Windows could not install several updates

My daughter portable computer has been impossible to install several updates in October.   More precisely, KB3000988, KB2984005, KB2972101, & KB2987107 install, however, they are the ones who install - I have been able to get the other ones installed.

I ran windows update so that the PC was in clean boot mode (all unextinguished Microsoft services/applications).

I also disabled Windows Defender (the only Antivirus which I'm running).

I also ran the troubleshooting of Windows Update and there a number of things to be fixed.   I did this first and the updates still do not work.

Here is a link in my event log

https://onedrive.live.com/redir?RESID=5078BE589B6E628C! 4166 & authkey =! AHt4LZUYUo7r-Jw & ithint = the file % 2cevtx

Here is a link to my system log

https://onedrive.live.com/redir?RESID=5078BE589B6E628C! 4167 & authkey =! AMM-Cp12j8hjQeE & ithint = the file % 2cevtx

Here is a link to my system info

https://onedrive.live.com/redir?RESID=5078BE589B6E628C! 4168 & authkey =! APIKqjSx1-AzW1E & ithint = the file % 2ctxt

Please let me know what I need to do about it.

Thank you!
Jason Keating

misslouis - I've updated one of the PC to win 8.1 and stopped the updates failed.   I've also updated to another's and all seems good.  Thanks for the tips!

Tags: Windows

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