Windows 8 - Windows installation hangs on 87%

I got win7, so I tried to change Windows 8, because it has more features then win 7 then I get this drive to my little brother so whenever I have start the instalation it stuck on 87% then dvd player stop working! I don't no why Please HELP THANKS.

Hi Shafiabdullahi,

Thanks for posting the question on the Microsoft Community Forums.

According to the description, it looks like you are faced with a problem during the installation of Windows 8 operating system.

It would be great if you could answer these questions to help you further.

1. you try to perform a new installation or an upgrade installation?

2. you receive an error message or error code?

3. What is the brand and model of the computer?

Note: Make a backup of all data before installing.

I suggest you try the following before installing windows 8.

Method 1:

I suggest you to check the status of Windows 8 system:

Here is a summary of the system configuration required:

1 GHz processor or faster with EAP, NX and SSE2 support.

2 GB RAM / 20 GB of available disk space.

screen resolution of 1366 × 768.

DirectX 9 graphics with WDDM driver processor.

To use touch, you need a PC that supports multi-touch.

Method 2:

I recommend to disconnect all external devices other than the keyboard and mouse during the installation of windows 8 and check if it helps.

Method 3:

If you try to perform an upgrade installation then, I suggest you uninstall if there is no security software installed on your computer before you install windows 8.

I suggest using windows 8 upgrade wizard and check if you get an error message or error code.

Update to Windows 8: http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Refer to the steps in the following Microsoft article:

Install, upgrade, and activate: http://windows.microsoft.com/en-US/windows/install-upgrade-activate-help#install-upgrade-activate-help=windows-8&v2h=win7tab1&v3h=winvistatab1

I suggest you send the minidump files so that it becomes easier to identify the reason for this problem, before moving on to the steps on how to collect the minidump files, make sure you please to minidumps are enabled on the computer.

You can follow the steps:

Step 1:

To ensure the minidumps are enabled:

(a) go to start, type "sysdm.cpl" and press ENTER.

(b) on the Advanced tab, click on the Start button and recovery settings.

(c) ensure to what restarts automatically is not checked.

(d) under the heading of the writing of debugging information, select partial memory (256 KB) image in the drop-down list box (varies from 256 kb).

(e) ensure that the Small Dump Directory is listed as '% systemroot%\Minidump.

(f) click OK.

(g) restart the computer if changes have been made.

Step 2:

Please follow the steps to copy the contents of the minidump files:

(a) copy the contents of \Windows\Minidump to a different location (temporary) somewhere on your machine.

(b) zip to the top of the copy.

(c) attach ZIP archive to your message by using the button (attachments) "trombone".

(d) please upload to a service like Skydrive to share files and link to them in your answer.

You can check the link to find out how to send the files minidump using Skydrive:

Download pictures and files: http://windows.microsoft.com/en-IN/skydrive/add-photos-files-faq

Keep us informed on the status of the issue.

If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

Tags: Windows

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