When starting my PC, I get one starts to install message then a request to put disc "viewer of documents" in the drive.

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• After purchasing the software to export PDF online when I try to perform a "file/save under ' when viewing a document on the web, it hangs to the top of the windows Explorer.  I get "file save as - does not.

  After purchasing the software to export PDF online when I try to perform a "file/save under ' when viewing a document on the web, it hangs to the top of the windows Explorer.  I get "file save as - does not.

  Hi douglash21414001,

  I think maybe it's a coincidence, that nothing is installed with ExportPDF, so nothing should have changed your web browser. That said, you can clear the cache of the browser and then re-open your browser. (What browser do you use?)

  You can also try to restart your computer, if the browser is restarted does not solve the problem. But still, I don't think that this problem is related to the ExportPDF.

  Please let us know how it goes.

  Best,

  Sara

• When I logout out, I get a dark screen, swirly wheel and a box that asks if I want to continue the installation or abandonment, but it wont let me click on one.  How can I fix?

  When I logout on my Macbook Air, Safari 9.1, my screen darkens, and there is a box that asks if I want to continue or cancel the installation.  But I can't click on one.  I have not tried to install anything for awhile.  Is this something I can fix it or what I have to visit the Apple store?

  You may have installed one or more variants of the Trojan 'InstallMac '. Please take the following steps to disable.

  The criminal behind this attack tries to make the malware difficult to remove by varying names of the files it installs. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Back up all data before proceeding.

  1 triple - click on the line below on this page to select, then copy the text to the Clipboard by pressing Control-C key combination:

  ~/Library/LaunchAgents

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return. A folder named "LaunchAgents" opens.

  Press command-2 key combination to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click on this title to sort the content by date. This will make the related files easy to identify regardless of their names, because they will have the same modification date.

  2A inside of the folder that you just opened, there may be files with the name of all these forms:

  something. AppRemoval.plist

  Something.download.plist

  Something.ltvbit.plist

  Something.notification.plist

  Something.Update.plist

  Here, something is usually an empty string of sense, for example one of the following:

  Epolife

  InstallMac

  Javeview

  Kuklorest

  Manroling

  Otwexplain

  Here are examples, not a comprehensive list. The chain could be anything, and there might be more value of something. Looking for a group of files with the same date of change who match the description.

  Lately, the striker of "InstallMac" a were quick strings 'AppRemoval', 'download', 'ltvbit' and 'update' in the names of its records. For example, you might see file names such as these, instead of the above:

  something. AppVemoral.plist

  Something.dolnwoad.plist

  Something.btvlit.plist

  Something.uadpte.plist

  You may have more than one copy of the malware, with different values of something.

  Place all of these in the trash. If there are other files whose name begins with something, those in the trash also move. You can get a caveat that some files are locked; Delete them anyway.

  Once you've done that, we may not have anything left in the LaunchAgents folder; in this case, you can remove the folder, but otherwise does not delete it. Other files in the folder are not necessarily malicious (though they may be, if you have also installed another type of malware).

  Log off or restart the computer. The Trojan horse should now be inactive.

  3. This step is optional. Open the folder as in step 1:

  ~/Library/Application Support

  and move it to the trash of the subfolders with the name, something you found in step 2.

  Do not move the Application Support folder or anything else inside.

  4. open the Applications folder. If there is an element named something, or "Hell Zip", or with any of the other names listed in step 2, then drag it to the trash.

  If in doubt, press option-command-4 key combination to get the apps by date added. Look at the apps that have been added since you first noticed the problem. If there is one, that you don't recognize, drag it to the trash.

  You can get an alert that the item is locked. Confirm that you want to move to the trash.

  Empty the trash.

  If you receive an alert that the application is running, force it to quit.

  5. from the Safari menu bar, select

  ▹ Safari preferences... ▹ Extensions

  Uninstall all extensions, you don't know that you need. When in doubt, remove all of them. None is required for normal operation. Do the equivalent with Chrome and Firefox browsers, if you use one of the people.

  If the window does not open, restart the computer in safe mode. Some caches maintained by the system will be rebuilt.

  6. replace the search engine and home page in each of your browsers, if either has been changed. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

• When starting, receive error message "BM83b_2190.exe has caused windows to stop working.

  When I boot up I get the above mentioned error box. can someone tell me what this means and how to fix it?

  * original title - BM83b_2190.exe caused windows to stop working. What is - this? *

  Hello

  • How long you have been facing this problem?
  • What were the changes were made until the problem occurred?

  I recommend you perform the clean boot.
   
  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
   
  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
   
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
   
  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

• Windows XP starts, an error message appears. 'RUNDLL error loading C:\Windows\ihukuqej.dll'. The module specific cound not be found.

  Original title: Windows Rundll error on startup

  My laptop, Windows XP startup, an error message appears. RUNDLL error loading C:\Windows\ihukuqej.dll.  The module specific cound not be found.  I downloaded ParetoLogic PC Health, did a full scan on the registry and fixed all of them, rebooted and its still there.

  What is a rundll error?

  File rundll.exe are processes systems directly connected to your computer Windows registry. All of the Dll files are a part of the vast library that contains code and data that are shared by many programs. This allows to obtain the effectiveness of speed and memory of your operating system by reusing the same code or file to run many functions of various programs. An error occurs when the program are not allowed to access this code.

  Why do you Rundll errors?

  Windows uses rundll files to load programs, files, and applications. If the dll file is missing or damaged, any application using this file cannot be loaded. This will produce a rundll error. The reason why the file has disappeared is often related to a virus or spyware. This type of malware often tries to divert the files shared by the rundll file. Other sharing programs file then do not work effectively or to load any.

  STEP 1: IDENTIFY

  The first thing you need to do is to identify the process specific rundll. This isn't a difficult task; There is a library online extensive process in which you can assess the validity of the process that is running. When the error dialog box opens, it displays the name of the process. For example, if the dialog box appears and tells you the dll error:

  STEP 2: STOP THE PROCESS

  Often, you can locate the Dll of enforcement in the services of the exe. You can open your services configuration by following the instructions below:
  1. open your Start menu.
  2. click on run
  3. in the command screen type:services.msc
  4. This will bring to the top of the window Management of the Services . If you drag the mouse to one of the services. It will give you a detailed explanation of the service in question. By right-clicking the individual service.
  5.stop the "dll" service immediately.

  NOTE: sometimes the dll process can not be stopped by this method.

  

  STEP 3: CHECK FOR AND REMOVE

  You need to open your Windows registry file system. It is an extremely delicate process. The registry key: HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > RUN

  This action will help you speed up the considerable load time of your applications. Here's how:

  1. click on Start
  2. click on run
  3. type regedit
  4. find this registry key:
  HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > RUN

  5. in the right section click on: "rusvdgpo" = "%System%undll32.exe % System%usvdgpo.dll, [RANDOM LETTERS].
  6. delete the value and reboot.

  

  SPECIAL REMARKS

  Rundll.exe is a critical system process. However, there a great vulnerability is back, which makes it more prone to malicious purposes by an attacker allowing access to your computer from remote locations, stealing passwords, personal data and Internet banking.

  The Trojans are usually use this attack method to share a process that invites the other malware be more Trojan horses or other forms of spyware. The best defense is to keep your security up-to-date software and explain the process of rundll on your computer.

  ======================

  More information is a lot to explain and resolve the problem.

  Since it is a painful process for beginners, it is best to create a new user account and remove the error causing the user account.

  Because not only it solves problems, there will be new user settings and the program files needed for the user account.

  Once you are in the new user account, you can scan by using a program that synchronize with the server and check for virus/malware/spyware.

  Here is the link.

  Run hitman pro 3.5

  http://www.SurfRight.nl/en/downloads

• When starting computer XP, message saying server busy to switch to or try again

  Hello

  When I start my computor I get a box saying server busy, switch to, or retry.

  Hello

  It seems that the Web Cam was the problem in my case.

  I watched for 4 days and the problem has not returned.

  Thank you very much

  Derek.

• B50 - 30 - black screen when starting since installing Windows 10

  Hello. I use a laptop Touch B50-30 Energy Star. It came with Windows 8.1. Recently, it is automatically promoted to the 10 Windows (which I really like). Unfortunately, since the upgrade, when I press the power button / the Lenovo logo appears on the screen, and then everything goes black and stays like that until I turn the power and then restart with the power again button.

  Does anyone else have this problem or if you did, how solve you this problem?

  Thanks Big Time

  deadhead1155

  Mod edit: System model added to the subject line to improve visibility / clarity

  Have you tried to use the brightness (f11 and f12) keys? In my case they have started working in the opposite direction, so by pressing f11 lights up the screen and f12 it fades. The opposite of what to do...

• When starting, I received message "winhhe32.rom is missing".

  At the start, I got the message "winhhe32.rom is missing". I don't know the reason and how to solve it. where to download the missing file and where to keep them?

  Kind regards

  Kevin

  Hello

  Search Google doesn't have a lot of informaion on winhhe32.rom, which suggests that it is associated with Malware.

  Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If the problem persists after scanning, take these startup entries:

  "How to use MSCONFIG in Windows Vista"

  http://www.netsquirrel.com/Msconfig/msconfig_vista.html

  You can also use this free program to do, too:

  "Autoruns for Windows V11.32"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  See you soon.

• FireFox does not start due to message ssl3.dll is missing, and indeed it is not in the folder program files. But I can't seem to be able to reinstall Firefox or copy the ssl3.dll file in the program folder files. Help?

  Webroot identified ssl3.dll as a threat and deleted. Now, I can't start Firefox, nor can I copy ssl3.dll in the file Firefox program. I tried to uninstall Firefox and reinstall, but it always shows an update and does not seem to add ssl3.dll. Help?

  See also [904266/questions/904266]

• W7 C4580 pilot starts to install, and then everything goes?

  I used my C4580 on and XP computer for years.  I have changed jobs and now have a W7 Dell running.  I downloaded a few different drivers.  The problem is once the facility begins to install window just goes and stops?

  Any advice on how I can get this to install?

  Hello

  Try the rest of the installation until the license agreement screen, select it the 2nd link (use of the internet connection).

  Both the option set as no, thank you and confirm.

  Accept the terms and follow the rest of the installation.

• Why do I get error 16 after a successful installation. Œuvres of a few days and then software requests me to uninstall and reinstall? Test the trial version of Acrobat Pro DC.

  Installed the trial version of the software. Works for awhile then I get the error 16. This will be my 3rd reinstall. What is the problem? Window 7 Ultimate running.

  Please advise,

  Bob C

  Hi bobc67003602,

  Please try the troubleshooting steps mentioned in this document KB Configuration error. CC, CS.

  Kind regards

  Nicos

• Had a recent fall and rebuild and don't get 'My recent Documents' show more when 'Start' is clicked.

  Original title: my recent Documents

  Had a recent fall and rebuild and don't get 'My recent Documents' show more when 'Start' is clicked.

  Floowed instructions in 'HELP' to customize, Advanced and list but do not work.

  Help please.

  Thank you

  Bill

  Hi Bill,

  ·         What version of Windows XP you are using?

  If you are using XP Professional, follow these steps.

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link.  http://support.Microsoft.com/kb/322756

  Step 1: Follow these steps:

  (a) click on Start and then run.

  (b) type gpedit.msc in the run box and press on enter.

  (c) in the Group Policy Editor, navigate to:

  User configuration > administrative templates > Start Menu and taskbar

  (d) double click on menu to delete Documents from the Start Menu.

  (e) select not configured.

  Step 2: Follow these steps:

  (a) click on Start then on Run.

  (b) type regedit.exe in the Run dialog box, and then press ENTER.

  (c) access: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

  (d) right-click NoRecentDocsMenu to select change.

  (e) change the value to 0.

  (f) access: HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

  (g) right click NoRecentDocsMenu to select change.

  (h) change the value to 0.

  (i) leave the registry (Regedit.exe) editor.

• "Error 1002097 Unable to Load database" when starting an Essbase application.

  Hello the Essbase Experts,
  
  I am getting error below when starting an Essbase Application:
  
  "Error 1002097 Unable to Load database".
  
  An excerpt from the journal of Essbase applications:
  
  [2012-04 - 04T 14: 14:03.816 - 19:14] [RPP] [MSS-6] [ERROR] [32]] [ecid:1333566842161, 0] [tid:2058170128] impossible to lock the file
  
  [SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm]. Essbase will try again after a short
  
  delay.
  
  [2012-04 - 04T 14: 14:04.821 - 19:14] [RPP] [MSS-5] [ERROR] [32]] [ecid:1333566842161, 0] [tid:2058170128] impossible to lock the file
  
  [SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm]. Please make sure that other processes are not
  
  access Essbase files while Essbase server is running.
  
  [2012-04 - 04T 14: 14:04.821 - 19:14] [RPP] [MBR-89] [WARNING] [1] [] [ecid:1333566842161, 0] [tid:2058170128] cannot open
  
  [SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm] for the database
  [RPP] [2012-04 - 04T 14: 14:04.821 - 19:14] [RPP] [SVR-97] [ERROR] [32]]
  [ecid:1333566842161, 0] [tid:2058170128] Unable to load the database [RPP]
  [2012-04 - 04T 14: 14:04.821 - 19:14] [RPP] [SVR-97] [ERROR] [32]]
  
  [ecid:1333566842161, 0] [tid:2058170128] Unable to load the database]
  [2012-04 - 04T 14: 14:04.835 - 19:14] [RPP] [SVR-97] [ERROR] [32]]
  
  [ecid:1333566842161, 0] [tid:2058170128] Unable to load the database]
  
  Please sugest pointers to start the application.
  
  Thank you
  KK

  usually when I see this error it means that a backup process put a lock on the file. The only way I iknow to clear, it is to restart the server (not the service, but the entire server)

• Receive error message when starting Photoshop CS3

  I get the following when starting CS3 error message:

  "This application has failed to start because CML4.dll was not found."

  The title of the window is, "Photoshop.exe - impossible to locate item.

  Of course, the only button to push is the 'OK' button (which should probably read - something f - d upwards.) Press here to continue.) After pressing the OK button, CS3 starts and works without problem - until now.  I guess that I have not actually used the part of the program that uses CML4.dll or do not see the difference with or without it.

  How can I solve this problem - without having to reinstall PSCS3? and why is it in the first place?

  CML4.dll is not part of Photoshop.

  It could be a driver of printer or scanner driver DLL, or perhaps by a third party plugin.

• FRM-92101: there was a failure when starting Server Forms... (R12 charge installation on windows server 2008 32-bit)

  Hello

  I encountered the following error when I try to open the form in oracle EBS R12.1.1

  It stuck for a little while and then appears an error message

  FRM-92101: there was a failure when starting Server Forms...

  (I've never been able to run the form on this)

  I ran a vision online forum that works very well which means java is ok.

  It is the new installation on windows server 2008 32-bit with costs of database (no vision).

  I search on the internet and tested all of the available options, including;

  change in the registry for example 1024,12288,1024 etc.

  marking the check box for oracle process manager to PROD "allow service to interact with desktop".

  check the configuration files of forms (all files of any bad path that I found and corrected)

  running files adautocfg.cmd for db and apps (returned errors and can be verified at the following link)

  https://DL.dropboxusercontent.com/u/60474194/adconfig%20apps.log

  https://DL.dropboxusercontent.com/u/60474194/adconfig%20dB.log

  I'm not a technical professional and unable to solve the problem, please help

  Problem solved