Windows Explorer crashes on Asus after uninstalling the game files.

A couple of days, I uninstalled the games that came with my Asus U36S laptop and after that my Windows Explorer began to crash and restart - and recovery system does not work for some reason any.

At first I thought it was a coincidence, so I tried to understand what could be the problem. I checked the third-party applications, virus, malware, tried clean restarts, restart in safe mode and so on and so forth. But the problem persists.

After all the discussions Forum I could find on the situation through, I finally noticed that someone else had the same problem and solved it in re - install game files (OT here, final note: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-home-premium-corrupted-file-pintlgbimd/f39e62df-aaf0-4bfd-adbd-cd8e874a5297?page=2).

Now, I'd love to do that too - but I have no idea how to do to get your hands on these game files. I don't have an installation CD (my laptop did not come with a CD-rom) and I don't even remember the names of the games that I uninstalled.

Can someone help me with this? I would be eternally grateful!

PS: I tried to call Asus about this, but they were less than helpful...

A couple of things by looking at the Event Viewer logs.

The ASUSWSShellExt64.dll was originally explore crash like this recently connected recurrent error:

The failing application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
The failed module name: ASUSWSShellExt64.dll, version: 1.1.0.27, time stamp: 0x4c7f631

In addition, Chrome is crashing because of the iDeviceEx.dll like this recently connected recurrent error:

Name of the failing application: chrome.exe, version: 32.0.1700.107, time stamp: 0x52ed6c62
Name of the failed module: iDeviceEx.dll_unloaded, version: 0.0.0.0, time stamp: 0x4cde567f

The information that you have posted on the grip, the location of the iDeviceEx.dll is as follows:

LoadedModule [148] =C:\Program Files (x 86) \iMacsoft\iPod to PC Transfer\iDeviceEx.dll

Can you try to go to the \iMacsoft\iPod C:\Program Files (x 86) to PC file transfer and right-click the iDeviceEx.dll and the iDeviceEx.dll and rename it to iDeviceEx.old

Log off and reconnect again, and then restart Chrome and see if the same problem of hanging occurs.

Tags: Windows

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    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Think about it an absolute must - manually update your drivers.

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

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