Vista upgrade license - lost a tale of woe

I have such a history of sobbing, but all this is TRUE...

In January 2008, I bought an upgrade Windows Vista Edition full for my Windows XP Media Center Edition (MCE) PC. I did it through Windows Marketplace and the so-called "Digital Locker". I had already run Vista upgrade Adviser and found that my computer was quite ready for the new OS. I downloaded the whole package on my HDD immediately that night. In addition, I bought an extension so that the software would be 'safe' to download even more time.

I soon realized, however, that he was going to take a lot of work to perform the upgrade, including among other things, the old backup data, backup email and custom directories forms hidden from Outlook, etc. So I turned off for awhile...

Then my wife and I made the decision that I needed to leave the family, move out of the country for several months and try to take off a business project. This meant that I had a LOT to do before I leave and made me to further delay my upgrade. You get the picture...

All this leads to what is obvious - never, I installed upgrading, even if I paid a lot of money for this. And the installation files sitting on my computer (not used) at home for the duration, about 13 months.

Then, Microsoft had some kind of unusual idea. They decided to close Windows Marketplace and build a new store from Microsoft. But where it's really me and my purchase?

They said they sent a few emails warning that would close the Digital Locker service, but due to my absence, the birth of a little boy and other circumstances, I was NOT checking the old e-mail address they had on file for me. At the time when I wanted (and time) to install the OS for now, I discovered that the site had been completely closed. I've taken around to see what I could do about it, but still had so many things I did not as the highest priority, feeling frustrated and overwhelmed by the work it would take to try to get new (time IS money).

Now, I have a new network of SBS 2008, and I find that my XP MCE machine I brought from home (and acted for the last months as the peer-to-peer server) cannot join the domain. In fact, I discovered that it CAN, it just made during installation, OR you can use a so-called Hero Hack to get the registry suggests that it is possible.

But I really don't want to join the SBS my old MCE machine; I want expensive want what I paid for my Vista Ultimate (who wouldn't?)!

I've now spent hours and hours (8 and counting) Microsoft - on the phone, by e-mail. different departments - and have developed exactly zero. A manager at the Microsoft Store said hotline, after researching the issue, they have determined that there is no record kept of the old Windows Marketplace 'experience' and therefore no way to look to the top of my purchase. Myself, I can hardly believe that some recipes and information they generated through this site Web was everything simply "lost" or discarded.

Here's what I would like to everyone on this forum interested in helping some poor soul:

I'll post my e-mail address below. Please no spamming, but if you have a product key Vista Ultimate old that you no longer use and would like to donate, feel free to send it to me. I would be sincerely grateful humbly.
If any of you have contact with Microsoft Corporation, please do not hesitate to tell them about my fate and run to the top of the stem. I am confident that someone was able to know what happened to me, they might like to see a happy customer and help me resolve this issue. Note that I am a MCSE (but only on NT4) and spent my life buy legal copiesunder license from everything I have ever installed (including all products of Microsoft, of course). I used to work for WordPerfect Corp., hold myself, my family and my business at a high level. Of course, that contain versions of test, but still...

I am so disappointed with Windows Marketplace and Digital Locker service. I have paid for the extension of additional downloads. And the thing is, their approach was to never send anything with the details of the purchase,including the product key!

The following is an exact quote from the email they sent me (I still have the original I found in my Outlook files):

"You have successfully created an account for the service digital locker at Windows Marketplace." Now you can use the digital locker to download and install the software, recover the licenses,... .and look after your purchase information. »

"The assistant service digital locker keeps all the license information on your PC to facilitate access. You have more to search your computer or e-mail messages to retrieve this information in one convenient place. [translation] Digital locker service also records billing information for quick and easy extraction on your next purchase. »

I received this email on 14 January 2008, at 23:13. A minute later at 23:14, I received the following email:

"Thank you for using the service digital locker at Windows Marketplace."

"This email confirms that you have purchased successfully:

"Microsoft® Windows Vista Ultimate UPGRADE".
Quantity: 1
Dealer: Microsoft

"You can now access your license or licenses that have been delivered to your service digital locker."

And that's all. No price is mentioned; No product key leaked; It was all through the Digital Locker service.

So there you have it. If you want or can help me, I would be ever so much obliged. Hereby, I PROMISE you that I won't ever crazy enough to wait two years before trying to install something that I bought online, even if it was a task as big as the installation of an operating system! I will gladly accept any form of punishment imposed, with the only exception being to lose the Vista Ultimate license and the hard-earned served to pay for this product (we are a bit poor, butstill I never pirate software). Don't forget, the installation files have been sitting on my hard drive since that night of January.

Sincerely,

Noel Stanford Oveson
E-mail address is removed from the privacy *.
CNE, MCSE, DESTROYED
currently in Berlin, Germany
Old directory Novell architect/Consultant

MS does not keep the modules or any link to keys

The market square, now Digital River, is distinct from Ms.

When you purchase online via download, there is an option to pay extra for any cd. Its the responsibility of the users to keep external copies of any download or any key.

If you have proof of purchase, IE the bank /cc reception then http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

Tags: Windows

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http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=2

Answers by topic

Can a "uninstalled" Vista Upgrade be installed on another machine?

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To activate manually, go to start, search, and type in slui 4 enter. Enter your country and press Next. You will be on a screen with a phone number and a bunch of codes below. Dial the number and browse automatic guests until you get to a human being. Have your handy product code because it will be asked. Explain the situation, but it's the same PC and only installed on this PC. They should give you a code to enter on this screen to activate Vista.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Can I use a disk Windows 7 Home full version and just use the key to version upgrade license?

Original title: the reconstruction of my PC - Windows 7 issue.

I will be rebuilding my PC which has Windows 7 Home 64 bit installed. I did the upgrade from Vista to Windows 7 with a family 3-pack. Can I use a disk Windows 7 Home full version and just use the key to version upgrade license? Seems a little ridiculous that I have to install another OS and do the upgrade. I searched the forums and could not easily find an answer to this question. Help, please. Thank you!

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J W Stuart: http://www.pagestart.com

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I have a dell computer shipped with XP. A few years ago, I upgraded to win7 by buying a license to upgrade through the microsoft store.

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When you reach the desktop, click Start, right-click on computer

Click on properties

Scroll down to the Windows Activation

Click the link x days before activation.

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Provide the installation generated when ID requested by the call agent

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http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

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I have myself to build a PC from scratch and Vista (64-bit), as the operating system (retail disk which I still have somewhere).

When in College, I had the opportunity to upgrade to Windows 7 (64 bit) for a reduced price, and of course, I jumped at the chance. I went to the website of Microsoft store, provided my details University, downloaded the upgrade software and did the transfer. Awesome!

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Understand that you must first install Vista and activate it before you can install the Windows 7 upgrade - it is the way in which Ms. designed to operate. You will probably get a message to call MS when you are trying to activate, but you should be able to do after you jump through the right hoops.

Good luck.

Satellite Pro U400-12U - Vista upgrade to Windows 7 will work with Win XP

I got my Vista upgrade to windows 7 a few weeks ago.

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Re: Vista upgrade on Equium A100-147

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Hi Ken

To be clear: Vista upgrade shouldn't be problematic. You must obtain Microsoft Vista DVD facilities and make the clean OS install. All necessary drivers, tools and utilities that you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > support & downloads.

To be honest I have to say that Alan is right about the upgrade and I agree with everything he writes. In the end I have to say: the decision is yours only.

If you need more assistance please post again.
Good luck!

Qosmio G20-102 (PQG20): Vista Upgrade Advisor says I need updated drivers

My Windows Vista Upgrade Advisor says I need a few following things,

-These issues of device for Windows Vista-
See the following table for the device problems you should be directed to ensure that they work properly with Windows Vista

> ACPI Bluetooth Toshiba

-Cannot find information about these-(même si elle dit que ces dispositifs peuvent être mis à jour après la mise à niveau vers Vista, je ne veux pas risquer quoi que ce soit.) devices

> TOSHIBA RAID virtual device

> Compatible TOSHIBA ACPI value-added device to use general and logical

> Bluetooth RFCOMM

> Texas Instruments PCIxx21 Integrated FlashMedia Controller

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See the following table for the program issues that you should address to make sure that they work properly with Windows Vista.

> (Not very important, the rest are tho) sonic DLA

> Alps Pointing - device Driver (is it not the touchpad?)

> TOSHIBA utilities

> Microsoft Interactive training (Don; t know what it is...)

Thank you in advance for your help, I tried to search the Download Center of Tishiba for some updates, but none of them are very recent.

You are right. Section Toshiba download drivers are not yet available. Unfortunately, no one knows how long it takes for them, but if your device is delivered as Vista capable laptop computer will be certainly supported for Windows Vista.

Vista upgrade order doesn't look right

Hello!

The instructions in the PDF file on the site of Toshiba Vista Upgrade (http://uk.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=UK&ID=2006-10-Vista-Express-Upgrade-UK) do not seem to be correct. I bought a Portege M400 on November 2, so after the beginning of the upgrade program. I also have a Vista capable logo on the laptop and the model number is listed in the eligibility list Vista and therefore suitable for an upgrade.

But the problem starts when I go on the site, which is listed in the upgrade instruction (it just said go to http://upgradeweb.moduslink.com/Vista/ and follow the instructions).

OK, so let's go:
(A) I'm going to http://upgradeweb.moduslink.com/Vista/
(B) to make sure that everything is set up for English and the United Kingdom.
(C) It asks me if I have a form of redemption Upgrade - which I did not - so I chose the 'no' (as far as I know, these forms are primarily for commercial versions eligible for an upgrade).
(D) I click on Vista
(E) an information page arrive, I click Next
(F) now it asks me to choose the dealer - what is weird because there are only a few manufacturers of Lenovo (Toshiba is not). So I click the button 'my computer dealer is not listed.
(G) a message appears: "If your computer dealer is not listed, your OEM can have a direct offer for products upgrade of Windows Vista. Contact your OEM directly for more details. »

That's all. What should I do now? OEM is Toshiba, Toshiba is not listed as the dealer (and in fact, he asks the dealer not the manufacturer) and according to the instructions on the Toshiba Vista Upgrade page, I just have to follow the instructions on moduslink.com - which ends with the result that I must ask my OEM (Toshiba) for an upgrade. So it's kind of a circle - Toshiba sends me to moduslink and moduslink back to Toshiba.

And by the way, Toshiba lists only in the instructions to upgrade the need to have a reception which is located in the upgrade period, the document does not ask for something else - and I doubt I'm missing something.

So what I do and how can I order my upgrade to Vista?

Thank you!

Alex

Hi guys

Have you checked if your laptops are available for an upgrade?
According to the Toshiba page not all laptops are ready for the release of Vista.
I visited the page recommended by lumix2day and found the link in the box:
Find out what Toshiba laptops are eligible for the Express Upgrade to
Windows Vista.

Vista upgrade license - lost a tale of woe

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