Windows 7 boot after update loop

This afternoon, I ran windows update and it said to restart my computer.

Reboot it starts normally and then when it gets to the page where I normally connect it says: "Please wait" then flashes to the 'preparation set up windows. Do not turn off your computer. "And then it restarts and does the same thing over and over again

It does the same thing when I try to run safe mode, so I can't run that.

"Startup Repair" does with anything

He claims that I have no restore points, (which i cannot believe since I have them never deleted).

Memory diagnostic Windows did not come with anything either.

Any ideas?

Hello

If you have the Windows 7 DVD, you can try to boot from the DVD startup repair and check uf that helps. Follow the link for more information.

http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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