Why am I still paying for software that I don't HAVE?

Similar Questions

• eGuys I stopped using creative cloud and my subscription is over, but why is adobe still taking money from my account? my subscription is on free trials now so why am I still pay for it? Can you please help me

  Guys please help me because I think that its just ridiculous what im paying for free tests for the moment. To be honest, adobe should know that my subscription is over, so they should stop taking the money on my account. I went to my Bank and they said you need to talk to adobe. I tried to call adobe, but nobody takes over until then, what can I do?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Master Collection CS5 is still available for download? I don't have that a license key for CS5 and CS6

  I don't have a license key for CS5 and CS6 not because I was a student at the Academy of Art University in San Francisco and license keys have been distributed to all students for CS5. I did a reset on my computer and I want to reinstall the software, but I'm no longer a student there and cannot get a license key for CS6. So I was wondering if the old version is still available for download.

  Please follow the steps below to download Master collection CS5:

  1. go to CS6 Master collection download page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection

  2. sign in with your Adobe ID

  3. copy that a paste the following links on the address bar and press on enter.

  Adobe Master Collection CS5 Windows English

  http://trials2.Adobe.com/AdobeProducts/Stam/CS5/Win32/MasterCollection_CS5_LS1.7z

  http://trials2.adobe.com/AdobeProducts/STAM/CS5/Win32/MasterCollection_CS5_LS1.exe

  4. save the files.

  5. run the .exe file.

• I bought and later deleted an application a few years ago. Why must I still pay for a single application if I need to reinstall it today?

  On three or four years, I bought this kid game app. Later I deleted it after a few months. Now I want to reinstall it on my device (the same machine I downloaded the original app). Without changing my username / password, I see now that there are prices of the app on the App Store. Therefore, it seems that I have to pay to get this app to our days. Should not be only one time charge? Or, just too many years between deleting and reinstalling, it could be a factor?

  I would ask Apple directly here > https://www.apple.com/emea/support/itunes/contact.html

  Use this form for support account and billing, code redemption or purchase questions. ...

• is this a scam or is it legitimate - received a call from Microsoft to refund money for software that supposedly has stopped working

  Microsoft use call centers India to pay for software that is supposed to have stopped working?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I currently have Firefox 9.0. Why the start page for firefox keep telling me that I don't have the latest version?

  I currently have Firefox 9.0. Why the start page for firefox keep telling me that I don't have the latest version?

  You may need the old start page. Go to Firefox > Options and in the pane general, under Startup, click on restore by default. The page you have probably (http://google.com/firefox) only served to 3.6 (and tells you you are outdated), but some users seem to have gotten stuck on it after updating to Firefox 4 or upper version.

• I paid for software that is not downloadable, because I have vista. Can I get a refund from Microsoft?

  I paid for software that is not downloadable, because I have vista. Can I get a refund from Microsoft?

  Hello

  This is not Microsoft

  you don't say what the name of the software

  and there's an old saying: "buyer beware."

  and read this;

  always check the compatibility of vista programs on the link below

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

  If a program is compatible with vista you can try right click on the setup.exe, and then selecting run as administrator

  It is not compatible with vista, you can try running it in a previous operating system mode

  This does not work for all programs

  read the information below

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

• All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to h

  All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to have my work in photoshop again like in the demo. Thank you

  Photoshop is part of the collection of product called creative cloud. If you pay $9.99 a month, you have the Creative cloud photography Plan, which lets you run Photoshop and Lightroom until you stop paying. So, you could have what you need - check your receipt.

  Despite the 'cloud' in the name, the apps run locally.

• I pay for dreamweaver, but always says that I don't have a license

  I pay for dreamweaver, but always says that I don't have a license

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Can I still pay for cloud Creative if I'm only using Dreamweaver?

  Can I still pay for cloud Creative if I'm only using Dreamweaver?

  You can buy CS6 for cool weather - link to buy the CS6 via phone http://www.adobe.com/products/cs6.html

  If you subscribe to the Cloud of Dreamweaver version, you must pay each month to use the program

  Cloud Plans https://creative.adobe.com/plans

• Hi I was told to come to the support with the error number 16... for some reason, my first pro no longer works and I'm still paying for I have but I had to reinstall, which I don't know how to do if

  Hi, I got to come to the support with the error number 16. for some reason, my first pro no longer works and I'm still paying for I have but I had to reinstall, which I don't know how to do if

  Hi Omid,

  Please see the below help document to fix the error 16:

  Configuration error 16. CC, CS

  If the problem persists, please contact support:

  Contact the customer service

  Kind regards

  Sheena

• Why, when I open Firefox 9.01 this I get a message that I don't have the latest version in the help - about Firefox said I do?

  There are / were three problems:
  1. why, when I open Firefox 9.01 this I get a message that I don't have the most recent when version help > on Firefox said I do?
  2 also, with version 8 of xx, I was unable to open a new window with a right-click, until I upgraded to 9.01. (Old problem now, but I'm curious).
  3 when I tried to uninstall the old version of the uninstall program told me that I had to close the open version, but it was closed according to my taskbar. I also have this problem with Thunderbird.

  1. you are using the latest version which is Firefox version 9.0.1

  From your description, it seems that if you still have the old start page for Firefox http://www.google.com/firefox hosted by Google as your homepage. This old default home page is no longer used as topic: Home is in use since Firefox 4.0

  Ignore the message, change the homepage of topic: Home, replace it with another page or leave blank.

  http://support.Mozilla.org/en-us/KB/how+to+set+the+home+page

• I get a message that I don't have the latest version of Firefox. I just updated and downloaded the Beta Version 11. Why do I get this message?

  I get a message that I don't have the latest version of Firefox. I just updated and downloaded the Beta Version 11. Why do I get this message?

  The current beta version is 12 of Firefox, but if you're not a tester experienced, so it is best to stay with the current version of Firefox and uninstall the beta version.

  You can find the latest version of Firefox in all languages and for all systems operating here:

  • Firefox 11.0.x: http://www.mozilla.org/en-US/firefox/all.html

• I downloaded the latest version 3 times and I still get a message saying that I don't have the version lasted. I can not open Pandora because of this. What Miss me?

  I downloaded the latest version of firefox 3 times and always get the message that I don't have the current version. I'm not able to open Pandora.com because of this. What Miss me?

  Hi cheryl28,

  It seems that the details of your system, would you say that you are still on version 3. How have you tried to update Firefox? There were errors during the update? You should look at Firefox updated to the latest version for more details.

  You can also try to go to http://www.mozilla.org/en-US/firefox/new/

  1. Download the full installer for 8.0.1 to your desktop.
  2. Closing Firefox. Remember that she is still ongoing in the background.
  3. Run the Setup program and re-open Firefox.

  Hope this helps!

• A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?

  A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.

  That I am I doing wrong and how we install illustrator of the creative cloud?

  Joseph,

  You will have to ask Adobe, via a cat (simply click the still need help button immediately).

  Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html