Windows 7 remote assistance displays garbled desktop

Similar Questions

• Windows 7 remote assistance

  Hello

  I used remote assist and found it ok just abit slow.

  I would like to know as never informed when started using this application, the code is noted, so that you can use it again is lying.

  Now when people ask me for help by this person, I can't because I don't have a code, can anyone tell me if there is a way to find this on my computer.

  Maybe there is a way to remove the computer on the other end?

  Thank you.

  Hi Edward,.

  Please go to the Microsoft Community Forum.

  According the description of the problem, it seems that you don't have the access code to remote assistance.

  Remote Assistance uses the Terminal Services technology, allowing a helper to help you via a Remote Server Terminal Services session

  Refer to the section 'What happens if I select the checkbox 'Allow to respond to user account control guests'?' in the link provided below for more information.

  Windows remote assistance: frequently asked questions

  http://Windows.Microsoft.com/en-in/Windows-Vista/Windows-remote-assistance-frequently-asked-questions

  See also the link for more information on Assistance remotely:

  Step by step guide to Remote Assistance

  http://TechNet.Microsoft.com/en-us/library/bb457004.aspx

  Keep us updated on the status of the issue.

  In case you need help most while working on Windows, feel free to post on the Microsoft Community Forum.

• Remote Assistance offers to the PC Windows XP

  Hello

  I'm trying to find out, why can't we do offer assistance remotely from Windows 7/8 for Windows XP Remote assistance works, if I send the invitation of Xp computer file to Windows 7/8 PC, but if just try to offer assistance remotely using "Advance the option of connection for the assistance service" in windows 7/8 by typing the name of the computer Xp or IP , I get this error: http://patrickhoban.files.wordpress.com/2012/09/ra-error1.png?w=595 
  P.S. the permissions I, computer, everything is ok with network, firewall in Windows XP is disabled.
  Perhaps someone knows where is the problem?

  Hello

  Thanks for the reply.

  I suggest you to post the question on the link below. The team concerned, will help you.

  http://TechNet.Microsoft.com/en-us/Windows/Windows-XP-support-and-troubleshooting.aspx

  Feel free to write us if you have any further questions.

• link to Windows remote assistance opens internet explore

  I sent a link help remote Windows of my computer Win 8 my Win 7i 64 Ultimate computer.  The email said double-click the attached file to start remote assistance.  When I do it opens Internet Explorer and displays an xml string instead of to do anything

  and so on, I left the rest because I'm not sure what is sensitive information.

  How to open remote assistance.  I tried open with but could not find a program to open,

  Thank you

  Chas

  Hello

  The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.
   
  TechNet Forum
  http://social.technet.Microsoft.com/search/en-us/Windows?query=Internet%20explorer%20xml&refinement=1002&beta=0&AC=5

  Hope this information is useful.

• Windows 7 remote desktop configuration

  Try to set up my Samsung Galaxy Tab 3 for remote access to my desktop PC.  Downloaded the MS Remote Desktop Android app to Tab Galaxy 3.
  On the PC (Windows 7 Home Premium) click on "Start", right click "computer", then click on 'Properties', then click on "remote settings".  In the pop-up in the section "at a distance", I see only the section to "remote assistance".
  The problem I have is that I see not the choice of 'remote desktop' section allow remote connections.
  Is there another sector in the system that I need to activate for the section to appear?  Software windows 7 provided with the computer (Lenovo H415).  I am able to access the files of windows media player etc. of the Samsung Tab 3... and the PC sees the Tablet from Samsung on the network, but that's all.
  Does anyone have a solution for this?

  Try to set up my Samsung Galaxy Tab 3 for remote access to my desktop PC.  Downloaded the MS Remote Desktop Android app to Tab Galaxy 3.
  On the PC (Windows 7 Home Premium) click on "Start", right click "computer", then click on 'Properties', then click on "remote settings".  In the pop-up in the section "at a distance", I see only the section to "remote assistance".
  The problem I have is that I see not the choice of 'remote desktop' section allow remote connections.
  Is there another sector in the system that I need to activate for the section to appear?  Software windows 7 provided with the computer (Lenovo H415).  I am able to access the files of windows media player etc. of the Samsung Tab 3... and the PC sees the Tablet from Samsung on the network, but that's all.
  Does anyone have a solution for this?

  Solve the mystery of myself.  Found this little note that after much research online.

  "Important note: Remote Desktop is no longer included in the versions professional, enterprise or ultimate edition of Windows." Editions do not have Office remotely. »

  It seems that Microsoft "cat experts" would have mentioned this small detail when I worked with them or help line experts when I call them on the phone.  Instead, they tried to sell me a support service for $99, which I think now just tried to trick me into buying one edition more expensive Microsoft windows without really anything to solve the problem which would itself be fixed with an update they would have sold in addition to the support service for $99 that I really don't need to.
  

• VMware Fusion supports by using windows remote assistance?

  VMware Fusion supports by using windows remote assistance? If so, some can give me how to proceed. I can't make it work in fusion. I have to stop and start Vista in bootcamp for windows remote assistance work. Thanks in advance for your answer.

  OK, so I installed Vista 64 bit Windows in a virtual machine.

  It loaded up, went ' start > Help and Support > Windows Remote Assistance'

  The guest came, I asked save the invitation to a file.

  Has taken this copied file there to my computer mac desktop, then on my XP VM.

  Double clicked on it from XP (and two virtual machines)

  It connected and starts fine, succeeded in part of the screen and the lot.

  The only things I've done in the machine was Vista disable UAC and the firewall.

  My bet is that it is the firewall.  Could be UAC, but I have just disabled to avoid boredom of ' are you sure you clicked right on what you clicked just?  REALLY REALLY sure? "

  =)

• How can I disable remote assistance windows for a special education program? It's extremely frustrating.

  I'm trying to open a program through my online University so that I can access my courses. Every time I try this, I get a message saying that the internet explore has closed due to support Windows remote. I am currently on Windows Vista. I went into system files of access to turn it off, but he wants me to add a particular file from my computer. I have no idea what it would be. Help!

  It's extremely frustrating.

  Lana

  Follow this link below on how to disable Remote Assistance

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-remote-assistance-frequently-asked-questions

• I need remote support to resolve a deadlock on my screen to display the desktop.

  I need remote support to resolve a deadlock on my screen to display the desktop. When I try to grant the permission I get message saying that I have no contacts.  apparently I need a support exxpert email address. How I not get that?

  Hello

  Thank you for writing to Microsoft Communities.

  I suggest you get in touch with support chat were we access the computer via remote control and solve the problem.

  http://Microsoft-Chat.com/

  Future prospects for more questions

• Remote assistance from an XP machine on a Windows 7 computer does not work.

  Remote assistance from an XP machine on a Windows 7 computer does not work.  The connection expires whenever I try to connect.  Any suggestions?

  RA from Windows 7 to Windows XP is supported, but RA from Windows XP to Windows 7 is not supported unfortunately

• Preparation fresh reinstall of Windows XP. Wish to save all settings display; computer desktop, taskbar to desktop, files, etc.

  Preparation fresh reinstall of xp.  Wish to save all settings display; computer desktop, taskbar to desktop, files, etc.

  Reinstalls previous, I had to do this through trial & error to get it the way I prefer it.  I tried to manually copy the display properties and then reset after reinstalling them, but sequence must be just right to get it the way I like it, & some steps is still missing

  THX

  First create a backup of your hard disk Image. If you then restore the image as you can.

  Free alternatives:
  EASEUS Todo Backup Home V3
  (Note: Todo Install, then create a diskette "emergency" before you start creating your first image backup)
  http://www.TODO-backup.com/

  ============================================================================

  How to make a backup of your registry: http://support.microsoft.com/kb/322756

  Can not say that restoring the registry will do what you want but the Image backup, you will have at your having previously worked copy of XP

  ============ Tweak UI ================================

  Try Tweak UI Power Toy from Microsoft: http://windows.microsoft.com/en-US/windows/downloads/windows-xpInstall,

  run and under logon, you will find checkboxes to select the accounts to display and automatic logon you can choose to enable/disable it by cheque or unchecking the "automatically connect" option.

  TweakUI is a tool very useful and relatively safe for most of the users because they
  don't need to use the registry editor or other methods less obvious to do
  changes to Windows.

  More details on the features available in Tweak UI:
  http://www.winxpsolution.com/Tweakuixppro.aspx

  J W Stuart: http://www.pagestart.com

• "Wrong password" Bug Windows remote assistance?

  Hi all
  The days pass I have a weird problem with my Windows Remote Assistance.
  It was working properly a few months back until today. Here's the problem;

  (1) my friend request assistance through WLM (Windows Live Messenger).
  (2) I accept.
  (3) he is entered in the "password" as remote assistance usually asked.
  (4) he PM me the password on my msn.
  (5) the program without error Windows Remote Assistance will now pop up on my side and will ask you for the password.

  Here's the rub... I typed the correct password in the talk of what my friend, but still Windows Remote Assistance keeps rejecting the password as if the password is wrong.

  And NO, I couldn't, due to lack of hitting and no., case sensitivity is not the password, password is as easy as '12345 '.

  I'm always rejected by my other friends for bad password as well.

  So please, help me out here.
  Thank you.

  ----------------------
  PC Specs
  ----------------------
  Operating systems: Windows Vista Business (OEM) SP2
  System type: 32-bit
  (Vivid RAM) memory: 4.00 GB
  Processor: Inter Core 2 Duo E8500 - 3.16GHz & 3.17 GHz
  GFX card: Nvidia GeForce 9800 GT
  DirectX version: 10
  ----------------------

  Sorry man, I'm stumped too :(

  Until you find a resolution, may I suggest that you use something like TeamViewer!
  http://www.TeamViewer.com/index.aspx

• I want to restore switch between windows and display the desktop icon

  a few days before these two icons was actually on the task bar and now I have deleted how restore it back
  (switch between windows and display the desktop icon)

  Hello

  Copy the new:

  C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch

  To your user account to:

  C:\Users\launch of \AppData\Roaming\Microsoft\Internet Explorer\Quick

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• Unable to connect to a Windows XP Pro SP3 machine using remote assistance

  Remote Assistance XP Pro sp3 and Windows 7Any

  I realize account of Windows 7 is still in RC, so if that's the answer, that's what it is. :-)

  Trying to help MOM with assistance remotely.  She is under XP Pro sp3, and I'm running a box fully patched Windows 7.  When she sends the invitation of the RA, the box 7 attempts to connect says it is connected and then is waiting for response from the user.  However, she never had a guest on his machine to accept the request.

  Now, I know what you think, so take that into consideration.  When it does work, I broke out my other laptop under XP Pro SP3 and was immediately able to get on her box without any problem, that is to say, just behaved as expected.

  Any suggestions for W7 to connect to a box of XP Pro sp3 with RA?  I can see it as an ISP thing - maybe - 7 using a protocol of its blocks to ISP (as cox communications blocks port 80 on residential users), perhaps a DCOM conflict or something like.  I really hope that this isn't just stupidity on my part, but it would not be the first time. ;-D

  Any input appreciated

  Thank you

  Joe

  PS we also tried the direct connection to the net - no device between us other than (his end) DSL modem and modem cable (my thesis).

  Forum Windows 7:

  http://social.answers.Microsoft.com/forums/en-us/GettingReadyforWindows7/threads

  Link above is "Preparing for Windows 7" Forum.

  http://social.technet.Microsoft.com/forums/en/category/w7itpro/

  Link above is Windows 7 Forum, to more technical questions about windows 7.

  Windows 7 questions should be directed to the it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  XP discussion groups:

  http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.WindowsXP.General

  Link above is to the XP newsgroups.

  There is a list of groups of discussion XP to the bottom of the left column.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• Can I disable the Terminal Services if I don't use remote assistance/remote desktop?

  I use can I have Vista 32 bit home premium

  I thought that Vista have no remote desktop? Is not Terminal identical remote desktop services?

  When I go

  MyComputer > right click > properties > remote adjustment

  the box for "Allow remote Assisnatnce" is NOT COCHEE

  But when I run Netstat - ano, I see that port 3389 is listening svchost.exe process when I checal what services are related to this particular svchost.exe, I see the following services:

  Cryptographic services
  DNS client
  network location awareness
  KtmRm for distributed transaction coordination
  telephony

  and Terminal Server services

  Seems to be at a point several years ago, I allowed someone from microsoft to help me through the assistance at a distance could therefore have enabled or downloaded services Terminal Server?

  In any case, I think that Terminal Services is initially port 3389 to remain open and thus get an unsolicited connection attempts from different IP addresses.

  I tried a little experiment and finished the Terminal Services and changed the status of manual start-up. When I still ran netstat - ano, he showed no listening on port 3389

  However, when I rebooted my computer Terminal Server was running again. So I ended it again but this time off the service. When I fell net stat - ano he showed terminal services does not. then when I restarted my computer, Terminal Server services do not have turn on port 3389 has not been shown that listening

  SO my question is, as a user of Vista which doesn't use remote help desk or remotely.

  1. I CAN keep the disabled Services Terminal Server?

  2. it cause me any problem of operation or security if she stays in the disabled state?

  3 have disabled will cause me to not be able to get the scheduled updates?

  Thank you

  But I have been informed by Norton Personal asa require a Terminal Server Services be, nit for the part of remote assistance, but for other reasons. They say I can't turn off

• Full Windows in Vista Windows remote assistance

  Hi all!

  I need to help my friend with a few problems with his computer using Assistance remote Windows. I have Windows Vista Ultimate and it has Windows Vista Home Premium. Is it possible for me to help him, as I read elsewhere on the internet that I can't in another forum.

  And is it safe to use Windows Remote Assistance to help my friend or if she is NOT recommended?

  Any help is very appreciated!

  Thank you!

  Computeristic :)

  Hi Computeristic,

   
  Try these steps and check the result.
  Step 1: Check the date limit for an invitation on the computer that you want someone to log in and check the result
  a. open system by clicking the Start button, clicking Control Panel, clicking system and Maintenance, and then click System.
  b. click Remote settings.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. Select connections to allow Assistance remotely to this computer check box.
  d. click Advanced and then auctions, select time in both lists.
   
  Step 2: Check if the Windows Remote Assistance to communicate through a firewall on both computers
  a. see Allow Windows to communicate through a firewall Remote Assistance
  b. correct settings and check the result.
   
   
  Visit our Microsoft answers feedback Forum and let us know what you think.