Windows 8, iphone 4S do not recognize laptop

I know how to connect the phone to the laptop and I imported images without difficulty but when I took the USB cable out and plugged in again, I went to photos and tried to get the laptop to import more pictures but it says no device found.

Thanks in advance!

Hello, Gregory,.

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because of incorrect device settings or if necessary updates are not installed.

I suggest you run the hardware and devices Troubleshooter and check. Please follow these steps:

a. press Windows + C keys and click on Search.
b. type Troubleshooting in the search box, click on it in the search results.
c. click 'show all' and then click 'hardware and devices'.
d. click on 'Next' and follow the on-screen instructions.

If this does not help, use the suggestions in this article and check the issue.
Reference:
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.Apple.com/en-us/HT204095

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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