When I told him to turn on the scan of the computer printer, it says it can't

HP Photosmart 5510 scan to computer Dell Windows 7

When I try to scan it is not computer.  When I go to control panel and open printer tell him told him it cannot activate.  I recently paid Panda Security $150.00 to fix this and I still have the problem.

Hello

My suggestion: allow from your computer and you'll have more options of its software too. Please try (Windows):

(a), double-click on the icon on the desktop.

b click on Manage scan of the computer,

(c) allow.

Kind regards.

PS. $150 = price of a new printer.

Tags: HP Printers

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    A Google search for this returned no success other than your own message.  This suggests that the file refers to malicious software.

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  • When I turn on the computer, it does not show my office. It comes up with a white screen

    Original title: bad start.

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    See the article and check if that helps:

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    Note: when checking your drive hard for errors, if bad sectors are found, it tries to repair this sector and if all the available data may be lost.

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  • When I turn on the computer, I get this message - COM + Event System has stopped working. How can I activate this return?

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    Hello

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    I uninstalled both programs, which I won't mention for obvious reasons and the event system Com + message did not return after the computer has restarted 3 times. Apparently, the problem has been resolved, but I will continue to have oversight. If the problem returns I'll restart and inform you about the results.  Thanks again for your expertise. guavaridgemb

    Thanks for posting your question in the Microsoft Community.

    I understand that when you turn on the computer, you get an error message indicating that COM + has event system stopped working. Correct me if I'm wrong.

    I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

    Please follow the steps and check the question below:

    Step 1:

    Check the event viewer for the logs of error from the links below.

    Open Event Viewer:

    http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

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    http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

     

     

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    How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8:
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    Step 3:

     

    Scan your computer by using the Microsoft Safety Scanner by clicking Download now to check if there is no virus infected:

    http://www.microsoftsafetyscanner.com/

     

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

     

     

    Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

     

  • When the Admin sign on the office comes to the top, but after that the computer does not respond when the user tries to do anything. There are actually turns off the computer with the power button.

    Original title: user profile

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    Hello rhunter15,

    There may be a program to interfere with Parental controls so that we can try a few things to see if we can determine the application or program that is causing problems.

    First of all, we run System File Checker to see if you have a corrupt file system.

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    To determine if there is a program because of a conflict, we recommend that you perform a "clean boot" of the computer. A clean boot is designed to disable programs and services in the background as much as possible. This helps determine which service or program can be the cause of the problem.  For more information about how to perform a clean boot for troubleshooting, click the number below to view the article in the Microsoft Knowledge Base.

    KB 929135 - how to solve a problem of performaing a clean boot in Windows Vista.
    http://support.Microsoft.com/kb/929135

    Once you have finished the clean boot, check again and see if you get the error of parental control.

    If please post again and let us know if that helped pinpoint the problem or if you still need help.

    Thank you

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • When I turn on the computer, the screen indicates "a problem has been detected and windows has shut down to prevent damage to your computer.

    Original title: when I turn on the computer.

    the screen shows "a problem has been detected and windows has shut down to avoid damaging your computor.

    Hi Cjdaniello,

    ·         Did you do changes on the computer before the show?

    Follow the suggestions below for a possible solution:

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    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    I hope this helps.

  • I reinstalled windows vista, and when I did I must have erased the initial password when you turn on the computer. I was wondering how can I configure the windows logon password?

    I reinstalled windows vista, and when I did I must have erased the initial password when you turn on the computer. I was wondering how can I configure the windows logon password?

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    http://au.Dummies.com/how-to/content/set-up-passwords-in-Windows-Vista.html

    More info on including a password reset disc info.

    See you soon. Mick Murphy - Microsoft partner

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