Wacom driver conflict

Similar Questions

• Why do I get a message "driver conflict detected" after you have installed the latest driver.

  I got the impression ink levels display problems.  So, I decided to run the latest software to print and Scan doctor.  Of course, diagnostic tests detected a driver problem and displays a message "Driver conflict detected.  So, following the instructions, the driver has been uninstalled and new software has been installed by using the latest version of the driver full and another software installation.  After this has been done, diagnostic tests was performed again, guess what, same message.  The next timeI just installed the driver installation package.  The diagnosis was made again.  Guess what, same error.  Well, after a few hours trying to find another driver for a 64-bit computer to Windows 7 and looking for an uninstall program different, I gave up.  Oh, the other problem is repeated 'offline' messages on my wife, WIFI connection to the printer. No problem has been fixed.   Does anyone have a solution?

  Thank you-

  That solved the problem for the USB connected computer. The wireless computer works correctly.

  Thank you very much for the help.

• Recurrent BSODS even after the repair facility. Hardware failure? Driver conflict? Help, please!

  I was troubleshooting my BSOD for about a week and I need help.

  Here's where I am. I cleaned the chassis and reinstall all components. Then I ran memtest for 8 passes without error. Then I got Majorgeeks through my dieting rigorous anti-malware. And there is no malware on the computer.  I could not find any obvious driver conflict. So I ran SFC/scannow and it found some errors, he couldn't fix. So I finally did a repair installation to see if file system cleaning would eliminate blue screens.

  I always get a BSOD.

  Which leaves me with what? A bad GPU? Unknown driver conflict? Bad motherboard?

  Here comes bluescreenview log for you to look over. If someone could help me please clarify, I'd appreciate it really any help I can get.

  Thank you.

  ==================================================
  Dump file: 073014-27892 - 01.dmp
  Crash time: 30/07/2014-15:26:46
  Bug Check String: IRQL_NOT_LESS_OR_EQUAL
  Bug check code: 0x0000000a
  Parameter 1: 00000000'00000088
  Parameter 2: 00000000'00000002
  Parameter 3: 00000000'00000001
  Parameter 4: fffff800'03656666
  Caused by the pilot: NDProxy.SYS
  Caused by the address: NDProxy.SYS + c8856a
  File description: NDIS Proxy
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.17514 (win7sp1_rtm.101119 - 1850)
  CPU: x 64
  Plant address: ntoskrnl.exe + 75bc0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\073014-27892-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 286 280
  Dump of file time: 30/07/2014-15:27:42
  ==================================================

  ==================================================
  Dump file: 073014-27892 - 01.dmp
  Crash time: 30/07/2014-15:26:46
  Bug Check String: IRQL_NOT_LESS_OR_EQUAL
  Bug check code: 0x0000000a
  Parameter 1: 00000000'00000088
  Parameter 2: 00000000'00000002
  Parameter 3: 00000000'00000001
  Parameter 4: fffff800'03656666
  Caused by the pilot: NDProxy.SYS
  Caused by the address: NDProxy.SYS + c8856a
  File description: NDIS Proxy
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.17514 (win7sp1_rtm.101119 - 1850)
  CPU: x 64
  Plant address: ntoskrnl.exe + 75bc0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\073014-27892-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 286 280
  Dump of file time: 30/07/2014-15:27:42
  ==================================================

  ==================================================
  Dump file: 080114 43243 - 01.dmp
  Crash time: 08/01/2014 12 h 22:50
  Bug Check String: IRQL_NOT_LESS_OR_EQUAL
  Bug check code: 0x0000000a
  Parameter 1: 00000000'00000088
  Parameter 2: 00000000'00000002
  Parameter 3: 00000000'00000001
  Parameter 4: fffff800'036 has 3666
  Caused by the driver: vga.sys
  Caused by the address: vga.sys + 2a7f56a
  Description of the file: VGA/Super VGA video driver
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7600.16385 (win7_rtm.090713 - 1255)
  CPU: x 64
  Plant address: ntoskrnl.exe + 75bc0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\080114-43243-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 285 832
  Dump of file time: 01/08/2014-12:24:17 AM
  ==================================================

  ==================================================
  Dump file: 080114-29359 - 01.dmp
  Crash time: 01/08/2014-16:14:11
  Bug Check String: IRQL_NOT_LESS_OR_EQUAL
  Bug check code: 0x0000000a
  Parameter 1: 00000000'00000088
  Parameter 2: 00000000'00000002
  Parameter 3: 00000000'00000001
  Parameter 4: fffff800'03663666
  Caused by the driver: USBPORT. SYS
  Caused by the address: USBPORT. SYS + 1156 has
  File description: driver Port USB 1.1 & 2.0
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7600.16385 (win7_rtm.090713 - 1255)
  CPU: x 64
  Plant address: ntoskrnl.exe + 75bc0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\080114-29359-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 286 344
  Dump of file time: 01/08/2014-16:15:09
  ==================================================

  ==================================================
  Dump file: 080414-142319 - 01.dmp
  Crash time: 08/04/2014-21:24:14
  Bug Check String: IRQL_NOT_LESS_OR_EQUAL
  Bug check code: 0x0000000a
  Parameter 1: 00000000'00000088
  Parameter 2: 00000000'00000002
  Parameter 3: 00000000'00000001
  Parameter 4: fffff800'03662666
  Caused by the driver: ntoskrnl.exe
  Caused by the address: ntoskrnl.exe + 75bc0
  File description: NT kernel & system
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.18409 (win7sp1_gdr.140303 - 2144)
  CPU: x 64
  Plant address: ntoskrnl.exe + 75bc0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\080414-142319-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 286 544
  Dump of file time: 04/08/2014-21:25:25
  ==================================================

  Thank you!

  IRQL_NOT_LESS_OR_EQUAL (a)

  This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.

  This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high. The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.

  Bugcheck A, {88, 2, 1, fffff80003662666}

  0: kd > k
  Call child-SP RetAddr site
  fffff800'00b9c038 fffff800'03681169 nt! KeBugCheckEx
  fffff800 '00b9c040 fffff800' 0367fde0 nt! KiBugCheckDispatch + 0 x 69
  fffff800'00b9c180 fffff800'03662666 nt! KiPageFault + 0 x 260
  fffff800 '00b9c310 fffff800' 03685df3 nt! KeInsertQueueApc + 0x42
  fffff800 '00b9c370 fffff880' 04a96f16 nt! IopfCompleteRequest + 0xb63
  fffff800 '00b9c460 fffff880' 04a64fb7 usbhub! UsbhPdoInternalDeviceControl + 0x4fe
  fffff800 '00b9c4b0 fffff880' 014da2b0 usbhub! UsbhGenDispatch + 0 x 57
  fffff800 '00b9c4e0 00000000' 001eed06 ffusb2audio + 0x52b0
  fffff800 '00b9c4e8 fffff880' 016884ba 0x1eed06
  fffff800 '00b9c4f0 fffff800' 0368c85c tcpip! TcpPeriodicTimeoutHandler + 0 x 714
  fffff800 '00b9c570 fffff800' 0368c6f6 nt! KiProcessTimerDpcTable + 0x6c
  fffff800 '00b9c5e0 fffff800' 0368c5de nt! KiProcessExpiredTimerList + 0xc6
  fffff800 '00b9cc30 fffff800' 0368c3c7 nt! KiTimerExpiration + 0x1be
  fffff800 '00b9ccd0 fffff800' 036798ca nt! KiRetireDpcList + 0 x 277
  fffff800'00b9cd80 00000000 00000000' nt! KiIdleLoop + 0x5a

  ffusb2audio.sys (driver of USB 2.0 audio Focusrite) refers to an invalid memory (0000000000000088).

  0: kd > lmvm ffusb2audio
  start end module name
  "fffff880 ' 014 d 5000 fffff880 ' 014e7000 ffusb2audio T (no symbol)
  Loaded symbol image file: ffusb2audio.sys
  Image path: ffusb2audio.sys
  Image name: ffusb2audio.sys
  Timestamp: Wed Oct 13 11:40:18 2011

  Very old driver, I recommend just completely uninstall the software and remove the device (if any).

  Kind regards

  Patrick

• Argh! For Vista SP1 driver conflicts

  I posted this in response to another thread, but did not get a response, so I thought I would start a new threat about this...

  Like many people, I have not been able to get Vista SP1 will appear on Windows Update.  I know that I can just install the stand-alone version, but there has been a lot of problems that are associated, and I just assumed that if he appeared on WU that I could avoid the driver conflicts.  Well, I feel like a fool to have to ask this question, but I can't understand how to install the NVIDIA 140 M update driver from Lenovo that supports SP1.

  I've already updated the fingerprint reader driver, so I guess it's the NVIDIA driver that prevents the display on WU SP1.  However, the instructions to install the driver say extract the files and run setup.exe... duh, no head... but when I download the driver I do not get a zip file, I get 7kd543ww.exe and 7kd543.exe.part on my desktop and when I click the .exe I get an error saying it is not a valid Win32 application. I feel extremely basic request this, but what the hell I am doing wrong?

  T61 running with 32-bit Vista Home Premium

  Thank you! and sorry if the questions about SP1 have been exhausted.

  meh3884 wrote:

  I posted this in response to another thread, but did not get a response, so I thought I would start a new threat

  Please, I beg you! Don't threaten us . Haha, kidding aside. First of all, you have a .exe and a .exepart when you download the file so if for some reason any interruption occurs, your browser can read the partexe and say "hey!" I've done it before"and pick up where it left off. So I think leave download before being realized and tried to open it.

  And this isn't the driver nvidia stop SP1 to appear, this is a weird bug that still continues to be. What you have to do is open Windows Update, go to microsoft and START downloading the standalone version, while its download that SP1 will appear in windows update. Cancel the stand-alone download and start it in winupdate.

  Dan

• Help! USB6008 card driver conflict?

  I don't use usb6008 more than a year with DAQmx 9.1.7 no problem.

  P0.0 output (Hi or Lo) served as the external switch.

  Months ago, I bought the new usb6008 (it came with DAQmx 9.5.1).

  I tried to use new usb6008 with the system (which has DAQmx 9.1.7) and

  I found that the P0.0 port does not change its State. He Hi kept all the time.

  Then I tested the new 6008 with measurement and Automation Explorer - digital output

  selection section all the exits then P0.0 changed to hi lo, and this has worked, changed to Lo!

  It's my mystery: why newly purchased USB does not work with the system.

  who has DAQmx 9.1.7? I just swapped the USB6006, all the others are the same!

  What is the conflict of Driver? It's confusing... Any idea or suggestion?

  Thank you.

  Does the program in your system hard-code the name of the device (by default, 'Dev1'), perhaps?

  Devices are automatically named according to the order that the pilot sees assuming that the default values and have no other aircraft OR, your first USB-6008 would be 'Dev1' and your second USB-6008 "Dev2.

  Try to use MAX to rename your new USB-6008 "Dev1", or whatever your old USB-6008 had been called. (You will need to delete or rename the old USB-6008 MAX.)

• Printer driver conflict

  I have a HP Deskjet 3050 a J611 (I think J611g) printer.  I can't find the original installation disc so I downloaded the driver from the HP website.  After I installed the driver and use it wireless, it works fine.  However, when I turn on the computer, then next turn I can print is no longer.  I then run HP print and scan doctor where he says that it has detected a conflict 'pilot' and recommend to uninstall and reinstall the driver of what I do.  Everything then works fine until I turned the computer off and turn it back on, and then the process repeats.  I would appreciate any feedback on how to solve this problem.  I use Windows 7.

  Thank you

  Yes and it's the issue of not finding a print management comes in. Thank you!!!

• Receiver ene cir driver conflict

  Original title: ene cir receiver

  I have,

  I have hp Pavilion dv6 notebook pc 2138ca and I've upgraded to windows 7 ultimate 64 bit sp1. After an upgrade, I have a message to the center of the action as install your infrared receiver, a driver for your infrared receiver is available online.

  When I try to download and install from the site intel, it says cannot complete the driver installation wizard.  errors were encountered while installind the driver software for your devices, check the status column for details

  name: broadcom (bcm 43xx) net (22/03/2010 5.60.350.6)

  status: installation failed

  I installed the ene cir hp driver is ene verion 2.7.4.0 07/07/2009

  device type: human interface devices

  Manufacturer: ene

  Location: on (r) intel hm55 express chipset lpc interface controller b 3, 09

  The conflicting devices list:

  range of input/output 0380-038F used by:

  motherboard resources

  Hardware ID are as follows:

  ACPI\ENE0100

  * ENE0100

  Please tell me what can I do?

  Thanks in advance

  Hi Ali,

  I imagine the inconvenience that you have experienced, but don't worry, we are here to help solve the problem and guide you in the right direction.

  You can go through the steps in the article and check if it helps. You can also run the tool and troubleshooting hardware devices and check if it helps.

  Hope this helps and let us know if you need more assistance. We will be happy to help you.

• Lack of driver / conflicting results - A636 Photo Printer Windows 7 64 bit

  Just bought a new computer with windows 7 64 bit home edition and have a problem installing my A636 photo printer.  When the software loaded on the printer to my computer downloads and I run autorun (or setup) the first window that appears directs me in line for a print driver.  But when I go to the Web site, the message is only for Windows 7 64 bit I don't need another driver.  If I download, I get an error about running to say that this program is not for Windows 7 but for Vista.

  I tried several programs test to see if I have no conflicts with the firewall or antivirus, etc and have tried to completely disable my anti-virus and firewall hoping that would be the question.

  So, how can I get the printer install so I can print my photos.

  Thank you!

  Found the solution.  You have printers and devices window opens when you connect the printer.  It sets up immediately.  Don't know why, but it does not work

• PSE8 / Wacom tablet conflict

  Well, I'm having a problem with PSE8. I guess it's in conflict with my Wacom tablet based on the papers of the accident.

  What's happening:

  No matter how I try to open the editor to PSE8 part (since a shortcut on the desktop, in the menu "Welcome", the folder programs, administrator, etc.), it crashes at startup. Every once in a while it works completely perfectly, but others (and most often) that I open it, everything seems to load fine, but after all the keys and the whole user interface loading, it instantly appears saying that "editor of Photoshop Elements 8 has stopped working".

  My Info to the computer:

  Model: Compaq Presario CQ62-219WM Notebook PC

  OS: Windows 7 SP1

  Processor: Intel (r) Celeron (r) CPU 900 2.20 GHz 2.19 GHz

  RAM: 4.00 GB

  System type: 64-bit

  Crash information:

  Name of the failing application: PhotoshopElementsEditor.exe, version: 8.0.0.0, time stamp: 0x4ace4336

  The failed module name: WinTab32.dll_unloaded, version: 0.0.0.0, time stamp: 0x4e694df7

  Exception code: 0xc0000005

  Offset: 0x6e3ec1b8

  ID of the process failing: 0x4d8

  Start time of application vulnerabilities: 0x01cd474143cea79e

  The failing application path: C:\Photoshop elements 8.0\PhotoshopElementsEditor.exe

  Path of the failing module: WinTab32.dll

  Report ID: a6271800-b334-11e1-8d31-c80aa9b58d9f

  The above noted are what make me think it's something to do with my tablet.

  My Tablet:

  Model: Wacom Bamboo capture CTH - 470

  
  * Note:

  Photoshop Elements 8 came with my tablet, so I don't think there should be a reason that there is a serious conflict, although I think that I might as well ask where there are more people capable technology than me.

  If any other information is needed on my computer, accidents, etc., please let me know. As well as all the possible solutions. (Also uninstall and reinstall, as I already did as well with the Tablet and photoshop)

  You did well to post the error log, and you're absolutely right, it's a problem with the Wacom tablet.

  Download and install the latest drivers for your tablet (excerpt of the Web of Wacom site).  Then restart.  The drivers supplied with physical products are often more up-to-date.

  Ken

• Dell Studio 1558 laptop Device Driver conflict

  Dell Studio 1558
  Chipset: Intel HM55
  Graphics card: ATI Mobility Raedon HD 5470
  Bluetooth: Module Dell Wireless 365 Bluetooth (Broadcom)

  I bought Win 8 Pro yesterday.
  After installing (not upgrading to Windows 7)
  some device drivers are not compatible.

  Unknown device 1
  Hardware ID

  PCI VEN_1180 & DEV_E230 & SUBSYS_04131028 & REV_01
  PCI VEN_1180 & DEV_E230 & SUBSYS_04131028
  PCI VEN_1180 & DEV_E230 & CC_088000
  PCI VEN_1180 & DEV_E230 & CC_0880
  
  Unknown device 2
  Hardware ID

  PCI VEN_1180 & DEV_E852 & SUBSYS_04131028 & REV_01

  PCI VEN_1180 & DEV_E852 & SUBSYS_04131028

  PCI VEN_1180 & DEV_E852 & CC_088000

  PCI VEN_1180 & DEV_E852 & CC_0880

  I already bought Win 8 pro.
  BTW, the problem is resolved.
  Thanks anyway.

• Driver problem of Wacom in PS CC on OSX 10.9 Mavericks

  Hello everyone.

  With the help of Wacom Bamboo CTL-460 on my iMac and have noticed the strange behavior of the CC of Photoshop (and CS6) since the first beta version of os x 10.9 Mavericks. After some actions with brushes, colors, displacement of the layers and zoom in and out, my PS gets stuck. It shows the Brush tool, which can move, but I can't do anything until I have switch to another application and then get back to PS. shortcuts don't mash either. There are a few messages on the forums Adobe on PS shortcuts doesn't work does not correctly on 10.9. I thought it would be a bug in the OS with its brand new in the memory of treatment, by correlating with engine PS somehow, until I plugged my mouse... everything works great with it! This verified on iMac and MacBook Pro: all the same on both machines.

  This Wacom driver is no doubt the origin of the problem.

  The last update of the driver does not resolve.

  Someone this experience?

  The thing is Mavericks is still a beta version, so expect bugs, and I'm sure you do. Have you submitted to Apple on this report since it's their OS beta which is most likely the origin of the conflict? A bug to Adobe report wouldn't hurt either for a search and work this out before Mavericks goes public.

• My MBP in trouble after installing the Wacom Intuos driver.

  My MBP takes almost 5 minutes to start after installing the Wacom Intuos driver, I remove and reinstall but no change!

  and it seems that the machine was very unstable and very slow, sometimes the beach ball appears and no response for a few minutes and works again!

  I try to contact Wacom support in Hong KONG but still no body to answer my call...

  Can be resolved by upgrading to IE captain? Thank you very much!!!

  Wacom driver: 6.3.15 - 1

  News by cheque to be:

  EtreCheck version: 2.6.6 (226):

  MacBook Pro (13 inch, late 2011)

  MacBook Pro - model: MacBookPro8, 1

  1 2.4 GHz Intel Core i5 processor: 2 strands

  4 GB of RAM expandable

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 87 - SN = W01457N9TD3BA

  Intel HD Graphics 3000 - VRAM: 384 MB

  Color LCD 1280 x 800

  OS X Mavericks 10.9.5 (13F1507) - since the starting time: 4 hours

  Disc information:

  HGST HTS721010A9E630 disk0: (1 TB) (rotation)

  EFI (disk0s1) : 210 MB

  1 t MBP (disk0s2) /: 999,35 go-go (590,22 free)

  HD (disk0s3) [recovery] recovery: 650 MB

  MATSHITADVD-R UJ - 8À8)

  Configuration files: (Does that mean?)

  / etc/hosts - Count: 57

  Startup items: (Does that mean?)

  PenTabletDriver: Path: / Library/StartupItems/PenTabletDriver

  Startup items are obsolete in OS X Yosemite

  Launch system officers: (Does that mean?)

  [loading] com.apple.RemoteDesktop.plist -invalid signature!

  [loading] com.apple.screensharing.MessagesAgent.plist -invalid signature!

  Top of page process CPU: (Does that mean?)

  55% mdworker (3)

  4% kernel_task

  4% WindowServer

  2% fontd

  2% hidd

  MacBook Pro, OS X Mavericks (10.9.5)

  Speed up boot times-

  Start time - speed (2)

  Start time - speed (3)

  file/etc/hosts - fixing a pirate

  You might also consider adding more RAM. 2 places I've seen recommended more to buy reliable RAM are below. I have bought RAM several times to other World Computing and have always been very satisfied with the product and the service. They have instructions online on how to replace the RAM. OWC has also tested the RAM above what Apple says, it is the maximum. Now, I have 6 GB installed on an iMac 2008 so-called beginning limited to 4 GB and noticed an improvement.

  Crucial

  Other World Computing

• Conflict driver VISA

  I have a driver conflict VISA with Logic Analyzer Agilents 'ALA COM' set of drivers and LabVIEW, possibly MAX and not LabVIEW himself.

  When I install the drivers ALA COM (version 03.82.0002) I am more able to communicate through VISA at any instrumentation. I'm using LabVIEW 8.6, but I also tried with version 8.5.1, then 8.6.1. If I uninstall the drivers of Agilent I am able to communication via VISA again.

  Agilent representative said that he did not see the same problem with the version of LabVIEW 8.5, so I think that this may be linked to the MAX. Currently, I'm trying to understand if it uses another version of MAX, my next step will be trying to uninstall my version of MAX and install this version.

  In the meantime there at - it someone who has dealt with what may have more useful advice?

  I have improved the whole 488.2 driver; It came with MAX 4.6 that solved the conflict.

• OfficeJet 6700 Premium: Conflict of driver HP Officejet 6700 Premium

  I've had the printer for a few years, working first on a laptop different HP who has since died.

  After receiving the new computer (HP Envy 15) I installed the printer software using the supplied floppy. For about 3-4 months, I had no problems, but from November my printer wouldn't work so I uninstalled the software and reinstalled by using the online media kit.

  This was the beginning of my problems. Since then, every week 1-2 the printer just doesn't work. When executing doctor Scan it shows that I have a driver conflict. I used doctor Scan to uninstall and reinstall the software and everything is fine for a week or two, and then it stops working and I get the "driver conflict" error again.

  I tried to uninstall manually and reinstall using my provided printer disc but that did nothing different than doing online and through doctor scan.

  Help, please!

  I don't want to keep to uninstall and reinstall every week or two!

  Thank you

  Wally

  Hi @WallDiver and welcome to the Forums of HP!

  I see that you have problems of driver issues.  I would like to help!

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Deskjet F4480 conflict printer driver

  Printer HP Deskjet F4480, Windows 7, driver conflict error

  When I could not print, I ran the HP diagnostic tool, who met a driver conflict.  I followed his instructions and uninstalled the current driver and reinstalled the latest driver, but I still cannot print.  I restarted the diagnostic tool again with the same result, met a driver conflict.  How can I get rid of the conflict driver for my printer?  Thank you.

  What you describe, it seems that the USB cable is connected to the computer until the installation software asked for the connection.  In this case the generic Windows drivers and the HP drivers will try to install and collide with another.  I would like to Uninstall the printer and software.  Then reinstall of a fresh software download and make you wait for the software to ask the USB connection.  Let me know what happens.