Logged on as administrator but install wizzard States that I don't have administrative privileges?

Hi all

I'm not too technical with computers, but I know enough to get. I am trying to install a printer driver on my PC when an error appears stating "this software cannot be installed using the command" run under... " »... Log out and log in using an account with administrator privileges.

I only had a user account that I had all the necessary privileges. I was always able to install programs in the past. However, when he has this problem, I used the command cmd and created a new user from the administrator, logged in as this and tried to reinstall the driver. I had the same error message. Help, please?

Hi Jordanderve,

1. What is the brand and model of the printer?

Try these steps and check the result.

Step 1: Force the driver to install as administrator
a. right click on the printer driver installation file, and then click Properties.
b. click on the Compatibility tab.
c. under "Privilege level" place a check on "run this program as an administrator".
d. click ok to apply the changes.
e. open the configuration file and install it.

See How to use the control account (UAC) in Windows Vista

Check if the printer is compatible with Windows Vista. Some users have solved this problem by running the driver in Windows XP compatibility mode.

Step 2: Case of failure of step 1, then try to run the driver in compatibility mode
a. see make older programs run in this version of Windows
b. check if the problem persists.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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