Why am I repeatedly a blue screen?
Yesterday, I started to have the blue screen of death while message on internet. It happened several times in the last two days.
Part of the message says * STOP: 0000001E (0xFFFFFFFFC0000096, 0xFFFFF80002CA6EEA, 0 x 0000000000000000, 0 x 0000000000000000)
Any ideas?
Two days ago my computer (HP) had me to perform an upgrade. I think that has to do with that.
Thank you
Jerimiah
Hello
Check with HP Support, their drivers and documentation online and ask in their forums
known with these updates or any other hardware or software issues.
Support HP & drivers
http://welcome.HP.com/country/us/en/support.html
Contact HP
http://welcome.HP.com/country/us/en/contact_us.html
HP forums
http://h30434.www3.HP.com/PSG/
===========================================================
Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7
See this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot BlueScreens - answers top 3 (+ 1 more).
We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.
ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65
========================================================
BCCode: 1st 0x0000001E
possible) - in fact, remove and replace - do not just tight. This is for a PC and on all
that can be done for a laptop is reinstall the memory and clear the vents. Make sure the BIOS.
low level chipset drivers and key device drivers are all up to date by check manually to the
manufacturer websites.
Bluescreens many are caused by the BIOS, drivers low-level chipset and other major device
Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED
drivers that are not the latest, even if the computer is new. Check manually
updates using the methods of updates as indicated in the resolution of the problems above
and/or the following methods (which are the same).
BCCode: 1st 0x0000001E
Important info if you received a STOP Code
If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.
If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.
These actions could prevent a mistake like this does not happen:
- Download and install updates for your computer from Windows Update device drivers.
- Scan your computer for computer viruses.
- Check your hard drive for errors.
KMODE_EXCEPTION_NOT_HANDLED parameters
The following settings are displayed on the blue screen.
Parameter | Description |
---|---|
1 |
The code for the unhandled exception |
2 |
The address at which the exception occurred |
3 |
Parameter 0 of the exception |
4 |
Parameter 1 of the exception |
Cause
It is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes include:
- 0 X 80000002: STATUS_DATATYPE_MISALIGNMENT
An unaligned data reference was encountered.
- 0 X 80000003: STATUS_BREAKPOINT
A breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
- 0XC0000005: STATUS_ACCESS_VIOLATION
A memory access violation has occurred. (Parameter 4, verification of bug is the address to which the driver attempted to access.)
For a complete list of exception codes, see the ntstatus.h file located in the directory of the Windows Driver Kit inc.
Resolution
If you do not have to debug this problem, you must use certain basic troubleshooting techniques. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. Try changing video cards. Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If the exception code 0 x 80000003 occurs, this indicates that a breakpoint coded hard or assertion was hit, but the system was launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure a kernel debugger is connected and the system is booted with the Switch/DEBUG .
In case of exception code 0 x 80000002, the trap frame will provide additional information.
If you don't know the specific cause of the exception, the following should be considered:
Hardware incompatibility. First of all, make sure that all new equipment installed is compatible with the installed version of Windows. For example, you can get information about compatibility with Windows 7 in the Windows 7 Compatibility Center.
Service system or driver faulty device. In addition, a chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, the service may be removed by the system startup by using the Recovery Console and by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help determine the device or driver responsible for control of bug 0x1E. Disable the cache in the BIOS memory could also resolve the error. You must also run hardware diagnostics, especially the scanner memory, provided by the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is incompatibility of the system BIOS. BIOS problems can be solved by upgrading the version of the system BIOS.
To get a stack trace, if the normal battery monitoring procedures don't
Use the command Ko (display Stack Backtrace) to display the parameters from the stack trace. Look for the call to NT! PspUnhandledExceptionInSystemThread. (If this function is not listed, see the note below.)
Use the command dd (display memory) to this address to view the data.
The first value retrieved is an exception record and the second is a context record. Use the command .exr (display Exception record) and the command .cxr (display context record) with these two values as arguments, respectively.
After running the .cxr command, use the kb command to display a stack trace which is based on the registration context information. This stack trace indicates the call stack where the unhandled exception occurred.
Note This procedure assumes that you can locate NT! PspUnhandledExceptionInSystemThread. However, in some cases (for example an access violation crash) you will not be able to do. In this case, to look ntoskrnl! KiDispatchException. The third parameter passed to this function is a trap frame address. Use .trap (trap Display frame) with this address to define the context of registry to the correct value. You can then perform the stack traces, issue other commands.
Here is an example of bug 0x1E on an x 86 processor control:
Bug_Check 0x1E - read link for the example
http://msdn.Microsoft.com/en-us/library/ff557408 (v = vs. 85) .aspx
BCCode: 1st 0x0000001E<-- read="" this="">-->
* 1045.html http://www.faultwire.com/solutions-fatal_error/Check-to-be-sure-you-have-adequate-Disk-Space-0x0000001E-
==========================================================
References to Vista also apply to Windows 7.
It's my generic how updates of appropriate driver: (main drivers and BIOS)
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.
Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.
Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)
Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.
Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.
Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html
If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.
Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/
How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/
==========================================
Tests of memory intercept all errors such as memory do not match (possible even for sticks
seemingly identical) and when the faster memory is placed in system behind the slower memory.
So it is best to Exchange also glue in and out to check for those, even if all the tests of memory do not respond
a problem.
To test the RAM here control - run 4 + hours or so.<-- best="">-->
www.memtest.org
For the Windows Memory Diagnostic tool.
Start - type in the search-> memory box - find top - click - right Memory Diagnostics tool
RUN AS ADMIN follow the instructions
Windows Vista: How to scan / test your RAM or memory with Windows Vista Memory Diagnostic
Tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/
How to run the diagnostic tool memory in Windows 7
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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§ What is the exact error message that you encounter the blue screen?
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§ Remember to make changes to the system?
§ Since when are you facing this issue?
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I suggest update you the drivers on the system for the graphics card, etc. on the sound card system and check if the problem is resolved. I suggest update you also the drivers from the chipset on the system and check.
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