Windows 7 stops unexpectedly.

Similar Questions

• PC Windows Vista stops unexpectedly. Sometimes several times a day and sometimes not at all.

  My Windows Vista PC completely stops unexpectedly and without warning. Sometimes several times a day and sometimes not at all. When I turn it back on, sometimes I have a blue screen that tells me that the PC has experienced an unexpected shutdown and communicate with my local technician. However when turning on, I am always able to return to my office. My anti-virus support told me that it is not related to a virus. Help!

  It is likely some equipment or device driver issue (although we can not entrierly a problem of software).  I need a lot more information on this blue screen - EXACTLY what it says Word for Word with all the codes.  Read the messages and follow the procedures established by the MVP of the spirit in the following thread on the Blue Screen of Death.  They should help you solve your problem. http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/8cd8362e-7d06-46FB-afd7-84d54b6a8ea7  I know it's long but a blue screen problems problem may take some time because there are so many different causes and we must find the right to try to identify the problem and then find a way to fix it.  One of the elements in his post is a method to prevent the system to reboot when a blue screen if you have the time to copy the information.  If the system is not turned off, but the screen does not stay up long, press prtscrn to copy the screen, then when the system boots to open Microsoft Paint, click on the Open box and click Ctrl + V to paste here you have plenty of time to copy the information and post it here so we can look at.  Do not forget to include EVERYTHING - it is unclear what could be of crucial importance.

  I repeat the procedures in the messages of the spirit in the link above - just follow them and answer back here with the results.  Want to make interim reports before the end of the stteps is perfectly OK - in fact, I suggest you do that so I can help guide you and maybe eliminate some of the steps because they will provide no information, that we don't already know (or will not solve the problem because of the information that we already know.

  A question, is your so hot PC anywhere on it that if you hold your hand on it, you will need to detach due to heat?  Overheating is a common cause of this type of problem.  Check that the fan doesn't work and all intake and exhaust ports are clean of dust, lint, or any other obstacle.  If this is a desktop computer, remove the cover and clean the entire interior to remove dust and lint and anything else that doesn't belong.  Make sure you do not loosen or detach the wiring or the accessories cards or RAM chips.  Don't bother if it's a laptop - it's too difficult to get inside to do a proper clean-up - just make sure that the fan is running and that the vents are clear.

  I hope this helps.  I look forward to your reply with your comments about what you did to the spirit and procedures for detailed information on the blue screen error.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows XP stops unexpectedly

  My laptop stops unexpectedly, generally during the night when it has not been used for a long time.  I suspect a heat problem, but after taking measures to keep as cool as possible, it remains off.  I use Avast! and have run Spybot-Search & Destroy, and Malware Bytes in order to detect and eliminate viruses.  I am running XP Pro SP3.  What does my laptop stop?  And what I can do to remove this action?

  We can look in your event log viewer to see the cause.

  Please provide us with your administrative Event Viewer logs by following these steps:

  Click on Start Menu
  Type eventvwr in the find programs and files (do not hit enter)
  Click with the right button on eventvwr.exe and click Run as administrator
  Expand custom views
  Click the administrative events
  Right-click Administrative events
  Record all events in custom view as...
  Save them to a folder where you will remember which folder and save it as Errors.evtx
  Go where you saved Errors.evtx
  Make a right click Errors.evtx-> send to compressed (zipped) folder of->
  Download the .zip to skydrive or a file sharing service file

• Windows 8 stop unexpectedly after closing lid then restart later

  my laptop unexpectedly after closing lid restart stopping then later after the opening of the lid and brings back me to on-screen windows Journal, it now happens five times its a bit boring so I post it here is the last dump file

  Signature of the problem
  Problem event name: BlueScreen
  OS version: 6.2.9200.2.0.0.768.100
  Locale ID: 1033

  Files helping to describe the problem
  013115 24180 - 01.dmp
  SysData. XML
  WERInternalMetadata.xml

  See a temporary copy of these files
  WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

  Additional information about the problem
  BCCode: 9f
  BCP1: 0000000000000004
  BCP2: 000000000000012C
  BCP3: FFFFFA8006BCE5C0
  BCP4: FFFFF801CDCCDB60
  OS version: 6_2_9200
  Service Pack: 0_0
  Product: 768_1

  Reinstall the power management drivers and verify, this will help you.

• Recently upgraded to El Capitan, I had that problem for Mail stop unexpectedly when I saw some posts.  I followed the steps and was able to remove the trouble messages.   Now I can't restore the mail window message viewer component.

  Recently upgraded to El Capitan, I had that problem for Mail stop unexpectedly when I saw some posts.  I followed the steps and was able to remove the trouble messages.   Now I can't restore the mail window message viewer component.  When I try to catch the separator bar to go back to the left, only half of the small arrow icon and line appears, and it cannot be moved.   Can open the message by double clicking a message viewer.

  Hi there, alicefrompa!

  Thank you for using communities Support from Apple. From your post, I understand that you do not see the Message Viewer box which allows you to read your e-mails; only see you the Inbox that includes a brief overview of the message and are unable to restore access using the separator bars. I have had this happen to my own Mail app and am happy to let you know how I could fix!

  You are really on the right track - you want to roll your mouse over the divider between the Inbox and sections Message Viewer (which should now be on the extreme right edge of your mail window) and drag it to the left.  When you click on the receipt/Message Viewer box, the cursor turns into a line continuous black with a single arrow pointing to the left. When you see the cursor change, click with the left button of the mouse and (while holding down the mouse button in) drag the combination line / arrow to the left. You may need to drag a little further than before to get it. I had to hang mine almost completely in the middle of my Mail app before the display of the message box appeared.

  From there, you should be able to adjust the boxes to your widths you want as expected.

  If you are still not able to get the display of the messages visible after have try this, here are a few more things that you can do.

  1. Press command + O on your keyboard.
  2. Exit the Mail application, and then press on and hold the SHIFT key on your keyboard while reopening.
  3. Restart your Mac by selecting the menu  Apple in the upper right of your screen restart from the menu drop down.

  See you soon!

• After the automatic installation of Windows updates, laptop computer stops unexpectedly

  After that I installed the automatic updates my laptop stops unexpectedly. No one knows why this happens?

  Hello

  · The updates have been installed on the computer?

  · What is the service pack installed?

  · You receive an error message or error code when the computer starts?

  You can follow the link below and get the exact error message or error code: Windows XP restarts unexpectedly or restarts when you shut down the computer: http://support.microsoft.com/kb/320299

  For reference: Advanced Troubleshooting for shutdown problems in Windows XP: http://support.microsoft.com/kb/308029

• Host process for Windows Services stopped working and was closed & Windows must now restart because the DCOM Server process Launcher service terminated unexpectely

  my computer keeps stopping and restarting itself. I get the same messages of 2 error: host process for Windows Services stopped working and was closed and; Windows must now restart because the DCOM Server process Launcher service terminated unexpectely. How can I fix? I used the norton support, run analyses of many, nothing has helped.

  None of the above works though... I didn't know by another forum to download Hitman 3.5 http://www.surfright.nl/en/downloads/home that he got rid of a virus that norton, Norton 360 and Malwarebytes antivirus support could not. I had no problem since :)

• Windows stops unexpectedly, giving blue screen error BCCode: a

  Windows shut down unexpectedly. Here is the info of reports on problems and solutions.

  
  Product Windows problem shut down unexpectedly Date 19/07/2011 18:44 signature of the status report sent problem problem event name: BlueScreen OS Version: 6.0.6002.2.2.0.768.3 locale ID: 2057 files helping to describe the problem (some files may no longer be available) Mini071911 - 01.dmp sysdata.xml problem BCCode Version.txt Extra information: a BCP1: 00000000 BCP2: 00000002 BCP3: 00000001 BCP4: 8281EFE9 OS Version : 6_0_6002 Service Pack: 2_0 product: 768_1 server information: d0b633b0-d28f-4634-8ee2-6e5770c64721
  
  Any ideas?
  
  Thank you
  Geoff

  Hello

  1. What is the full error message?

  2. you remember make changes to your computer before this problem?

  3. are you able to boot to the desktop?

  4. when exactly you get the blue screen error?

  Method 1:

  Follow these steps from this link to turn off automatic restart: http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

  Method 2:

  Step 1:

  Start the computer in safe mode. Follow the steps from the link to start in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  Step 2:

  If the works in safe mode and then start the clean boot computer and check to see if it helps: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

  Method 3:

  Try to do a restore of the system on your computer and check if it helps: http://windows.microsoft.com/en-us/windows-vista/What-is-System-Restore

  If these methods do not work then:

  Can you zip the minidump in the C:\Windows\Minidump folder files and make available (liaise) via Windows Live SkyDrive http://explore.live.com/office-web-apps-upload-documents-using

  For more information: How to read files from partial memory dump that Windows creates for debugging http://support.microsoft.com/kb/315263

• New Dell Latitude 3540 with Windows 7 Professional, which stops unexpectedly.

  When Windows 7 stops without warning I have to restart even if the protection of the system is checked for an automatic restart.

  When I reboot I get the black screen asking if I want to start in safe mode, because Windows was not shut down properly.  I usually start it in normal mode and it works very well.

  This occurs on average about once every three to four weeks and can be at any time, that is to say that I might be in Outlook, Word or surf the net, etc..  I do not make any game.

  Can you help me

  Hello

  Thank you our writing about Microsoft Community.

  There are various reasons that can lead to random the computer stop. Heating, hardware problems and an outdated version of the BIOS are some of the main culprit.

  I would ask allows you to check if the computer is getting overheated while it shuts down.

  To check for hardware problems, I would recommend that you run Dell Hardware Diagnostic tool.

  For more information on Dell Hardware Diagnostic tool, please see the link below.

  Dell Hardware Diagnostic tool

  Obsolete BIOS can also cause computer to stop randomly, depending on the version of Windows installed on your computer, please download and install the latest firmware of the BIOS from the link provided below.

  http://www.Dell.com/support/home/us/en/19/product-support/product/latitude-3540-laptop/warranty

  Note:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Please let us know the State of the question, so that we can help you further.

• Windows Mail (not Windows Live Mail) stops unexpectedly

  Hello

  I am running Windows 7 and using Windows Mail as my email Client and it worked perfectly for years. IE11 installed Windows Update this morning and now Windows Mail stops after 15 seconds selection and reading or deletion of new emails.  I can do anything else including the opening of my old emails read and it will continue to work fine, but when I start to select new of any four accounts it stops after a few seconds.  I don't know if this has nothing to do with the update, maybe nothing.  Event Viewer logs the error in the mshtml.dll file.  I tried the SFC system, Microsoft Fix - it, reboot and execution of programs of virus without result. Memory I had to jump through some hoops a few a few years to get Windows Mail, Windows Live Mail not, installed on Windows 7 and I don't know how to reinstall it if necessary and save all my settings and message rules.

  Can someone help me solve this problem?

  Axel

  It is Windows Mail in Vista pirate in? Personally, I would get rid of IE11 for now. I don't know if this issue will never be resolved, but IE11 has other bugs. I'm back to IE10 for the foreseeable future.
   
   
  How to uninstall Internet Explorer 11 for Windows 7
  http://www.WikiHow.com/uninstall-Internet-Explorer-11-for-Windows-7
   
  
   

• c:000021 has unrecoverable system error. The system process window logon ended unexpectedly with a blocking ststus 0x00000000. The system has been shut down

  c:000021 has unrecoverable system error. The system process window logon ended unexpectedly with a blocking ststus 0x00000000. The system has been shut down

  Pls teach the procedure for resolution of the problems of this error message.

  Hi mac62sg,

  Remember to make changes to the computer before this problem?

  You can follow the steps mentioned in the article below

  How to solve an error "STOP 0xC000021A.

  http://support.Microsoft.com/kb/156669

  Important : this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756/

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Intel IMSM driver stops unexpectedly

  Often my Lenovo - Vista stops. I get a message 'Intel - driver IMSM stop unexpectedly' and Ms. recommend a FIX (solution), I've now done 8 times - and this does not solve the problem?  All ideas

  Hi AlHamm,
  
  Method 1
  I suggest you perform the clean boot and remove the program that is causing the problem. The issue could be with Intel Matrix Storage Manager driver.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: follow step 7 of section of boot KB929135 to the computer in normal mode.

  Method 2
  If the steps above fail, I suggest to uninstall and reinstall the program.

  Uninstall or change a program
  http://Windows.Microsoft.com/en-in/Windows7/uninstall-or-change-a-program

• stop unexpectedly

  Help, please! I have a dell studio 1555 with vista Home premium x 64 os. my computer suddenly stops no apprent reason. the bios is the latest version and the service pack for vista has been installed. I ran to the verification of diagnosis of the hardware, and it did not clerical errors. I get the error message is:

  Product

  Windows

  Problem

  Stop unexpectedly

  Date

  02-25-2010 05:30

  Status

  Report sent

  Signature of the problem

  Files helping to describe the problem (some files may be is no longer available)

  Additional information about the problem

  BCCode: 9f

  BCP1: 0000000000000003

  BCP2: FFFFFA8007D319B0

  BCP3: FFFFFA8007EC6080

  BCP4: FFFFFA8009CA2BD0

  OS version: 6_0_6002

  Service Pack: 2_0

  Product: 768_1

  Information about the server: 6515259b-90a7-4b5d-9793-819fe0875511

  Mini022510 - 01.dmp

  SysData. XML

  Version.txt

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 7177

  Hello

  This "might" be a power problem, even if it's not the most common cause.

  9F is probably a driver issue. Security/antivirus/antispware programs can also cause these issues.
  Have you added the recent devices or the updated drivers - don't forget to check in the Windows updates to see
  If a driver has been updated before this happen.

  9f, means that a driver does not properly support the power state. Check in Control Panel - device
  Manager to ensure that the drivers are not stop during sleep - double-click graphics card.
  Card NETWORK and WIFI - healthy and others - tab power management - uncheck allow the computer to turn off
  power. Maybe the only has a problem. See below for troubleshooting and driver update methods.

  Start - type in the search - find MSCONFIG in top - right, click on – RUN AS ADMIN

  General tab - tick this box start Diagnostic - APPLY / OK - REBOOT

  Try it now. If the computer still blue screens thinks that video driver. Otherwise think the card NETWORK, Wifi, sound, or...
  (and it might still be video interacts with something else).

  ===========================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------
  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
  This would help. Such as ITC and 4 others entered at the bottom left. And another error
  information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Windows 7 hang unexpectedly

  Hello

  I am using HP dc7800 desktop and under win 7, several times he block unexpectedly. I changed the RAM, HDD even dik, but still it crashes. Kindly tell me how I can fix and what files to the origin of this.

  Hello

  Resolution in Windows 7 stop errors (blue screen) - has a section for if you can or cannot start Windows.
  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

  We can analyze the minidumps if make you it available from the OneDrive or other
  file -sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
  for the office or in the Documents folder and download them from there.

  Adding files to your OneDrive
  http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

  Download pictures and files
  http://Windows.Microsoft.com/en-us/onedrive/add-photos-files
  A disk - sharing files and folders and change the permissions
  http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

  ZIP or download the content of the C:\Windows\minidump

  Use OneDrive to upload collected files

  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) to in a
  second or so time of the BSOD to provide more information as possible
  cause: see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows the
  Details of all application crashes occurred in your system. The information of the plant are extracted
  the .wer files created by the Windows Error Reporting (WER) of exploitation component
  system each time that an accident has occurred. AppCrashView also allows you to easily record the
  list of accidents to the text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Windows has stopped working to save your system

  Everytime I use internet all of a sudden a blue screen appears with the number counting from 1 to 100 down and then restarts the system. It appears massages but I have an impossible to get it melts as quickly disappears. what I got multiple exercises, it is something like:

  Windows has stopped working to save your system; hardware and software to verify that the new installed are correctly installed; Disable caching or BIOS reprogramming...

  After a reboot, a dialog box appears with the text: windows has recovered from an unexpected shutdown. Windows will notify you if a solution is available.

  My exams are too close it please help me solve the problem.

  Thanks for helping me to solve the problem.

  I applied your suggestions, but the problem was intact. I got my system controlled by an expert and came to know that the RAM has a problem. I have replaced the RAM and now it's fine.