Windows 7 freezes constantly, has begun step recorder

Similar Questions

• Windows Media Player 11 has ceased to record music from its library and won't monitor folders for music, photos or video

  I really like the Media Player 11, and it was very useful for me. However, on my desktop has stopped spontaneously Media Player 11 works properly. He refuses to say that there is in any music to the library, and it will not monitor all folders that I have to say. Whenever I said to monitor a folder, if I click "Ok" in the dialog box and return to the "Display files" dialog box, it displays all records, not even the ones I took. This problem is very frustrating and Media Player is useless until I get this resolved. Any help on this would be greatly appreciated.

  Your media library has probably been corrupted, you can reset it by following the instructions for WMP 11 on XP at http://zachd.com/pss/pss.html#medialibrary . Note the reset of the library will make you lose all the counts to play and possibly ratings too. Tim Baets
  http://www.BM-productions.TK

• Windows 7 suddenly pauses / freezes constantly

  I had a memory card should be formatted before continued use..., I got a lot of important things on it so I had to install a software on my pc to get the info because I'm backup the info out of the card, half feel, although the transfer has decreased substantially. a transfer that should have taken 1 min most took more than 5 hours and since my computer pauses / freezes every other minute, some programs will not open, it is as if it blocks... the car paused...

  Hello

  According the description preceding, Windows 7 freezes.

  You did changes to the computer before the show.

  I suggest you try the steps from the following link:

  Crashes Windows or freezes
  http://support.Microsoft.com/kb/2681286

  Note: When you perform online virus scanyou will lose some data which are affected by the virus. Microsoft is not responsible for the loss of this data.

  Post us the results once you try the steps above.

• Windows 7 task bar and especially start menu freezes constantly

  Recently, I have had weird problems with the taskbar and especially start menu gel and the entire system trolling. I'm sure this isn't hardware problems, like my laptop with windows 7 Professional has a processor core i5 and 6 GB of ram. Sometimes for the use of my computer, just start menu freezes without reason when I type something in the search box. The taskbar freezes too sometimes, but rarely. I find it really weird because when I say sometimes, I mean about 3 times a day. Even more troubling, whenever windows Explorer freezes completely up, I got Task Manager and see that I'm only using about 25% 50% cpu and ram. To make things worse, I have manually to complete the process explorer.exe in Task Manager, and then open it again with race, only to freeze again just after that the taskbar appears. Is could someone please tell me what is happening.

  Hello

  1. Since when are you facing this problem?

  2. don't you make changes to the computer before the issue started?

  Please follow the steps mentioned below.

  Method 1: Run the resolution of Performance problems from the link below and for the question.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  Method 2:

  Please check in safemode, if the problem persists. If the problem does not persist in safe mode, then perform the clean boot procedure in order to check whether a third-party program installed on the computer is causing the problem.

  Follow the steps mentioned in the article below.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  http://support.Microsoft.com/kb/929135

  NOTE: After completing the troubleshooting turn your computer to normal startup.

  For more information please visit the links below.

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  http://Windows.Microsoft.com/en-us/Windows7/ways-to-improve-your-computers-performance

• Product name: laptop HP Pavilion 15, Windows 8.1. Touchpad freeze constantly

  Product name: HP Pavilion 15 PC laptop, product number: E3B56PA #ACJ, 8.1 only 64-bit language. Touchpad freeze constantly. Please help as soon as possible.the laptop is almost a year.

  Hello saandeepa,

  Welcome to the HP Forums!

  I understand that your touchpad freezes on your HP Pavilion Notebook 15.

  Let's start by ensuring that drivers are up to date. You can find them here: Synaptics TouchPad Driver.

  Also take a look at this document for issues of touchpad in Windows 8: use and troubleshooting of the TouchPad and ClickPad (Windows 8).

  I would like to know if that helps at all.

• [SOLVED] Windows 7 64 bit freezes constantly with games - APPCRASH - fault Module name: d3d9.dll

  Greetings,

  I had Vista 64 and now updated upgraded to Windows 7 64-bit.  80% of my games crash when loading.

  Like others, I googled the shiznit out of this, it seems that most people crash some time in a game, I crash without the loading of all thing.

  My setup.

  Processor information:
  Qx9770 (I run clocked and quick time, all crash modes)

  ASUS Striker II Extreme motherboard
    
  Version of Windows:
  Windows 7 (64-bit)
  Video card:
  Driver: NVIDIA GeForce 9800 GTX/9800 GTX +.
  Name of the DirectX driver: nvd3dum.dll
  Driver version: 8.17.11.9562 (driver 195.62, I also tried 196.xx)
  The DirectX driver version: 8.17.11.9562
  DirectX card: NVIDIA GeForce 9800 GTX/9800 GTX +.
  Number of monitors: 2
  Number of logical video cards: 2 (SLI and SLI No., always the crash)
  The main screen resolution: 1920 x 1200
  The desktop resolution: 3200 x 1200
  Sound card:
  Audio: speakers (SoundMAX Integrated D
  Memory:
  RAM: 4094 MB
     
  These games work out mainly, but also games not in steam crash.

  Fallout 3
  Halfllife 2
  Ghostbusters
  JadeEmpire
  MassEffect
  Mirror Edge of various other.

  Surprisingly Crysis works, Company of heroes.

  A typical accident brings up this window.

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Fallout3.exe
  Application version: 1.7.0.3
  Application timestamp: 4a40f18b
  Fault Module name: d3d9.dll
  Fault Module Version: 6.1.7600.16385
  Timestamp of Module error: 4a5bd9a9
  Exception code: c0000005
  Exception offset: 00004bc5
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 3081
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Any suggestions?

  Hello Ericsz,

  There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post which has several steps to resolve the problem, try the steps and see if they help.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-gaming/APPCRASH-error-when-playing-some-games/dfc6f06c-A75F-4306-AC85-35dbbf8485a9?TM=1323661425093

  LD

• Windows keeps freezing whenever I insert a USB key which has been formatted on a Linux machine.

  I'm mostly a Linux user, but having to use Windows machines at work sometimes.  I format all my USB format keys FAT in Windows because Windows is not able to read the format file ext4 that prefer Linux.  Whenever I plug the thumb drive in one of our Windows 7 computers to work, Windows will freeze for 30 seconds to two minutes, then tell me that it cannot find a file to open my tar.gz files (no duh - tar.gz is not a format compatible windows) then he very slowly shows the contents of the disc.

  Any advice on how to keep Windows 7 machines Flake whenever you plug in a USB key with files in Linux on it?

  It of curious why Windows try to open archive.  If you hold down the SHIFT key when you insert the USB (to remove any autorun), does make a difference?  AutoPlay is enabled in Control Panel / AutoPlay?

  FWIW see

  How to change the AutoPlay settings in Windows

  http://www.LostInTechnology.com/Windows/how-to-change-Autorun-settings-in-Windows/

• Windows 7 step recorder

  "I am trying to locate where is the" step recorder ".i wonder if I could pin it on my taskbar.help please.

  Tatooman,

  To find the action recorder,

  Open the action recorder by clicking the Start button, and then typing psr. In the list of results, click psr.

  I've included more information: How to use the action recorder.

  I hope this helps.

  Lisa
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 8 freezes and gives the Blue error screen every hour approximately

  Hello guys. I have a problem with my system: windows 8 freezes and gives the Blue error screen every hour or more. usually it freezes, displays a blue error screen (clock watchdog timeout knode or not handled exception or something on a system request), I force restart it, and then it happens again (sometimes 3 - 4 times in a row, then it will be fine for another time). Here is the link to my dump leader : https://www.dropbox.com/s/uv27xr54esjlen0/MEMORY.DMP?dl... . The machine I built myself: amd fx 8350, card mother m5a97, dvd - r, 1 ssd, 1 hdd, PSU 500w, gtx 650 ti video. Also, here is a report of CPU monitor ID: https://www.dropbox.com/s/k1ma0m6maap404q/HWMonitor.txt... . I have already done all the windows, direct x updates and drivers and ran ideas
  If anyone has advice like how to do to solve this problem, please help me because I'm going crazy.

  Thank you.

  AS

  DMP file is corrupted and useless.  Please reconfigure your system for dmp files small as described in this wiki

  
  
  Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here

  If you have any questions regarding the procedure, please ask

  Please provide us with your administrative Event Viewer logs by following these steps:

  Press Win + 'R' and type eventvwr > enter

  Expand custom views
  Click the administrative events
  Right-click Administrative events
  Record all events in custom view as...
  Save them to a folder where you will remember which folder and save it as Errors.evtx
  Go where you saved Errors.evtx
  Make a right click Errors.evtx-> send to compressed (zipped) folder of->
  Download the .zip for Onedrive or a file sharing service file and link to it in your next post

  *

  If you have updated to win 8.1 and you get the error message " " " the system cannot find the specified file" it is a known problem.  The work around is to change the registry.  If you are not comfortable doing this DON'T.  If you are, save the key before making

  Press Win + 'R' and enter regedit

  
  Navigate to:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/analytical.

  
  

• video of window Media Player that has been saved on the side how to rotate video

  How to rotate a video that was recorded on the side

  Hello

  ·          What operating system is installed on the computer?

  There is no way to rotate the video in Windows Media Player, but the video can be edited in Windows Movie Maker.  Movie Maker has an option to rotate the video.

  You can turn video clips in Windows Movie Maker by following these steps:

  a. import the video clip in Windows Movie Maker.

  b. drag the imported video clip and drop it on the timeline.

  c. on the Tools menu, click Video Effects.

  d. to rotate the clip to the right, drag the effect video rotation 90 and drop it on the movie in the timeline.

  -or-

  e. to rotate the video clip on the left do drag the video effect rotate 270 and drop it on the movie in the timeline.

  f. on the file menu, click on the video file and follow the instructions of the wizard movie recording.

  http://Windows.Microsoft.com/en-us/Windows-Vista/importing-files-into-Windows-Movie-Maker-frequently-asked-questions

  If you are using Windows 7, you need to use Windows Live movie maker.

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Movie-Maker

• Error manually running Windows updates "the website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

  Original title - manual update of Windows XP via "Windows Update" fails

  07/01/14: click on "Windows Update" on the desktop (XP Home) and XP Tablet

  Result: 'the site has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. »

  This office has begun on about 3 days ago and just this morning appeared on the Tablet

  I do McAfee and Microsoft updates manually every morning after the startup of computers so that they will not automatically be updated when I'm busy with other things

  I suspect that the McAfee via Verizon security package is the culprit since the 'look' of their package and procedures changed end of December

  Since then, they have had updates almost every day

  And around the same time, my problem appeared on XP Home Edition, I was not able to access Adobe PDF files and had to re-download Adobe Reader XI

  Any body else having the same problem?

  And help get the update of Windows XP to run again?

  It would not be the first step to disable automatic updates in Control Panel and manually download and install the most recent cumulative security update for internet explorer since without first, everything in the way of troubleshooting will be futile?

  Download and install the latest cumulative security for IE8 update and manually restart the computer.

  visit windows update via the shortened link in your Start menu.

  Assuming that you have Win XP SP3 and IE8, it will be the necessary file

  http://download.Microsoft.com/download/1/9/A/19A6AC47-9EA0-455F-B918-A44D25B5304C/IE8-WindowsXP-KB2898785-x86-enu.exe

• Why my windows keep freezing?

  Why my windows keep freezing? It's funny because it started to happen after I replied to a few things about illuminati on youtube. But after that, it kept saying error post comment. So I disconnected my account and connected to another one of my accounts, and he says the same thing, so I decided to restart my computer. As soon as he started upward, my request of palringo has started up, and he stopped to load my messages. Then the screen froze, I waited 5 minutes, then held the power button and turned it off, then power on. Done that 4 times more, then finally, it got to the point where the 6th time the only thing that was frozen was the taskbar at the bottom with the Start button and the basics of microsoft security date and time which not. in any case, I could use the rest of my computer, to the point that when I opened internet Explorer, it froze. 7th time... I had taken a break before I'm back and tried this time, and it was a weird breakup cause that is also a lot of things that never happened before, but it finally worked. But my volume control panel went 'again' and it is not picking up my card soundblaster, which idk if the driver went for her or what. But I would like to help with this and perhaps a reason why this happens. I didn't download anything since the last time I have shut down my computer, everything works fine every start until this afternoon when it happened with youtube. idk if it was a virus, hacker or what.

  Hello
  Try following the steps described in the guide: http://www.selectrealsecurity.com/slow-computer
  It provides detailed instructions on how to speed up a slow computer.
  I hope this helps you.
  Brian

• Windows Explorer hangs constantly

  Hi, I use Windows Vista Home Basic 32-bit.

  Since I downloaded a service pack (do not remember which because it was maybe a year ago?) Windows Explorer crashes constantly. It crashed more that it is working. Here is the error I get:

  Description:
  A problem caused this program blocking interact with Windows.

  Signature of the problem:
  Problem event name: AppHangB1
  Application name: Explorer.EXE
  Application version: 6.0.6001.18164
  Application timestamp: 4907e242
  Hang Signature: 7ce1
  Hang Type: 0
  OS version: 6.0.6001.2.1.0.768.2
  Locale ID: 1033
  Signing of additional blocking 1: 9224369711237709974176f646a5196a
  Signature of blocking additional 2: 67 has 3
  Signing of additional blocking 3: e904f1b372daeebc03218e7628a74682
  Signing of additional blocking 4: 7ce1
  Signing of additional blocking 5: 9224369711237709974176f646a5196a
  Signature of blocking additional 6: 67 has 3
  Signing of additional blocking 7: e904f1b372daeebc03218e7628a74682

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  I ran the anti-virus (MSE) and no problems were detected. Anyone?

  Hello

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems). Were ALREADY there more of them on the computer even if you do not use?

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows Explorer crashes constantly on the new Asus

  I bought a new X53SV-SX288V Asus with windows 7 64 bit on it and after installing some programs Windows Explorer crashes constantly for some reason any...

  I have restored the pc to factory a couple of times now, hoping it might fix the problem, but it is persistent...

  Windows Explorer crashes often and sometimes it seems that the problem has disappeared, but then it happens randomly. When I restart the Explorer usually just, it freezes again and gives me the same error permanently after each restart of Explorer... it just crashes, restarts, block immediately, restart and so on...

  I don't know what to do. I'm not much of a geek...

  The thing is, the problem occurs only after you have installed programs. Not directly after the time I restore settings, is probably not a hardware problem (I think).

  Still, I installed an antivirus before anything else.
  First of all, I tried Comodo several times. Then Avira. And now I'm with AVG. Thus, all the programs I download should be good.

  Side note: programs Evernote who install are all widely used programs like CCleaner, Skype, iTunes, Chrome,... All of their own websites, so I do not understand how they are the problem.

  Is it possible that this is a problem material, even when the problem occurs only after you have installed (well known) programs?

  How to fix this problem?

  Here is the message that comes up with the error:

  -----

  Description:

  Stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Explorer.EXE

  Application version: 6.1.7601.17567

  Application timestamp: 4d672ee4

  Fault Module name: ASUSWSShellExt64.dll

  Fault Module Version: 1.1.0.27

  Timestamp of Module error: 4c7f631d

  Exception code: c0000005

  Exception offset: 00000000000051da

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1043

  Read our privacy statement online:

  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  -----

  Just to follow up on the post of madtor.

  The shell extension which seems to be the cause of the accident is the ASUSWSShellExt64.dll:

  Fault Module name: ASUSWSShellExt64.dll

  Fault Module Version: 1.1.0.27

  The ASUSWSShellExt64.dll appears to be from ASUS WebStorage software.

  The same problem has been reported in the following link:

  http://Forum.asuswebstorage.com/showtopic.aspx?TopicId=205

  Try to update or if necessary, uninstall the software ASUS WebStorage.

• Windows 7 freezes and unresponsive

  A few days ago did this start happening, but my laptop freezes and nothing works.  I can't open the windows, all my open windows have the title [name of program] is not responding.  CTRL Alt Delete sent it to me to a page saying:

  "Task manager has failed to operate, and if you feel this once again, then your operating system can be unresponsive."

  Or something similar to this.

  Return to normal, the only way is to press the power button until it turns off and then turn it back on.  It happens all the time now, but I've had this laptop for a few years, and it did not before.  I had to reformat the computer twice recently, due to a virus which plays audio sounds random and commercial without my intervention.  One of these wipes was right this morning, so if you ask my logs, they will be completely empty.  It comes to the computer:

  http://support.gateway.com/s/notebook/2010/gateway/NV/NV55C/nv55cnv.shtml

  If anyone knows what the problem is or how to fix this, I would greatly appreciate it if they responded.

  Thank you

  Jackson

  Hi Jackson,

  Follow the steps mentioned below:

  Method 1:

  I suggest you to start the computer in safe mode. If the computer boots to the office in safe mode, then try to start the calculation to a clean boot.

  Step 1:

  See the link to start in safe mode.

  Startup options (including safe mode).

  http://Windows.Microsoft.com/en-in/Windows7/advanced-startup-options-including-safe-mode

   

  Step 2:

  If your computer starts on the desktop in safe mode, I suggest you perform the clean boot.

  See the link to perform the clean boot.

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8.

  http://support.Microsoft.com/kb/929135

  Note:

  After the clean boot, start the computer in normal mode.

  Follow the steps to start the computer in normal mode.

  a. click Start, type msconfig.exe in the Start Search box and press ENTER. If you are prompted for an administrator password or for confirmation, you must type the password or click continue.

  b. on the general tab, click the Normal startup option and then click OK.

  c. When you are prompted to restart the computer, click restart.

   

   

  Additional information:

  Crashes Windows or freezes

  http://support.Microsoft.com/kb/2681286/en-us

  Anti Virus Disclaimer : The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Ways to improve your computer's performance

  http://Windows.Microsoft.com/en-in/Windows7/ways-to-improve-your-computers-performance

  I hope this helps to solve the problem. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.