Why or what are the causes of computer shutdown when prompted ccc.exe?

When the computer is shut down, one element always remains... ccc.exe still running.  It does allow me to stop.   I am told that it has to do with the ATI radeon card.   What can I do to prevent or eliminate it?

Hi TFossil,

It's not malware - it is a legitimate program.  Why it does not close when you close it down is another issue - I'm not sure about this.  I guess it's possible, it's perhaps because of malware (malicious software can cause almost anything), but I tend to doubt.  I'm more inclined to believe there is a problem with device drivers or maybe some corrupt system or program files.

This is the program file for the Catalyst Control Center (associated with the ATI radeon card).  Here is an article explaining the program, what it does, how to disable or stop leaving, how to remove this and other related information: http://www.howtogeek.com/howto/8679/what-is-ccc.exe-and-why-is-it-running/.

To simply update the ATI drivers, see: http://support.amd.com/us/gpudownload/Pages/index.aspx.  You can also update your version of the Catalyst Control Center as well - make sure you're there.  To find the version you have, it is normally in the Help menu, about CCC, but in case of doubt, then just get the most recent version applicable to your card and your version of Windows and see if that helps.  It can't hurt to do this (update drivers and software are always good to have), but I would try personally follows first to see if that solves the problem.  If so, and I think it is, then you can always do the updates under less pressure (but don't please don't ignore what updates can also help in other ways).

You should be able to stop the Catalyst Control Center to start at startup by clicking on start / all programs / accessories / run and type msconfig.exe, and then enter. Go to the Startup tab and look for the Catalyst Control Center and uncheck the box next to it to keep it from running at the next startup. Save the changes and reboot. The system will now start without this program, so it will run only if you manually open the program to make changes (if needed or desired) and since it is not running, it won't be there to close to stop. I'm not 100% certain (but very, very close) that you don't need the program for the card to function properly, but I sincerely doubt. I have something similar (a Catalyst Control Center for my ATI card) and do not have this program running (I removed it from the start almost immediately and I don't really know if I never actually used it my video is fine as it is).

Although I don't know if it's free (I don't get that far), here's how to join the technical support of AMD, which should be able to help with this problem: http://support.amd.com/us/contacts/Pages/global-technical-support.aspx if nothing else works.

I hope this helps.

Good luck!

Tags: Windows

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