Windows 7 to Windows 10 Upgrade - system did not recognize the activation code.

Original title: Windows 7 to Windows 10 Upgrade

I bought a refurb (HP3115m) computer clips that were preinstalled Windows 7 Professional that I have upgraded to Windows Pro 10. I have not used the computer for a while - more than 30 days. When I came back to it, asked me an activation code, I have, but the system does not recognize it. I called the people of refurb and they gave me another product code, but that doesn't work anymore. They told me it was a MS problem and nothing to do with them, but now I'm stuck because it does not go back to Windows 7 and the old Windows files have disappeared from my hard drive. It's so boring.

Can anyone help?

Check if you have installed November update:

How to check if you downloaded or installed the update Windows 10 November

If you do, then all you need to do is change the using your Windows 7 product key or product key 8:

Click Start > settings > Update & security > Activation > change product key

If you do not have the November update, download it, and then do an upgrade of the repair:

How to download official Windows 10 ISO files

then

How to: upgrade an of repair using the file ISO for Windows 10

also check

How to install and activate Windows 10 using your Windows 7 or Windows 8 product key

also

How to find your product key after the upgrade to Windows 10

Tags: Windows

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