Windows 8 update froze

My Toshiba Portege frozen during the installation of the updates of Windows 8 and now will not restart.  I don't know what the installation number.  Frozen on screen 5 installation 6.  Does not start in safe mode.  Installation screen appears immediately on power upward.  Can not cross the screen.   Help.

Hi ScottShuey,

I'm sorry to hear about the trouble, you are confronted with the installation of update.

Lets try the following steps to see if we can get your computer to boot normally

(a) turn off the system

(b) as soon as you turn on the system, press AND hold the 'Shift' key and press ON the key "F8".

(c) if it works, it would take you to the recovery screen

(d) click on "view advanced repair options.

(e) select 'Troubleshoot' and then 'Advanced Options '.

(f) select 'Windows startup settings' and then 'restart '.

Now when it restarts you get to select Safe Mode.

Now in safe mode.
(a) in the start screen type "View installed updates" and open the updates installed under settings

(b) organize updates by date

(c) uninstall the updates that have been installed and restart the system

If your computer reboots normally, follow these steps to manually download the updates

(a) right click on the lower left corner of the screen, click on "Control Panel."

(b) in the top right search for "Windows Update" and open it

(c) click on "Check for Updates" on the left side panel

(d), click either [important updates are available] or [optional updates are available]. The system will automatically check if there is any update that must be installed and display updates that can be installed on your computer. Please note the number of update that you can download.

(e) on Internet Explorer go to http://www.microsoft.com/downloads/Search.aspx?displaylang=en-us

(f) enter the number of update in the area (e.g. 2286198) [Search] and then click the search icon or press the Enter key on your keyboard

(g) download and install the updates that are available in this way updates

Hope this helps

Tags: Windows

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