Why I get no internet on my Windows RT Touchcover Surface

"tHi." I just got this laptop touchcover and my router has got me hooked with the internet, but I can't access my email addresses. I then try and click Open a Microsoft account and nothing happens.  Very frustrating.

Concerning

Bill

Hi Bill,

Thanks for posting the question on the Microsoft Community Forums.

According to the description, it looks like you are faced with a problem when accessing Internet using Windows RT.

It would be great if you could answer these questions to help you further.

1. is the issue limited while accessing any particular Web site?

2. you receive an error message or error code?

You can meet the network or Internet connection problems in Windows for the following reasons:

a. corrupt or incompatible drivers.

b. Missing updates.

c. network connection settings.

d. problems hardware or software.

Refer to the steps in the following Microsoft article and check.

Wireless and wired network problems: http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

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