Windows 8 blue screen - DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe

I have a new Sony Vaio Pro and have experienced outages of system 3 times.  All the accidents that happened after I've restored from hibernation and were related to the bug check DRIVER_POWER_STATE_FAILURE.  After the first two accidents, I ran Sony diagnostics on the memory and hard drive SSD and they passed the test.  I even sent my Vaio Pro to the repair depot to Sony for a test on the memory, hard drive and other hardware and they all passed.

I found my Vaio Pro last Wednesday and updated the Windows 8 from scratch.  This morning, after the resumption of hibernation, I realized my Bluetooth mouse did not work.  So I stop the laptop hoping a restart could solve the problem.  However, it took almost 5 minutes before they would stop and restart Windows gave a warning:

"Experienced problem with closed Windows.  Your PC fell on problem.  This problem case your PC to restart.

BlueScreen Viewer it pointing DRIVER_POWER_STATE_FAILURE caused by driver ntoskrnl.exe.

BlueScreen details as follows:

A problem has been detected and Windows has shut down to prevent damage to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

DRIVER_POWER_STATE_FAILURE

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is installed correctly.

If it is a new installation, ask your hardware manufacturer or software, the Windows updates, you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable the BIOS memory options such as implementing caching or shading.

If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options and then

select Safe Mode.

Technical information:

STOP: 0X0000009F (0X000000000000012C, 0XFFFFFA80196707C0, 0 X 0000000000000004, 0XFFFFF880009EC810)

Ntoskrnl.exe - address 0xfffff80189072106 base at 0xfffff8018901e000 DateStamp

0x51a966cd

Here's my minidump file:

https://DL.dropboxusercontent.com/u/1928780/093013-7531-01.dmp

File Msinfo32.NFO:

https://DL.dropboxusercontent.com/u/1928780/Msinfo32.nfo

Dump file memory (do not know why this file is nearby big 550MO):

https://DL.dropboxusercontent.com/u/1928780/memory.dmp

p.s. I think this may have something to do with my Bluetooth driver I had experienced many times the Bluetooth driver has been disabled by Windows and the event viewer reported "the Local Bluetooth is not indeterminate way and will not be used.  The driver has been unloaded. "

Thanks in advance,

William

Hi William,.

The attached file of the DMP is the error checking DRIVER_POWER_STATE_FAILURE (9f) .

This bug check indicates that the driver is in an inconsistent or invalid power state.

9F, {4, 12 c, fffffa80196707c0, fffff880009ec810} error checking

Parameter 1 of the bugcheck is 4 , which indicates that the transition of power over waiting to synchronize with the Pnp subsystem.

The 2nd setting is 12 c , which indicates that it is exceeded for a total of 12 seconds.

By default, the crash dump is failing UsbHub3.sys who is the pilot of HUB-USB3 (System driver and not the true cause, and is due to the fault by something else).

If we look further into the dump:

ERROR: Module load completed but symbols could not be loaded for btmhsf.sys

FAILURE_BUCKET_ID: 0x9F_4_btmhsf_IMAGE_UsbHub3.sys

Implicit thread is now fffffa80 196707 c 0

^^ If we run one! thread on the address fffffa80 196707 c 0:

Child-SP RetAddr: Args to child: call Site
fffff880 '20b42f20 fffff801' 890bb7cb: fffffa80'00000001 00000000'00000000 00000000'00000003 00000000'00000000: nt! KiSwapContext + 0 x 76
fffff880 '20b 43060 fffff801' 890ba60f: fffffa80'18b23ef8 fffff880 '0115a 178 00000000 00000000' fffff880' 0622a 202: nt! KiCommitThreadWait + 0x23b
fffff880'20 b 43120 fffff880'06114700: fffffa80 '16115fd8 fffff880' 00000001 00000000' 00000000 00000000'00000000: nt! KeWaitForSingleObject + 0x1cf
"fffff880 '20b431b0 fffff880' 06117ef0: 00000000 ' 00000018 fffff880 ' 0622a2f8 00000000'00000000 00000000'00000018: btmhsf+ 0 x 33700
fffff880 '20b431f0 fffff880' 060fb1e4: fffffa80'17 has 00030 fffff880 '20b433b0 fffff880' 0622a2f8 00000000' 00000000: btmhsf+ 0x36ef0
fffff880 '20b 43260 fffff880' 060e2b84: 0000057f 'e9eaddd8 00000000' 00000127 fffff880 '0622a2f8 fffff880' 0115 has 178: btmhsf+ 0x1a1e4
fffff880 '20b432b0 fffff880' 060e2cce: 00000000'00000008 fffff880 '20b 43370 00000000'00000008 fffff880' 20b 43378: btmhsf+ 0x1b84
fffff880 '20b432e0 fffff880' 0114ecb0: fffffa80'16153860 00000000 00000000' fffff8a0 '04c3a748 fffff801' 89403cfe: btmhsf+ 0x1cce
"fffff880 '20b 43310 fffff880' 010e881d: 00000000 ' 00000127 fffff880 ' 20b433b0 00000000'00000119 fffffa80'16153860: Wdf01000! FxPkgPnp::PnpEventSurpriseRemoveIoStarted + 0x2c
"fffff880 '20b 43340 fffff880' 010e9032: fffffa80 ' 16153980 fffffa80' 16153988 fffffa80 ' 16153860 fffff880 ' 20b434c0: Wdf01000! FxPkgPnp::PnpEnterNewState + 0x1a1
"fffff880 '20b433e0 fffff880' 010e8cdd: 00000000 ' 00000000 fffff880 ' 20b434c0 fffffa80 ' 16153970 fffffa80' 16153860: Wdf01000! FxPkgPnp::PnpProcessEventInner + 0 x 122
fffff880'20 b 43450 fffff880'0114 701 d: 00000000 00000000' fffffa80 '16153860 fffff880' 00000000 00000000 00000000': Wdf01000! FxPkgPnp::PnpProcessEvent + 0x18d
fffff880 '20b434f0 fffff880' 010d1ecf: fffffa80'16141 b 30 fffff880 '20b 43570 00000000 00000000' fffffa80' 1615d1d0: Wdf01000! FxPkgFdo::_PnpSurpriseRemoval + 0 x 25
fffff880 '20b 43520 fffff880' 010c99da: fffffa80'197 b 9010 fffffa80 '197b 9010 fffffa80' 197b 9010 00000000 00000000': Wdf01000! FxPkgPnp::Dispatch + 0x18f
"fffff880 '20b 43580 fffff880' 010c9aa6: fffffa80' 197b 9010 00000000'00000005 fffffa80 ' 161531 c 0 fffff880 ' 062fca20: Wdf01000! FxDevice::Dispatch + 0x19a
fffff880 '20b435c0 fffff880' 062e3cbe: fffffa80 '197b 9010 00000000 00000005' fffffa80' 1615e190 00000000' 00000000: Wdf01000! FxDevice::DispatchWithLock + 0xa6
fffff880 '20b 43600 fffff880' 062e3484: fffffa80 '197b 9010 00000000 00000000' fffffa80' 1615e190 00000000' 00000000: bthport! BthDefaultPnpHandler + 0x2a
fffff880 '20b 43630 fffff880' 062e2cc1: fffffa80 ' 1615e190 fffff880 '062fca17 fffffa80' 1615e190 fffffa80 ' 197b 9010: bthport! BthHandleSurpriseRemoval + 0xc4
fffff880 '20b436b0 fffff880' 062e2b04: fffffa80' 197b 9010 00000000'00000701 fffff880 '062fca20 fffff880' 20b 43800: bthport! BthHandlePnp + 0x16d
fffff880 '20b 43700 fffff801' 8940a8f7: fffffa80 '1615e040 00000000' c00000bb 00000000 00000000' fffff880' 00a 82180: bthport! BthDispatchPnp + 0 x 68
"fffff880'20 b 43750 89526 fffff801 39 d: 00000000 ' 00000017 fffff880 ' 20b 43819 fffffa80 ' 16137710 fffffa80' 16137060: nt! IopSynchronousCall + 0xc7
fffff880 '20b437c0 fffff801' 895265e6: fffff8a0 ' 04069710 00000000'00000308 fffffa80' 16137060 00000000 00000000': nt! IopRemoveDevice + 0xd9
fffff880'20 b 43880 fffff801'89526501: fffffa80'16137710 00000000 00000000' fffff8a0 '0c432a01 fffff880' 20b 43930: nt! PnpSurpriseRemoveLockedDeviceNode + 0xaa
fffff880'20b438d0 fffff801'89526468: fffff8a0 00000000'00000000 00000000'00000000 ' 0c432a70 fffffa80'16137710: nt! PnpDeleteLockedDeviceNode + 0x5d
fffff880 '20b 43910 fffff801' 89525bcb: 00000000 00000000' fffff880 '20b43a70 fffff8a0' 0b89e6f0 00000000'00000005: nt! PnpDeleteLockedDeviceNodes + 0 x 98
fffff880 '20b 43970 fffff801' 893b52e5: fffff880'20b43b88 00000000 00000000' fffff8a0 ' 05764100 fffff8a0' 00000000: nt! PnpProcessQueryRemoveAndEject + 0x2c3
fffff880'20b43ae0 fffff801'89418346: fffff8a0'04069710 00000000'00000000 00000000'00000001 00000000'00000000: nt! PnpProcessTargetDeviceEvent + 0x9d
"fffff880 '20b43b20 fffff801' 890b62a1: fffffa80 ' 196707 c 0 fffff8a0 ' 0b89e6f0 fffff801 ' 8941805 c fffffa80' 16748130: nt! PnpDeviceEventWorker + 0x2ea
"fffff880 '20b43b80 fffff801' 8904afd9: fffffa80 ' 00180000 00000000 00000080' fffff801 ' b 890, 6160 fffffa80 196707 c 0: nt! ExpWorkerThread + 0 x 142
fffff880 '20b43c10 fffff801' 890ff7e6: fffff880 ' 00a 82180 fffffa80 ' 196707 c 0 fffffa80 ' 06741b 00 fffffa80' 06765940: nt! PspSystemThreadStartup + 0 x 59
fffff880'20b43c60 00000000' 00000000: fffff880 '20b 44000 fffff880' 20b3e000 00000000'00000000 00000000'00000000: nt! KiStartSystemThread + 0x16

We can see the various routine calls BTHUSB Device bthport.sys (Bus Bluetooth driver) who then finally enter various before btmhsf.sys some error checking.

btmhsf.sys is the Intel Proset Bluetooth HighSpeed filter driver and probably the culprit here. Update this driver ASAP - http://downloadcenter.intel.com/default.aspx?iid=gg_support-EN_01+home_downloadctr
or uninstall it if you do not plan to use BlueTooth.

---------------------------------------------------------------------

If after doing the above, you are still blocked, remove and replace AVG with built-in Windows Defender from Windows 8 for temporary troubleshooting purposes:

-AVG removal tool http://www.Avg.com/us-en/utilities

In addition, to answer your question as to why the MEMORY. DPM is so important because it's a dump of memory rather than a small kernel. Kernel memory dumps contain all the kernel memory was working with and that was in use at the time of the accident, that is why it is larger and provides much more information.

Kind regards

Patrick

Tags: Windows

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    [Clean Install FIX]
    When you install the ATI Catalyst 10.6, use the custom installation and exclude the HDMI Audio by unchecking the box next to the HDMI Audio. Pilots still end upward in the ATI Catalyst install directory if you can note the ATI installation path. The problem is that ATI will add an HDMI high definition audio device, DOES not replace the Windows device already loaded. Or may not charge a second device. Whatever it is, it uses the Microsoft device driver.
    Updated driver software with the driver - Microsoft high definition Audio Device driver ATI manually following the instructions below.
    [Windows OS already loaded FIX]
    -Device Manager-
    Manage driver updated using computer-> right click-> appliances-> sound-> right click HDMI high definition Audio Device-> update driver and browse to the directory of ATI (check include subfolders).
    Also noticed the BIOS default settings cause problems of NB and DRAM. Overclocked to mount pressure on the system. Even if I adjusted the settings of the BIOS, I have always many BSOD until I updated the driver for high definition Audio Device from Microsoft with the ATI driver.
    Ubuntu ran without a single question before changes to accommodate the Windows 7 operating system. For some reason any Windows is picky about certain parameters so that Ubuntu 10.04 LTS loads and runs without a single problem.
    I have the logs memory.dmp and mini.dmp. Any help and any help appreciated :D
    After running through the following steps, the problem here is the ntoskrnl.exe causing several bugs (BSODS). Even if it's a problem with Vista, this problem occurs with Windows 7.
    • Event ID: 1001 Source: error checking
      The computer was restarted after a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff88000e34294, 0xfffff880031bda18, 0xfffff880031bd280). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 052310-17316-01.

      The computer was restarted after a bugcheck.  The bugcheck was: 0 x 00000109 (0xb3b7465eeb217b7e, 0xfffff80002d18cc0, 0xa3a039d898a4a950, 0 x 0000000000000001). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 052110-23197-01.

    OS: Microsoft Windows 7 Ultimate 64 bit
    Antivirus: Microsoft Windows Security Essentials
    Motherboard: Gigabyte GA-890FXA-UD5
    RAM: 8 GB CORSAIR DDR3 4 GB 1333 MHz CORSAIR TW3X4G1333C9A TWIN

    Video: Diamond ATI Radeon HD5850 1 GB DDR5

    PROCESSOR: AMD X 4 965BE
    HD: Hitachi 1 TB HDE721010SLA330 S/N MS03G16K
    PS: Antec EarthWatt 750W PSU V2.3
    KB: Logitech G15
    Mouse: Razer Deathadder 3.5 G
    Gamepad: Belkin n52te
    First try to solve this problem:
    Fresh OS loaded and BSOD immediately after the restart. Reason or details is unknown because of the immediate reboot without a kernel image. No events logged in Windows event logs with error checking information.
    At ran Windows Update for the current patches. Random BSOD on restart.
    Load the ATI Catalyst 10.4 Suite for Windows 7 (64-bit). Random BSOD on restart.
    Problem again when the system is stopped and started. Chances are THAT BSOD will occur without emptying the core or the mini writing.
    Run the checker - 90% chance of BSOD
    Ran Check Disk - seems to be stuck on stage 4 'verification data file' 57531 63472 processed files. 01:05: PM 05/21/2010 FAIL stopped here 13:44

    Second attempt to solve this problem (low-level format):

    Using Hitachi tools - http://www.hitachigst.com/hdd/support/download.htm Drive Fitness Test - Switch BIOS from AHCI to IDE to access the SATA drive.
    Quick Test results - HDE721010SLA330 successfully completed / Disposition Code = 0x00
    Clear the result of the boot record - 0x00
    Wipe the drive (drive clean takes time for 1 to ~3.5 hours) / 17:07 Media Analysis / 20:20 hours of fact and change the outcome - success 0x00

    Updated the BIOS with F2 14/05/2010 (CPU compatibility improve)
    Press DELETE to enter BIOS F8 to enter the Q - Flash insert USB Thumb Drive (a drive if no floppy is in system) select the file
    Change the BIOS settings-
    Integrated Peripherals-
    OnChip SATA Type [Native IDE] change on [AHCI]
    (No Option for this) F6 for drivers to be loaded in Pre-os Windows 7 64 bit

    Install Windows 7 Ultimate 64 bit at 21:02 / Installer Reboot 21:14 / end of installation restart 21:18 / finalised result 21:21 - GOOD

    Install the driver USB 3.0 NEC 21:22 - result - GOOD
    Automatic update added KB978601 (pending reboot) and KB979309 - result - GOOD

    Install the network drivers Realtek Lan_win7 - result - GOOD

    Install win7_chipset (installed ATI Catalyst install manager 03.00.0765) 21:30 - result - BSOD KERNEL DUMP RENOWNED MEMORY. DPM at 5212010935PMMEMORY. DMP

    Hitachi configured disk requires reboot (stop for cold start) - 21:37 - result - connected

    Install Microsoft Windows Security Essentials 64 bits 21:43 d/l latest and scan / to 21:49 results - GOOD

    Shutdown - 21:51
    Power - result - GOOD
    Install ATI 10-4_vista64_win7_64_dd_ccc_wdm_enu (taken from the site of AMD ATI) start 21:59 / 22:01 need to restart (close) - result - GOOD
    Windows Installer wants to make changes - C:\window\SysWOW64\msiexec.exe/x {72736F5F-520 d - 472-A - 88 - 7 B 0 ERRRR it went away on its own.} Closing - 22:05 /qn REBOOT = really delete<---- came="" up="" again="" after="" cold="" start.="" think="" it="" had="" something="" to="" do="" with="" ati="" registration="" window.="">

    Install Google Chrome - result - GOOD

    Install Fusion - 2.0.1.117
    Install AMD OverDrive 3.2.1.0439 utility - Enable AMD Smart profiles -.
    Shutdown
    Power - result - GOOD
    Install the G15 - result - GOOD
    Install Windows Ventrilo 3.0.5 x 64-GOOD
    Install the Steam Client

    Install COD4MW2

    Change the settings to save energy for the computer to never sleep.
    22/05/2010
    Install gtalk, gApps
    Up to 08:57 05/22/2010 BSOD Mini dump.

    Dmp kernel that is renamed to 5222010857AMMEMORY. DMP

    BSOD more 2s on 2 days.

    Hello

    Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
    Troubleshoot the BlueScreens - top two responses.

    http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/8df6485a-50cc-4cdc-BE3E-0f05c7745117

    ===========================================

    The material is highly suspect!

    Since you reformatted and reloaded Windows this indicates that the problem is either material or a
    very basic pilot who has been reloaded - video/display, network/WiFi, sound, possibly 3rd party
    mouse or keyboard, BIOS, chipset and other low level drivers.

    This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
    may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
    can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
    methods in the next message and then return to the if necessary troubleshooting tool.

    Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
    Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
    spyware/security programs.

    When you get to the pilot and sections of the memory of the troubleshooter check the following message to
    update drivers and memory test and then return to the troubleshooter if necessary.

    ------------------------------------------------

    Even if you have some of these here tried a fairly complete convenience store just in case.

    BCCode: 7F 0x0000007E

    Cause

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. To interpret it, you must identify which exception has been generated.

    Common exception codes are:

    • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

    For a complete list of exception codes, see the Ntstatus.h file located in the directoryInc. of the Microsoft Windows Driver Kit (WDK).

    Solve the problem

    If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

    • Make sure you have enough disk space.
    • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
    • Try changing video cards.
    • Check with your hardware vendor for updates to the BIOS.
    • Disable the BIOS memory options such as implementing caching or shading.

    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.

    If exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system was launched with the/nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure that a kernel debugger is connected and the system is booted with theSwitch/DEBUG .

    In case of exception code 0 x 80000002, the trap frame provides additional information.

    If you do not know the specific cause of the exception, consider the following questions:

    • Hardware incompatibility. Ensure that any new hardware that is installed is listed in the list of the products tested Microsoft Windows market.
    • Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.

    If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the service by starting the computer by using the recovery and then Console by removing the offending system service file.

    Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x7E.

    You can also disable memory cache BIOS may try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.

    The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

    BCCode: 7F 0x0000007E<-- read="">
    * 1141.html http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

    -----------------------------------------------------

    BCCode: 109 0 x 00000109

    Cause

    There are generally three different causes for this bug check:

    1. A driver has deliberately or inadvertently modified kernel of criticism or data code. Microsoft Windows Server 2003 with Service Pack 1 (SP1) and later versions of Windows for computers x 64 do not allow the kernel to be debugged, except through authorized hot patches from Microsoft. For more information, see policy patch for x 64 systems.

    2. A developer tried to set a normal kernel breakpoint using a kernel debugger which was not attached when the system is started. Normal breakpoints (bp) can be defined only if the debugger is attached to the start time. Processor breakpoints (ba) can be defined at any time.

    3. A physical corruption has occurred. For example, the kernel code or data could are stored in memory has failed.

    BCCode: 109 0 x 00000109<-- read="">
    * 1262.html http://www.faultwire.com/solutions-fatal_error/modification-of-System-Code-or-a-Critical-Data-0x00000109-

    --------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7 (update drivers manually using the methods above is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • BSOD caused by ntoskrnl.exe - bug DRIVER_POWER_STATE_FAILURE

    Hi all

    I'd appreciate help with my laptop problems I don't know neither the cause nor the solution...

    For several months, my laptop refuses to close directly. I explain: when I want to stop it, any reboot my laptop and I have to stop him again so he can actually stopped. In addition, at each attempt to stop / restart, I have this incredible Blue Screen of Death for 15 to 20 minutes, then my laptop actually restarts. Once it has restarted, it works normally for 3 minutes and then freezes for a duratation ranging from 5 min to 40 min...

    In addition, since the beginning of these problems, my laptop detects no USB devices (mouse, external driver...)...

    Please help me, this situation is driving me crazy...

    My laptop is an Asus ux32v and runs on 64-bit processor - i5 3317U and Windows 8 (if it helps).

    Here is the link to my minidump files:

    https://www.dropbox.com/sh/ix3bf3v7aog2xz5/AAAcgX3yNBDWVAj5JXs9JNzSa?DL=0

    I tried to open these files with software like BlueScreenView but couldn't do much about it. What I realized is that it was caused by ntoskrnl.exe.

    Thank you in advance for your help!

    MS

    It is possible because you do not remove it completely.  He was always loaded into the current DMP file

    You do not update to win 8.1.  I'll wait until you do.

  • Windows 7 blue screen problems

    Windows 7 blue screen problems is so frustrating. The blue screen of death or BSOD because it is often called. I need help...

    Hello

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    ===========================================================

    Check out these utilities to see if information may be collected:

    It is an excellent tool for displaying the blue screen error information

    -Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table.
    http://www.NirSoft.NET/utils/blue_screen_view.html

    -------------

    MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or
    so time of the BSOD for more information on the possible cause - see TIP.

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
    Set it for a bit before and after the time of the BSOD.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    ------------

    AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows the
    Details of all application crashes occurred in your system. The information of the plant are extracted
    the .wer files created by the Windows Error Reporting (WER) of exploitation component
    system each time that an accident has occurred. AppCrashView also allows you to easily record the
    list of accidents to the text/html/csv/xml file.
    http://www.NirSoft.NET/utils/app_crash_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • How can I stop the blue screen error caused by sffp_sd.sys

    Since the middle of the latest version of windows aprils has updated that I regularly get the blue screen... The last was 26/05/12 16:30...

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    STOP: 0X000000D1 (0X00000002, 0X00000000, 0X00000008, 0X914E8774)

    BTHUSB Device bthport.sys - 914E8774 address, base at 914E5000, Datestamp 4db03738

    Hello

    BTHUSB Device bthport.sys and sffp_sd.sys are the two components of Windows that means something else led him into
    Fault. First thing I would do is update the BlueTooth drivers. Check with the system manufacturer (mother's support-
    the Board Maker for systems (custom), their documentation online and drivers and ask in their forums (if any)
    known issues and/or / the real peripheral manufacturer support site. (See driver update methods in the next
    message.)

    ===============================================================================

    Pick up the pieces after a computer crash
    http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive download collected files and after shot/screenshot.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ==================================================================

    BCCode: D1 0x000000D1

    Think video drivers especially if it may be others. Refer to the section of driver in my credits
    methods of troubleshooting blue screen below. BIOS, chipset of low level drivers and
    antispyway/antivirus/security programs can also cause this. Check the resolution of the problems and
    When you arrive at the driver and tests of memory sections do reference to generic methods in following
    message and then back to the if necessary troubleshooting tool.

    BCCode: D1 0x000000D1

    Cause

    A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.

    This bug check is usually caused by drivers who used a wrong address.

    If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:

    • The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
    • The function call was made to a function in another pilot, and that this driver has been unloaded.
    • The function was called by using a function pointer that was an invalid pointer.


    BCCode: d1 0x000000d1<-- read="" this="">
    * 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

    =========================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Windows 7 blue screen... BCCode: a

    I was recently watching a movie on my laptop when suddenly "blue-screen" appeared with error codes. My laptop then restarted and it happened again. I then waited so he can restart once again, however, I started windows in safe mode and then rebooted the system, and it came perfectly. After you find the error Although the center of the action, I found this information.

    Signature of the problem
    Problem event name: BlueScreen
    OS version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem
    BCCode: a
    BCP1: FFFFFA8015CAF010
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002B8BA57
    OS version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Bucket ID: X64_0xA_nt! MiReleaseConfirmedPageFileSpace + 87
    Information about the server: 1d3b1813-1d92-44ea-8f24-3e4ca7b3dac8

    I would really appreciate any information on this subject and how to work around this problem in the future. Thank you for any feedback.

    Hello

    References to Vista also apply to Windows 7.

    Added new hardware, updated drivers to date (don't forget to check in Control Panel - Windows Updates -
    updates to the pilot), or add key software lately? Drivers and antivirus/antispyware/security
    the products are also suspect likely. Next message is my generic driver updated methods to use when
    you get to this part of the resolution of the problems.

    BCCode: a 0x0000000A

    Cause

    This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.

    The error that usually generates this bug check occurs after installing a faulty device driver,
    BIOS or system service.

    If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be
    caused by a device driver, system service, a virus scanner, or backup tool which is not compatible
    with the new version.

    Solve the problem

    If a kernel debugger is available, get a stack trace.

    To resolve an error caused by the faulty device driver or service system, BIOS

    1. Restart your computer.
    2. Press F8 to character-based menu that displays the choice of operating system.
    3. In the Windows Advanced Options menu, select last known good Configuration .
    4. This option is most effective when a pilot or a service is added at a time.

    To resolve an error caused by an incompatible device driver, system service, virus
    Scanner, or backup tool

    1. Check the system log in Event Viewer for error messages that may identify the device or
    2. the driver that caused the error.
    3. Try disabling the cache in memory of the BIOS.
    4. Run the diagnostics of material provided by the manufacturer of the system, in particular the memory
    5. scanner. For more information about these procedures, see the manual of your computer.
    6. Make sure that the latest Service Pack is installed.
    7. If your system has interface cards (SCSI) small computer system, contact the adapter
    8. manufacturer for updates of Windows drivers. Try to disable sync negotiation in the SCSI
    9. BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination.
    10. For devices (IDE) peripheral electronic integrated, set the built-in as only primary IDE port.
    11. Also, check each IDE device to the right setting master/slave/stand alone. Try
    12. remove all IDE devices except for the hard drives.

    If the message appears during installation of Windows, make sure that the computer and all the
    devices are listed in the list of the products tested Microsoft Windows market.

    BCCode: a 0x0000000A<-- read="">
    * 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-

    =========================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that causes
    It crashing.

    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    This is my generic troubleshooting tool and can probably give a bit more specific when help
    you give the ICC codes.

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen
    of death "crashes and displays the information about all crashes in one
    Table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista (also Windows 7) Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • Last night, my laptop that runs windows xp blue screened and says something about the queue

    original title: help solve a mistake, please on windows xp

    Last night my laptop that runs windows xp blue screened and says something about the queue and to bring the computer out of which I did. I just tried to turn it on an hour ago, I use it now, and I got a message saying he had recovered from a serious error and I wanted to report to microsoft? I clicked Yes, but unbeknownst to me, I had no internet connection at the point of having to re-enter my our Verizon router WEP number in this laptop. I essentially self-taught myself much on computers that tell you, I'm not really computer literate, but if you can point me in the right direction, I can very well do. This is where to ask my question/problem. I went in the event viewer and found this error/explanation: Index information is corrupt and Indexing Service cannot re - index the content automatically. User action: stop and restart the indexing service using the following command:

    SC stop cisvc

    SC start cisvc

    Can someone tell me please how to do this?  I think I know, but I'm really not sure so please help... Thank you

    It really seems to me as if you had a temporary problem which has now disappeared and that you probably do not need to do anything.

    However, please click Start, and then click Printers and faxes and report what, if anything, you see in the window that opens.

    If you don't see an icon for the printer that you think should be there, you need to fix this.  On the other hand, if your printer icon is there - or if you do not have a printer attached to your computer - you need not do anything.

    If you want your computer to be a little faster and at the same time save space on your hard drive, read the LifeHacker article I linked in my previous post.  However, you need not to do, and you can erase [probably] regardless of the index corruption has occurred by starting and stopping the Indexing Service (cisvc) by entering commands in a command prompt window that I described.

    Yet once, you don't need to change your encryption WEP to WPA or WPA2 wifi, but doing so will make your network more secure wireless.  If you want to change your encryption, you would start by changing the configuration of your router from Verizon.  You should be able to find detailed instructions on the Verizon support site.  I don't know if you have Verizon FiOS or Verizon DSL service; This is a page of relevant support FiOS--> http://www22.verizon.com/ResidentialHelp/FiOSInternet/Networking/Setup/Security/124980.htm

  • Windows xp blue screen stop: 00000024

    Title: original windows xp blue screen

    had a blue screen with stop:

    Hi steveshepherd,

    (1) since when are you facing this problem?

    (2) remember to make changes?

    (3) what happens when you insert the Windows XP CD?

    You can follow the steps provided by Karena R in the link below, which relate to this issue

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/blue-screen-stop-error-0x00000024-while-booting/196033b0-fbe9-45dd-abbf-889291d0d133

    Kind regards

    Ajay K

  • Windows 8 BSOD caused by ntoskrnl.exe

    Hello.

    I get a lot of the dreaded BSOD lately.
    From the beginning I thought that it's nvidia drivers. Update of those fixed everything except a BSOD I get.
    Now I get the same BSOD, and it is caused by ntoskrnl.exe and playback memory problems.
    I've been all around you are looking for assistance and use of memtest86 without result.
    The Msinfo32 and .dmp files are located here: DMP.zip 
    Anyone have any idea what may be causing this?
    I couldn't find the RAM that I use in the compatibility table for the motherboard. So that's what I think may cause the problem.
    Any help is greatly appreciated.
    Kind regards
    Arve

    Hi Arve,

    All attached files of the DMP are the bug check IRQL_NOT_LESS_OR_EQUAL (a) .

    This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.

    This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high. The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.

    If we look at the call stack:

    STACK_TEXT:
    "fffff880 '0335caf0 fffff880' 06a4d817: fffff880 00000000' fffffa80 ' 00000008 fffffa80 ' 12fdbe10 00000005' 00001f80: nt! KeSetEvent + 0x2ad
    fffff880 '0335cb60 00000000 fffff880': fffffa80'00000008 fffffa80 '12fdbe10 00000005' 00001f80 fffffa80' 1458a6a0: MBfilt64+ 0 x 1817
    fffff880'0335cb68 fffffa80'00000008: fffffa80 '12fdbe10 00000005' 00001f80 fffffa80 '1458a6a0 fffff800' 9bc62d4c: 00000000' 0xfffff880
    fffff880 '0335cb70 fffffa80' 12fdbe10: 00000005' 00001f80 fffffa80'1458a6a0 fffff800 '9bc62d4c fffffa80' 1458a6a0: 0xfffffa80'00000008
    fffff880 '0335cb78 00000005' 00001f80: fffffa80 ' 1458a6a0 fffff800 '9bc62d4c fffffa80' 1458a6a0 fffffa80 ' 1458a6a0: 0xfffffa80'12fdbe10
    fffff880 '0335cb80 fffffa80' 1458a6a0: fffff800 ' 9bc62d4c fffffa80 '1458a6a0 fffffa80' 1458a6a0 fffffa80 ' 12fdbe10: 0 x 5 ' 00001f80
    fffff880 '0335cb88 fffff800' 9bc62d4c: fffffa80 ' 1458a6a0 fffffa80 '1458a6a0 fffffa80' 12fdbe10 fffff880 ' 02fc9f00: 0xfffffa80'1458a6a0
    fffff880 '0335cb90 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! ViPendingCompleteAfterWait + 0xc4

    Cannot load the image MBfilt64.sys, 0n2 error Win32
    WARNING: Unable to verify timestamp for MBfilt64.sys
    ERROR: Module load completed but symbols can be loaded for MBfilt64.sys
    Probably caused by: MBfilt64.sys (MBfilt64 + 1817)

    ^^
    Driver Realtek HiDefinition Audio (referred to as Creative Audio Driver file).

    If we run a lmvm on your:

    4: kd > lmvm MBfilt64
    start end module name
    fffff880 '06a4c000 fffff880' 06a5a000 MBfilt64 T (no symbol)
    Loaded symbol image file: MBfilt64.sys
    Image path: MBfilt64.sys
    Image name: MBfilt64.sys
    Timestamp: Thu Aug 30 23:40:32 2009 (4A7267B0)

    ^^, Yours is dated 2009 ~ The most recent is AFAIK as early as September 2013, via - Realtek site

    http://www.Realtek.com.tw/downloads/downloadsCheck.aspx?langid=1&PNid=24&PFID=24&level=4&Conn=3&DownTypeID=3&GETDOWN=false

    To update this driver as soon as POSSIBLE.

    -----------------------------------------------------------

    In addition, to provide peace of mind regarding your request of RAM. If you receive a card mother and they have a list of the RAM compatible in the manual, etc., this is called a QVL (qualified suppliers list). It is simply a list of RAM which has been tested internally and is PROVING to be quite compatible 100%. If the RAM is not on the list, it is not by all means, implies that the RAM will be inconsistent and cause problems. Actually today is very rare. Your RAM doesn't seem to be the issue at all in these accidents.

    Kind regards

    Patrick

  • Windows Driver crash condition caused by ntoskrnl.exe

    Hi guys,.

    I use a Lenovo y410p. I used it only for a few months. Recently, I experienced a few BSOD. The message is driver, out of State. The BSOD appears just randomly without warning. There is not yet any offset or suspended. It starts to become very frustrating. I used the BlueScreenViewer and it says that the problem is caused by ntoskrnl.exe + 153fa0. I don't know what to do. Pls help!

    This is a link to a copy of my minidump

    https://onedrive.live.com/redir?RESID=51E6A2A23FDD7097! 381 & authkey =! ANYAF_hGvxWZSak & ithint = the file % 2czip

    Thanks in advance

    JC

    These are associated with common USB class usbccgp.sys driver Generic Parent of Microsoft.  Since it is a driver of OS I want to run a file system check to start.  If that comes back clean I remove McAfee and use the built in Defender instead

    Please run a check of system files (SFC) 


    All instructions are in our Wiki article below...
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