WF3620 OF LABOR DO NOT BLACK PRINT

I REPLACED THE BLACK INK BUT DID SHOW A NEW COMPLETE AND CARTRIDGE IS CONFIRMED INSERTED CORRECTLY, EVEN WHEN I PUT ONE IN OLD NOW IT ONLY PRINTS IN COLOR AND NOT BLACK

Hi Steven,

Thanks for posting your query on the Microsoft Community.

This problem may come from the cartridge is clogged or obstructed.

I suggest you check the color management settings in the printer.

  1. Go to Control Panel then select devices and printer.
  2. Right-click on the printer and select Properties.
  3. Select color management and check if the problem persists.

If the problem persists, then you can contact to the factory of the printer.

Hope this information helps you.

Thank you.

Tags: Windows

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