We have had a few windows support man also, is it a scam?

Similar Questions

• I have problems to remove Windows OneCare

  I have had enough of Windows OneCare and cancelled my subscription. Now I can't delete the backup files this program created in reason of not having permission. Who gave permission to Windows OneCare to put something on my computer that I can't delete? The audacity! This product has been nothing else into trouble, and if I can't remove it completely from my computer I have will file a complaint with the BBB. Can someone help me get this junk out of my machine.

  Hello Tljam,

  Thanks for posting on the Microsoft answers Forum.

  Please see if the following instructions for:

  To uninstall Windows Live OneCare in Vista:

  1. Click on the round of Vista, and then click Control Panel.
  2. Click programs and features.
  3. In the Uninstall or change a program list, click Windows Live OneCare and uninstalling.

  Note that part of the uninstaller will ask you to provide a reason to remove OneCare.

  If Windows Live OneCare uninstall as expected, the utility of cleaning Windows Live OneCare - download
  Click here to download and follow the program instructions to uninstall completely.
  
  To use this tool, save it to your desktop. If on Vista, right click on the saved file and select run as administrator. If you are using XP, simply double-click the downloaded file to run it. You must be an administrator to run it.

  Note
  You will be asked to restart your computer. You must restart your computer to completely uninstall Windows Live OneCare.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Lately, I have had difficulties dealing with somee of Photoshop Save tiff files!   As he works on the photo layer by layer and then decide to "save under" as a file it seems to get corrupted quite often.  Look, I'm a Windows of the image itself is

  Recently, I had a few difficult problems with Photoshop and trying to save files in TIFF format with all the preview in the folder looks more like a negative image seems to be missing information.  At the same time, I can record it all this is a JPEG or a PSD file, it seems no problem!  The previous and JPEG without problems!  I wonder if my Photoshop (CC 2015) program may be corrupt? I've updated some sixteen days ago or so and since then I have had this problem.  Suggestions of what the problem may be, suggestions of either try to go back or do a complete reinstall?  All this is very frustrating for an old man, just trying to make good photos!  Any help would be appreciated.

  Hi crusty

  Greetings!

  Recommend to reset preferences to default Photoshop

  Press and hold the keys Alt + Ctrl + Shift (Windows) or Option + command + shift (Mac OS) you launch Photoshop. You are prompted to delete the current settings. New preferences files are created the next time you start Photoshop.

  Or see How to remove/reset the Photoshop preferences

  * Backup stock/Modified Workspaces/Plugins before (if any)

  Let us know if this helps

  finished an excerpt in the record looks more like a negative image seems to be missing information.

  Could you share the image with us so that we can better help you?

  Concerning

  ~ Assani

• I had to replace my hard drive and I only have a disk of windows XP Prof. Update My installation aborts because she wants is a full version. What should I do

  I had to replace my hard drive and I only have a disk of windows XP Prof. Update  My installation aborts because she wants is a full version.  What should I do

  You will need to borrow an installation disc to a former operating system Microsoft - Windows 95, 98 or me. There is no way around it. If person don't you know is an older drive, you can borrow for a few minutes, you will need, you will need to either buy a copy full XP or take the unit to a local computer professional to do the XP installation for you. MS - MVP - Elephant Boy computers - don't panic!

• I have been sign out of windows xp man and do not have the reset disk (forgot password)

  I was disconnect from windows xp man and do not have the reset disk (I forgot the password) I try usign the Ctrl, Alt, delete twies and does not work then what I can do someone can help me. Thak you Gracias

  Keep passwords secure - Microsoft on passwords strategy
  http://support.Microsoft.com/kb/189126

  What to do if you forget your Windows password:
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

• I need to format the hard drive but don't have the windows vista disc to reinstall, but have had the key code that vista was preinstalled do I have to buy a new drive for vista

  I need to format the hard drive but don't have the windows vista disc to reinstall, but have had the key code that vista was preinstalled do I have to buy a new drive for vista

  Hello

  How to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• I just had a call from someone who claims to be from Windows support team

  original title: what are they scam?

  I just had a call from someone who claims to be from the Windows support team, and that they had been informed that my computer needed updates as she revolved slowly etc.. ??  Last week I got the same call and because I saw just the phone on that day and the internet was not up and running I couldn't online for him so he insisted on the appellant the same time, the next week, he has just.  All week I think about it and you're wondering where he got my number and the knowledge of my computer running slowly.  When asked this afternoon he said sorry to repeat this question and when I did he just said OK mam and hung up?  Are these dills all this?  Is it a scam? Thanks, Rebecca.

  Hello

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I need 2 reinstall windows vista, but have had is no longer my installation cd, cani always reinstall? __

  I need 2 reinstall windows vista, but have had is no longer my installation cd, cani always reinstall?

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• I have a pre-installed windows 8 pro in my VAIO E series and I had no problem with it until he says I need to activate the key...

  I have a pre-installed windows 8 pro in my VAIO E series and I had no problem with it until he says I need to activate the key. How will I know about the activation key if I don't have the CD? and he really gets on my nerves because very 15 minutes it would display the message that I need to activate the key making delays in my work.

  Hi Kia,

  We apologize for the inconvenience caused to you.

  I wish you contact the Sony Support to reactivate the windows because it's preinstalled software.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=FAQ

  Please reply with the status.

• I had to reinstall Windows XP again and now him "you have become a victim of software piracy" has appeared.

  Hello

  I had to reinstall Windows XP again and now him "you have become a victim of software piracy" has appeared. I know for sure my code OEM is legal, because I enabled Windows XP on this machine before several times. So I decided to activate the key using msoobe.exe and via the internet.
  Apparently, internet activation is not available (a message code 24579). Of course, I tried the phone activation. Called on the answering machine, type the digits of the ID of the instalation. It don't did me not have any code to write in the fields ABCDEFG. Only that a mistake occurred.  Then I clicked on "Change product key" once asked me to do. Type in the product key. But it was rejected. I answered honestly, machine that I have not any new instalation ID. They said I need to contact the seller, because my key is not genuine... obviously, there is no way that he can help me.
  What should I do now?
  Thank you in advance.
  original title: cannot activate the XP by phone

  The key used here is a Volume that was never issued by Microsoft - license key was generated by the KeyGen tool a hacker.

  If it is key that you tried to activate, so it is no surprise it is rejected.

  If however, you have a valid key for Win XP Pro, you can change the it to this one, using the product key update tool, as Carey said. - http://windows.microsoft.com/en-US/windows/help/genuine/product-key

• I need a windows vista Home Basic installation disc, I have a product of windows vista code, I had

  I have a hp conpaq turn and I don't have a Home Basic windows vista installation disc. the hp crashed and never booted up but recently I got windows 8 and I ins

  Hello

  With a HP Compaq laptop press you F11 on startup to start the recovery process.

  But, like the HP advises, if you install another Vista operating system, the recovery Partition is therefore more able to be used.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  There are several methods to reinstall Vista.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon

• I had problems with windows live mail, I uninstalled it, now I have no e-mail at all, can you help me. I've been using windows vista

  I had problems with windows live mail, I uninstalled it, now I have no mail at all, I was using windows vista

  Hello

  You can download, install, and configure Windows Live Mail again or use Windows Mail, which is the default email program in Vista.

  How to set up Windows Mail.

  Contact your ISP (Internet Service Provider); They provide your broadband / dial connection.

  Ask them to:

  1. your username with them

  2. your password with them.

  3 incoming mail POP3 server.

  4. the outgoing mail SMTP server

  All the settings that you need to come from them, not Microsoft; and they are usually happy to help you set up your e-mail program.

  You can use this guide to set up Windows Mail:

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-mail-setting-up-an-account-from-start-to-finish

  See you soon.

• I have a desktop with Windows Vista. Many times, the screen is the gel with an error massage "video Mode not supported". What could be the problem and the solution. ?

  I have a desktop with Windows Vista. Many times, the screen is the gel with an error massage "video Mode not supported". What could be the problem and the solution. ?

  Hi Izzy Nagar,

  ·         Exactly when you receive this error message?

  ·         Did you do changes on the computer before the show?

  ·         Do you have any extended monitor connected to the computer in the past or at the present time?

  Follow the suggestions below for a possible solution:

  Method 1: You can try to reduce the resolution of the screen (lower), then check if the message still appears.

  Check also if the refresh rate of the monitor is set correctly and check the manual of the monitor for assistance.

  Ways to improve display quality

  http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-display-quality

   

  Flicker of the correct monitor (refresh rate)

  http://Windows.Microsoft.com/en-us/Windows-Vista/correct-monitor-flicker-refresh-rate

  Method 2: Use the option ' enable video low resolution (640 × 480) "start, then update your video card driver and check if the problem still persists.

  a. click the Start button, click the arrow next to Shut Down and then click on restart.

  b. do one of the following:

  ·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  ·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  c. on the Advanced Boot Options screen, use the arrow keys to select activate video low resolution (640 × 480) and press ENTER.

  d. connect to your computer with an account of a user who has administrator rights.

  e. If you can see your desktop, there is a problem with your video card. Try to update your video card driver. For more information, see the article:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

   

  I hope this helps.

• I have just upgraded to Windows 7. We had all our photos in Windows Photo Gallery. Where are they? can we recover the Windows Photo Gallery?

  I just installed Windows 7 and I can't find the pictures I had in Windows Photo Gallery.  Where are they?  Is there a way I can still use the Windows Photo Gallery?

  Thanks for answer and sorry for not noticing that you have had so far.  Actually, I solved my problem by editing the registry and by associating file types .jpg and .jpeg image.  I think that the Viewer Windows Live Photo or other software that I installed messed up file associations and caused Media Center does not recognize files .jpg and .jpeg as an addition to the type library.

  I changed the settings in the registry as follows:

  1. under HKEY_CLASSES_ROOT, navigate to the key named .jpeg
  2 change the (default) string value so that the data field is "jpegfile" (without the "")
  3. Add a new string value named: 'Content Type' and together the data field "image/JPEG" (once again without the "")
  4. Add a new string value named: "Type perceived" and together the data in the field in 'image '.

  Do the same steps above for the key under HHKEY_CLASSES_ROOT .jpg

  I don't remember if I needed to restart the computer or not for the changes to take effect.  I solved this by trial and error because I remembered having to add the same entry in the Media Center in Vista type to get files .mp4 playing in the video library.

• I bought Adobe Creative Suite 5.5 Design Premium a few years ago. I have since upgraded my windows computer to a new one without a CD player. How can download & install Adobe Creative Suite 5.5 without using the disc that I bought?

  I bought Adobe Creative Suite 5.5 Design Premium a few years ago. I have since upgraded my windows computer to a new one without a CD player. How can download & install Adobe Creative Suite 5.5 without using the disc that I bought?

  Here are the links to download:

  Download CS5.5 products