Why is my product does not download after that I bought?

I bought Photoshop and lightroom and is not download. He still has to try it next to him and then photoshop says buy as I tried to download the trial version yesterday and I forgot that I had years ago. What should I do?

install the cc, Creative Cloud desktop application help | Creative cloud desktop

and install lr and ps using the cc desktop application.

Tags: Adobe

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    . Encoding = 'UTF-8 '.
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    virtualHW.version = '8 '.
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    pciBridge4.present = 'true '.
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    pciBridge4.functions = '8 '.
    pciBridge5.present = 'true '.
    pciBridge5.virtualDev = "pcieRootPort"
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    pciBridge6.functions = '8 '.
    pciBridge7.present = 'true '.
    pciBridge7.virtualDev = "pcieRootPort"
    pciBridge7.functions = '8 '.
    vmci0. Present = 'true '.
    hpet0. Present = 'true '.

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    powerType.powerOn = "hard."
    powerType.suspend = "hard."
    powerType.reset = 'soft '.
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