Warranty for replacement of keyboard

Hello

I have a ThinkPad Edge E420.

Recently, one of the keys is out my keyboard and I can't put back in its original place, and it seems that I need a new keyboard.

According to the audit of security online, I have less than 10 days until what the warranty applies only to the replacement of the system board and does not cover the replacement of keyboard.

However, it seems that the date is calculated according to the date of manufacture of the laptop, as I bought this laptop in August 2011, which is less than a year ago.

I'll be able to get replacement keyboard for free with proof of purchase?

Thank you in advance.

Hi hwso1129,

Yes, you should be able to get the keyboard replaced.  I would like to get the update of your proof of purchase warranty, anyway.

The warranty is calculated from the date of manufacture, as imagine you.  It can sit on a shelf for a few weeks or months before it is sold and the warranty is running during this period.  It is always advisable to get the update of the proof of purchase warranty when buying.

Dave

Tags: ThinkPad Notebooks

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