WiFi printer always 'offline' mode after standby Vista

I recently bought a Canon mg5200 wifi printer.  I use it on my home network with a Netgear router.  I have a problem where whenever I put my Vista laptop using the 'sleep', when restarting the printer goes into status 'offline '.  It requires a power cycle of the printer to my Vista laptop to re-establish the connection.  I don't think it's a problem with the printer or router.   Even when he says 'offline', I can still print documents from my desktop XP it's hard, connected to the printer.  I can literally print a document from my Vista laptop, stop to sleep mode, reboot and suddenly it says printer is offline, all within a few minutes, so I don't think it's a matter of printer sleep mode either.  Also, when I check my router, it will show such printer that connected to the network.  I saw the other headings on the same issue, but you have not found satisfactory answers.  Any ideas on how to keep Vista connected to my wifi printer?

Hi jayrph,

You can check out the following link and try the suggestions provided by Robyn-technician support and check if it helps.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/printer-stops-working-shows-offline-at-random/0e88380e-4e7c-41c0-bcc8-6bf8afa32e7a

You may also change a setting for the printer to prevent it from going to sleep. For more information on this, you will need to contact the manufacturer.

http://USA.Canon.com/Cusa/page.action

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer

Tags: Windows

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