Similar Questions

• Trying to connect to Acrobat Connect Pro and the message that your account has expired.

  Trying to connect to Acrobat Connect Pro and the message that your account has expired.

  Hello

  The duration of your account must have expired. You can contact the Adobe Connect Support to extend the life of your account.

  Thank you

  Sameer Puri

• Using Adobe Presenter will not solve the problem of police when I use Acrobat Connect Pro?

  So my fonts in my PowerPoint presentation are not preserved when I use Acrobat Connect Pro (as it is not one of the Adobe fonts). I saw that a member of staff said that thanks to Adobe Presenter it should solve this problem, so if I buy Adobe Presenter and use it on my presentation it will preserve my fonts and also my animations/transitions, etc? Thanks in advance

  It should be. The problem is that when you load a PPT (X) at Adobe Connect it converts to a Presenter presentation. However, it can use only the fonts on the server, which is the basic MS fonts. Publishing locally with the presenter should allow you to use the fonts you have on your computer, so this issue. Your animations and transitions must also be preserved, but you will have your animations sur-Cliquer for control when they are placed in Presenter.

• Acrobat Connect Pro is offline - please advise when it will be back online

  Acrobat Connect Pro is offline - please advise when it will be back online

  The system state is always available here: http://status.adobe.com/

• When will it be released ACROBAT Connect Pro 9.5?

  We have installed ACROBAT Connect Pro 9.3 and several vulnerabilities have been found, one of them is regarding the version of Tomcat v. 7.0.34 version. We need version of Tomcat c. 7.0.57 or higher. ACROBAT Connect Pro 9.5 has Tomcat version 8.0.26.

  Acrobat Connect Pro 9.5 was released October 15, 2015, Adobe Connect Help | Acrobat Connect Pro 9.5 Release Notes. 9.5.2 was released February 11, 2016, Adobe Connect 9.5.2 Release Notes

• Snap-in Acrobat Connect Pro software component crashing with screen-share

  Hi all

  I was wondering if anyone would be able to help me with a problem I have with my Adobe Connect Add-In.

  I have a relatively old macbook with Mac OS x version installed 10.6.8, along with version 9 of Adobe Connect Add-in. It seemed to install correctly and meetings work very well. Everything goes well until I try to screen-sharing, time whereby it crashes regularly, giving me a box that tells me that the application has stop working. I even tried to uninstall and reinstall with the same result.
  Is it because I have an older OS? Has anyone else had this problem with only the screen sharing? Also, is there anywhere I can test my screen sharing capabilities except when I'm in a meeting, similar to how Skype has a contact, you can call to test your connection?

  If you could help point me in the right direction with this question, I would be very grateful. Please let me know if there is additional information, that I do not forget to share!

  Hello allisonc85780560,

  Connect addin is not supported on MAC OS X 10.6.8

  Here is a link to the datasheet where you can see that you need to have MAC OS X 10.8 or above.

  Acrobat Connect Pro data sheet

  And to your second query on another way to test your abilities to screen sharing, you have access to the meeting and then share your screen. You can share your screen, even if you are the only participant in the meeting with the host or the presenter level permissions and check the features with the function that allows to the Adobe Acrobat Connect Pro for screen sharing.

• Acrobat Connect Pro does not. Get white screen of death.

  When I log in, I get a blank screen of white (below). It started yesterday. Never had a problem before. Past on all browsers on multiple computers. Any ideas?

  

  Reach out using Adobe and see if there is something to do. Acrobat Connect Pro Support

  Are you redirected after you connect?

• Acrobat Connect Pro - Email and alias

  Hello

  Recently there was my reminders e-mail sent from Acrobat Connect Pro from the 'Adobe Connect' e-mail [[email protected]]

  

  However, by using the default setting where the creative event address is normally used, as well as the implementation of a new alias with the necessary "To send the details and select this as the name" / email address that the email must come. It is permanently supplanted by 'Adobe Connect' email address in the field.

  When the user clicks on answer one of these emails, the email address of the correct user is used in the answer so appears not to be a problem with regard to the e-mail address of.

  Any ideas?

  Thank you.

  It never hurts to call support! Ran wheel and all that. 800-945-9120.

• What happened to my Acrobat Connect Pro room?

  My apologies if this is the wrong place to post, but I can't find anywhere else!  I get an error message saying that my Adobe Connect room is down for maintenance. I thought it was going to far in December, but not now?  I really hope that you guys are not charge me for these last weeks of use!   Please let me know what happens. Thank you!

  Adobe ConnectNow is no longer available. She was originally scheduled for decommissioning in December 2012, but we left it up to several more weeks to facilitate the transition to Acrobat Connect Pro.

  I don't know why you get a message that it is down for maintenance. I will consider as this is not correct.  When I try to go to my old ConnectNow room, I see this:

  Connection reset by peer

  If you had a subscription to Acrobat.com, then you should have been sent the instructions for use of your free account for one year for Adobe Acrobat Connect Pro.

  For more information, see: http://forums.adobe.com/docs/DOC-3321.

  If you have prolems with Acrobat Connect Pro, please post your question here: http://forums.adobe.com/community/adobeconnect

  or contact the Support Connect (http://helpx.adobe.com/adobe-connect.html)

• Get audio in Adobe Presenter presentation to play once I have download on Acrobat Connect Pro

  I have an Adobe Presenter presentation with audio.  I did not publish it through Captivate I went directly to Acrobat Connect Pro tp and he shot straight in the "CONTENT" section.  When I do that I have NOT ger the audio to come with her.

  What should I do?

  When I publish Captivate audio going in Adobe Connect however when I run the lesson of Captivate session he asked an Adobe Connect ID and the password.  We do not want that.

  Any suggestions?

  I think you may have a few things going on here.

  When you publish the presenter there is no audio data. Have you checked that the quality setting (settings > presentation > quality) which edition for Adobe Connect Pro has no box "Publish Audio" unchecked?

  You say that you get audio when published through Captivate. You have two versions of this presentation, presenter and the other in Captivate? I ask because the project files transfer between tools.

  When asked himself a login ID and PW, it is likely, because the presentation is not set to be publicly visible. Find the Captivate presentation on the login server, set permissions. If necessary click on the Customize button (this will show if the content is defined to have the same permissions as the folder they are in) and then set the option Allow public look at a Yes.

  

• Acrobat Connect Pro you can unable to log some after password reset

  Today, it has been brought to my attention that our Adobe Connect comments accounts get "invalid user or password. Please try again"errors after resetting his password. The same error occurs if the client uses the link 'forgot password', when an administrator selects "Send a link to reset the password for this user" and, when an administrator selects 'Set the password for this user.'

  I just closed an Adobe Connect support case that took 8 months to resolve, and I am not happy to have to call the new medium.

  Hi Bradley,.

  Rights of comments will have no possibility to connect to Acrobat Connect Pro. You will need to convert them to a full user of Adobe Acrobat Connect Pro to enable this (Administration--> Manage invited--> select the guest--> Convert to user).

  I hope this helps.

• Acrobat Connect Pro VOIP, Skype and rooms

  Hello

  I have Acrobat Connect Pro not having again, I used the trial version. I would like to ask the following questions:

  1 - How VOIP of Adobe Connect compares to Skype?

  2. in a scenario of chat room (using Adobe Acrobat Connect Pro) I guess you should use Adobe Connect VOIP? What failover options you have? I mean you can listen to individual rooms or must you listen to all of the rooms at the same time? Can you only allow some rooms you (the host) hear speak (you can talk to a closed room) while you listen all rooms (say three rooms or more)?

  Thank you for any advise you can offer me.

  Rob.

  Okay, when you create a chat room we can assign students to a room or you get AC (Adobe Connect) to assign automatically learns. The classes are then displayed in a pod. A simple clicks on the name of the class that you want to enter, then you can interact with learners there. If you want to display another class, you just go to the classroom.

• In the case I buy Adobe Acrobat Connect Pro and want to set up a meeting with my students... They need to buy Adobe Connect for virtual classrooms?

  In the case I buy Adobe Acrobat Connect Pro and want to set up a meeting with my students... They need to buy Adobe Connect for virtual classrooms?

  No, they haven't needed to purchase Adobe Acrobat Connect Pro license if they use a room of yours.

• When I connect to Photoshop CC I still can't go to the program - I need to change the host file?

  When I connect to Photoshop CC I still can't go to the program - I need to change the host file?

  Please follow it mentioned below as follows:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 reset the hosts - IP addresses redirected file may prevent you to complete the authorization process.

  • Run the host file fix in the cleaning CC tool.
  • Reset the file hosts manually.

  4 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  5 - raise the cloud creative app and connect

  Let us know if that helps.

• Is it possible to buy Adobe Acrobat Connect Pro for months? (not annual plan)

  I'm sometimes interested use Acrobat Connect Pro. I would like to buy only to use two or three times in the year. Is it possible to buy a month?

  Thank you

  Monthly plans are available at Intercall, online meeting Plans and price | Web conferencing price Plans