Windows 7 mouse from works not properly

I was in the Middle using my computer & my mousepad on the computer has stopped working. (this is not an external mouse pad but the internal buffer itself)  I have Windows 7, all other components, including the mouse on the key finger? works but the touchpad does not work.  Thanks in advance for your help. -Wendy

It is possible that some hardware components has failed.

What is the brand and model of your laptop?

The following can be difficult to do without a mouse (I don't know what 'mouse on finger key' means), but if you have a 'Windows logo' key on your keyboard, try the following:

  1. Press the Windows logo key.  This should open the start menu.
  2. Type devmgmt.msc (typing should appear in the search box) and press enter
  3. Press the TAB key.  This should highlight the name of your computer at the top of the Device Manager window.
  4. Use the down arrow key to navigate entries in Device Manager.
  5. Which, if any, references show a caution icon?
  6. If an entry has a warning icon, press Enter and report the text in 'State of the device.

You have an external mouse available?

Tags: Windows

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