Why my webscan on HP 6700 won't work with mac OSX Mavericks?

I have a new mac mini, a new HP Officejet of 6700. Everything works on the officejet except the webscan, the only way I can scan is at the front of the printer and only in color which is a big problem. I downloaded the new version of the drivers that supposed to solve the problem of the Mavericks, but still cannot use the scan in the program function. Help, please! I need to scan documents in black and white or I will have to return the printer to the store and buy another brand that works with Mac.

Hello divegirl7,

Welcome to the HP Forums!

I understand that you are unable to Webscan using the award-winning Officejet 6700. I will do my best to help you! For this printer, it is the full features software that will allow you to use the HP software. Please follow these steps:

Make sure your Apple to complete on your computer updates. Please follow this document Apple here to help you. Then, you want to repair the permissions of the drive to your computer here.

If you are still unable to use the scanning software, then I recommend uninstalling the software. Once this done, please install full software features on the HP site here.

Please post your results, I will be looking forward to hear from your part, have a great day!

Tags: HP Printers

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