VMware stuck Horizon and a long boot

After a weekly update, the virtual machine in VMware View Horizon shows the status of 'Start-up' and won't allow no one to start on the machine, unless I have manually reset their machine. He has recently started to happen, there is no error message, it hangs just at the start. At other times, vm may take 10 minutes or more a long time to start. What would cause these issues? It is a 64-bit Windows 7 computer and no changes have been made.

Update on the testing and very long webex with VMware - it turns out that the NTP setting on an esx host did not work - don't know how we missed. Once started, the time ends up synchronized (he was out of 10 min.). I am current test to check, but confident that the problem is resolved.

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