What to do when ipod touch volume turns down by itself

iPod touch 5 has started to turn down the volume in itself the sep 11.

I have already restored like new, it did not work.

Today it didn't turn... so I decided to connect it to the PC... I opened ITunes and you press the power button and open a whole... it turned on.

Open ITunes window saying there was a problem and it should be updated... If it did not work it needs to be restored again.

What should I do?

I tried to make an appointment at the Genius Bar, but so far nothing

Thank you

-Do you have a case on the iPod that could be turned on the switch?

-Is what the volume switch/look stuck?

-If you have restored the factory settings successfully / new iPod via iTunes that indicates a hardware problem. Try the Genius Bar

Tags: iPod

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