
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SSDT Sony VAIOand corrupted files listed under the checksur file:
winsxs\manifests\x86_microsoft-Windows-IE-htmlrendering_31bf3856ad364e35_6.0.6000.20734_none_11ca02253e354324.manifest
winsxs\manifests\x86_microsoft-Windows-IE-htmlactivexcompat_31bf3856ad364e35_6.0.6001.18157_none_174061970feb9cab.manifest
winsxs\manifests\x86_df4d840f21b250489843c249fe019e34_31bf3856ad364e35_6.0.6000.16764_none_ff4e0235341a4b0e.manifest
winsxs\manifests\x86_6c9b25e201b0a4dd70332d28b2ae06a5_31bf3856ad364e35_6.0.6000.20937_none_cf1b865cc455fd51.manifestRepost: Chances are there to be a hidden partition restore (not to be confused with the system restore), you would use to do the clean install, Yes. Contact the manufacturer.
ONLY a clean installation will save this computer. If you need help, please start a new thread in this forum:http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads
PS: Give the owner (or its parents) these references:
Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspxMeasures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspxMeasures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspxAvoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Vista SP1 installation failed and now my system is unable to start.
I tried to install the Vista Service Pack 1 (SP1) and it stalled for hours with this line of text on the screen nflickering:
!! 0xc01a001d! 28461/88529 (\Registry\Machine\COMPONENTS\DerivedData...)
I have a Toshiba satellite laptop computer with Vista Home Premium 32-bit. I have tried everything you can imagine on these forums - including:
-Rename the configuration files of the prompt c.
-creation of a true recovery/repair disk (Toshiba only sent a system recovery disc, not a repair disk) and attempt to run the repair from here (nothing was fixed and instead restart, he went to a black screen)
-attempt to restore an earlier point but, as many others have remarked, the installation of SP1 apparently removes all set points, so it's been a bust
-a tried to run chkdsk f / but who gave me an error indicating that the volume has been used and did not work.NOTHING works! I can't boot my system, and frankly I'm furious that Microsoft has failed to solve this problem for 3 YEARS according to assignments in these and other forums. I've always been a devout person PC - a bit too elitist for me to Apple. But I am absolutely disgusted that I potentially have to do a complete reinstall, including downloading all my software again for all my other programs.
I am the Coordinator of health care for the County, I live in, have 3 kids to take care of and frankly, did not have the time to deal with this kind of setback. I worked on ALL this DAY, ruining the Superbowl Sunday, something that the people at Microsoft obviously don't care no difficulty. That tells you how much they care about customer support, I guess.
If anyone has found a viable solution to this problem that CREATED Microsoft with an update that was supposed to IMPROVE their Vista defective product, please, please, help! I wish I had never entered in this horrible computer vacuum! Only, I tried to download this update because I received an email from Microsoft that offers a download of Windows 2010 beta to try, and everyone spoke of so many Windows 2007 (unlike Vista) I thought I would give it a try - only to find out that I had to have SP1 to install 2010. I feel I'm in a Kafka story.
Thank you.
Windows Update Forum:
It comes with Vista, upgrade install and activate Forum.
You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:
http://social.answers.Microsoft.com/forums/en-us/vistawu/threads
When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.
In this way, you will receive the best help.
See you soon.
Mick Murphy - Microsoft partner
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The Vista SP1 installation problems. 0xc0190036 error code
When I try to install SP1 for Vista, I have a code for loop (0xc0190035) restart in GADGET. XML file. I also cannot install security update for Windows Vista - KB938123, which is an update to the gadgets in the sidebar. He get an error code of 8007643. I did all THE procedures in help to include reinstall .NET. I totally uninstalled all the gadgets of my computer in case there's a wrong code or something else in there. I have VISTA Home Premium build 6. It is an OEM copy. I installed KB947821 checks if SP1 is ready to enter into the computer and all right because it will without asking for updates. Can someone help me?
Jim Tinsley,
Here are some steps to start with. First to perform a clean boot on your system. Then, run the following:
Disk error checking
System File CheckerThen Download SP1 and try to install it manually.
Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
I've had this problem for awhile now and it seems to be no details on how to stop the resulting error code.
The update of the serivce pack seems almost half installed the first time that I have tried (and the first time she didn't). Whenever I try once again today, the process bar is automatically up to halfway and then it goes all the way to the breast are contiguous 5 minutes and gives this error code.
This update seems important. I can download all other updates without problem and downloaded system preparation tool already and tried to install the update by downloading it manually - the same problem occure.
Can anyone help please?
I tried the above and the error persists. Is there another way?
The only other 2 methods would be:
(1) try to run the System File Checker and see if it can replace or repair which is not present. Read the section ofthe System File Checker utility
(2) do a upgrade on the spot , aka Repair the Installation, if you have the Vista installation DVD: How to perform a repair for Vista Installation
In addition, Microsoft has extended its offers free support for those who are just trying to install Vista SP1 :
Free unlimited installation and compatibility support is available for Windows Vista, but only for the Service Pack 1 (SP1). This support for SP1 is valid until August 30, 2010. Availability of support chat or messaging differs depending on your location. For customers resident in America North or Canada, chat and e-mail support is available.
Some questions may require more Advanced support for which there is a charge.
Please click on the first link to receive free assistance of MS before August 30 .
MowGreen Services update - consumer safety
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Original title: I have installed Windows Vista SP1. I accept the conditions and the installation ends... but there is no SP1 is installed. I tried a few times, but the same story.
I have installed Windows Vista SP1. I accept the conditions and the installation ends... but there is no SP1 is installed. I tried a few times, but the same story. I'm I did somenthing evil?
Hello
Thanks for posting in the Microsoft Community.
If I understand correctly that you have problems with the installation of Windows Vista Service Pack 1.
Please answer these questions:
It shows in system properties?
To open system properties:
(a) click Start, right click on computer
(b) click on properties
(c) see if it shows Windows Vista with service pack 1 on windows edition.
Hope the helps of information. We know if you need help. We will be happy to help you.
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freezesistalling on a new os installed hd ok sp1 vista freezes causingimproper install
When install win vista family premium 32 with sp1 with any victory at time on a new os hd level is instlled ok but when sp1 installs it freezes causing no adequate facilities
Hello
This article explains how to troubleshoot problems when you install a service pack for Windows Vista or Windows Server 2008.
http://support.Microsoft.com/kb/947366
Use this forum link for all questions related to Windows Vista SP1, Windows Vista SP2 and Windows Server 2008 SP2 below.
http://social.technet.Microsoft.com/forums/en/itprovistasp/threads
or repost in the Windows Update forum link below
http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all
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I do windows update continues to install vista sp1 936330 kb why?
I did a reinstall to factory setings restoration and everything seemed to go straight so I started to reinstall updates more went well, but vista sp1 maintains wanting to install windows Update when I install the update, it seems to move, but maintains have offered as a update how can I solve this
Hi Lonnie,
Thanks for asking this question to Microsoft Community.
You can go through the steps from the link and check if it helps.
Follow the steps under Windows 7.
Hope this helps and let us know if you need more assistance. We will be happy to help you.
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