Why my laptop won't burn DVDs?

  • I have a Sony Vaio, computer laptop, it is the vgn-fw31j and it works with windows vista home premium! I tried to burn DVDs using roxio, create DVD windows and also Nero. And it completes successfully but recognizes the drive when I go to play the disc it always reads also empty in my DVD player and also with audio cd then, I then bought an external burner and I plugged in USB and DVD maker to burn a movie on this disc and it still doesn't work! Why is this happening? Help, please!

Hi ashleighmccluskey,

·         Did you do changes on the computer before the show?

Follow the steps in the article.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Tags: Windows

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