Windows Explorer crashes when the click with the right button on folders

My Windows Explorer crashes whenever I right click on a folder, any folder.  It is for me a "Windows Explorer has stopped working" then it gives me a warning 'Windows restarts.  Then he closes my Explorer window.  I tried many things to see if that would help and nothing has done so far.  Anyone has any suggestions on how to solve this problem or knows what could be the problem?

Click right problems are very often caused by third-party programs adding entries in the context menu.  Here is a program that can help you manage these inscriptions:  Here, another article written for XP, but it applies to Vista that may be useful:

I hope this helps.

Good luck! Lorien - a - MCSE/MCSA/network + / A +.

Tags: Windows

Similar Questions

  • Windows Explorer Crash when using the control panel

    This is the type of an interesting question that happens to me only sporadically and usually only to a cold start.

    When I shut down the computer completely for cleaning or install something, when restarting, open the Control Panel causes Windows Explorer to crash (note that this is not Internet Explorer).

    It restarts immediately, but I lost some of the icons in the taskbar - especially the icon Sound Max.

    If I do a reboot it comes back and I can use the Control Panel normally. Tried to remove items from the start menu, as obviously something is in conflict when it starts but it is like shooting in the dark to find the good start. I even reinstalled W7 with a lot of attention, but it happens once again from time to time. I ran sfc/scannow several times and all is well.

    As long as I don't do a cold reboot it will work very well for weeks without a hitch. (Please no comments about just don't).

    Someone else has a similar problem? My specs are lower and it has not changed when I updated to the latest version of the bios so I suspect something on W7, and I strongly suspect the driver SoundMax which is in fact very old for W7X64.

    All updates are underway, including the latest which was supposed to increase stability for W7 X 64. I had added this update 4/28. An accident 29/4 good. I uninstalled the update and re-installed directly from the microsoft link. Sometimes it works, but not in this case.

    I studied all the information mentioned in the error codes and most of the time, it led to speculation of different people to different causes. I've read that it could be a conflict with the driver Sound Max, this is why I suspect as well that it might involve the Nvidia GPU driver. Changed the GPU driver and no joy. Whenever I have ask W7 to check a solution that is not found. So, it happens once in a while, but there is nothing wrong? At least Microsoft knows something is happening--evidence of the update.

    ASUS P6T Deluxe V2 LGA 1366-Bios 1003 - Intel I7 920 - EVGA GF GTX 260 SC - 12 Gig Corsair DDR3 1333 Ram - Gig 2 300, Velociraptor, Raid 0 1 Seagate 500 Gig HD - Lite on DVD Burner - floppy drive and external-180 card-Coolermaster V8 Avermedia HDTV card reader - Thermaltake Toughpower 850 w. modular fan P.S. - Antec 1200 case - Reobus 6 - 5 controller 120 fan Thermaltake Fans - 1,200 cases GPU Driver 196,21 Windows 7 X 64


    Make sure that Windows Update is turned on and install the update KB980408 ( - April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available .

    Issues that this update fixes this update improves the stability and reliability of Windows 7 and Windows Server 2008 R2 in various scenarios. This update addresses the following issues:

    • Windows Explorer crashes and then restarts when you access a third-party Control Panel item.

    This update solves the problem?

    If this isn't the case, please download this reg from my SkyDrive file:

    and double click on the file to import.

    When Explorer crashes, Windows Error Reporting Service creates a dmp under C:\Localdumps . Please download the file to your public Skydrive folder and post the link here. I take to the dump, maybe I can see the cause.


    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP -

  • Windows Explorer crashes when you try to make the list of associated file types. Error: 0xc0000005

    This is the view in the general tab of the event viewer. Looks like a problem ole32.dll but I don't know what to do. I have Win 7.

    The failing application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271

    The failed module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdac7

    Exception code: 0xc0000005

    Offset: 0x0002af88

    ID of the process failed: 0x1bfc

    Start time of application vulnerabilities: 0x01cafc16e3fb0780

    The failing application path: C:\Windows\Explorer.EXE

    The failed module path: C:\Windows\system32\ole32.dll

    Report ID: 605a0c40-680a-11df-b86a-001e90f0c8af

    Thank you


    Often, a certain instability in Windows Explorer is due to the defective shell extensions and addons.
    Consider using Sysinternals Autoruns or ShellExView. Disable Add-ons and non Microsoft shell extensions and verify the behavior.  If he went, reactivate the disabled extensions/add-ons, one at a time and see if you can identify who may be liable.
    Try a clean boot, or boot into safe mode.  The behavior persists?
    If you continue to experience the problem, consider creating the hierarchy of following registry keys in the registry:
    HKLM\Software\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe\
    In the explorer.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the value to%systemdrive%\localdumpsdata.  Ensure that the %systemdrive%\localdumps file exists, and then cause the crash to happen.  It must be a dump file in %systemdrive%\localdumps. Download the dump on your SkyDrivefile.
    (Letter is an environment variable that represents the system drive, usually C:.)
  • Windows Explorer crashes when you open any folder with MPEG2 files.

    WinXP SP3 - When you open any folder with MPEG2 files, windows Explorer crashes. If the folder contains only the MPEG1 files, it opens without a problem. We first thought it was a problem of media player, but we can not even click on a file to open it in media player.

    Hi kathyd,.

    ·        You did changes to the computer before this problem started?

    Since we do not know what is causing this problem, I'd suggest unanimous the event viewer on your computer and check the details in the window logs messages/error codes important related to the question, during the time where this problem occurs and after return.

    Event logs can help you identify and diagnose the source of current system problems or help you predict potential system problems.

    Access the link below to learn how to view and manage the event logs in Event Viewer in Windows XP

    You can try to start both computers in safe mode and check if it can open the folder where the MPEG 2 files are stored and if windows Explorer crashes. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

    I hope this helps. Post back with the required information.

    Thank you and best regards,


    Srinivas R

    Microsoft technical support.

    Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • Windows Explorer crashes when I use my DVD player

    Installed on my new computer dvd player. BIOS has been registered, but Windows 7 has not been. Updated firmware to update, Windows 7 found and downloaded the drivers. I can see the drivers in Device Manager, but when I try to read from the drive windows Explorer crashes. Tried uninstalling the driver to reinstall dvd, but windows explored hangs.

    DVD player is:
    TSST corp CD/DVGW-SH-S182D

    Hello Elizabeth,.

    Are you facing this problem while trying to access some particular CD/DVD?
    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    322756 ( ) how to back up and restore the registry in Windows
    Try the steps and check them off below if it helps:
    1. Click Start, type regedit in the search box, and then click regedit in the list programs.
    If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
    2. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
    Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.
    3. in the right pane, click UpperFilters, and then click on remove.
    4. click on Yes to confirm the deletion of the UpperFilters registry entry.
    5. in the right pane, click LowerFilters, and then click on remove.
    6. click on Yes to confirm the deletion of the LowerFilters registry entry.
    7. exit the registry editor and then restart the computer.
    For more information, visit the links (these items can also be used in windows 7) below:

    You can also run the troubleshooter and check.

    1. click on the Start button and then click Control Panel.
    2. in the search box, type troubleshooting, and then click Troubleshooting. Click View all, and then click on play and buring CD, DVD and Blu - ray discs.
    3. follow the directions in the wizard.
    For more information

    Hope this information is useful.
    Let me know if it worked.
    Thank you, and in what concerns:
    Umesh P - Microsoft Support

  • Windows Explorer crashes when you try to open avi files

    I can't open avi files as windows Explorer crashes, if I open even a folder with an AVI in it, then windows Explorer crashes.

    I tried to run the Mats_run_codec from microsoft, but it just says: I need to run dot_run_fx (box 2), but when I run it I get the error message - system error: 0 x 80131107.

    I am running windows XP SP3

    I have seen "Event Viewer" and found the following: application

    Event type: error

    Event source: Application Error Event Category: no ID:1000 event date of publication: 14/03/2011

    Time: 20:04:22 user: n/a


    Failing application iexplore.exe, version 6.0.2900.5512, failed module urlmon.dll, version 8.0.6001.19019, address 0x0002df6e failure. and the other error event is - Faulting application explorer.exe, version 6.0.2900.5512, failed module ntdll.dll, version 5.1.2600.6055, fault address 0 x 00011053.

    I hope someone can help as this has happened for a few weeks now.


    FIXED! Large.

    Windows Essentials Codec Pack (WECP) corrected all the problems immediately.

    "WECP is designed as an almost complete solution for all your video and audio should" see:
  • Windows Explorer crashes when you open folders that contain pictures.

    From this point, I'm exasperated!  Whenever I try to open a folder containing images, windows Explorer crashes.

    I did a thorough check of the spyware.  I jumped through hoops attempting to clean the cache thumb and no joy.

    When it first started happening, I thought it was too many files in a folder.  That does not seem to resolve things for a while, but the problem is back.

    There may be too much data in the folder or the display on the screen.  You have pictures instead of icons in these records?  Go to start / Control Panel / folder Options / view and check the box for display icons instead of thumbnails.  See if that solves the problem.

    If this isn't the case, create a single image and save the file.  Create a folder in Windows Explorer and save the file to this folder.  Try to open this file.  You have the same problem or does it work?  If this works, there may be something true in what you said about the size of the files.  If she has the same problem, then you must do some serious troubleshooting to try to find the cause and fix.

    I hope this helps. Keep me informed.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Why windows Explorer not stop on click with the right button on an entry

    When I try to right click (or remove a file by using the delete key) when, in windows Explorer, it freezes and says there is a problem, but no suggestion is provided as to what went wrong. I also have problems with Outlock with a similar problem and Excel when opening the start menu shortcuts! This means a new installation of Vista, or is this something easier than that?


    1 how long you have been facing this problem?
    2. don't you make changes before the show?

    Method 1:
    Try to boot in safe mode and check if the problem persists.

    How to start in safe mode

    Method 2:
    I suggest you perform a clean boot and check:
    when the diagnostic is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.

    Method 3:
    If this step does not help then you can perform a System File Checker on the computer and check if it works.

    Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file.  You can check the link:
    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    You can also check the link provided and check:
    Explorer Windows stopped working

    Method 4:
    If you have problems with Outlook and excel I suggest you send the request in the forums of office and check:

  • Windows Explorer crashes when moving from one network to the other card

    Hi people,

    Here's my problem: I suspect his cause and resolution will be very simple, but I can't find an answer until now.

    I use a laptop Windows XP SP3, joined to a domain in native mode Windows 2003.
    As is common these days, the portable computer is multihomed, with a card Intel Gigabit Ethernet and Intel combined 802.11n / Bluetooth adapter.

    My problem is this: I often need to take me off the cable to the office network and join a wireless network. This is how I can access our assets via public IP addresses to avoid NAT issues ' ing. In general, I do this simply by pulling the ethernet cable, then activation of the wireless adapter and join the required network. Note tehre is no firewall or filtering with the wireless network, and it uses NAT.

    In about 10 seconds, Windows Explorer will be locked up for about 15 seconds, then return to life. This behavior is repeated on what seems a fairly short cycle, perhaps every minute.

    While I think it could be linked to the machine looking for domain resources, the command binding adapter or similar, I was unable to make an impact on this behavior.

    If I return the config by disabling my adapter wireless and reconnect the wired adapter, everything returns to normal and performance is as expected.

    I have not tried to change binding adapter - my wireless adapter was higher than the wired NETWORK adapter already but seemed worth - no dice.
    I also tried releasing the config on the wired adapter, DNS and ARP cache flush, and then connect the wi - fi. See no difference.

    I'd love to hear any constructive suggestions how to solve this problem; attempts to use ProcMon and Wireshark for the cause were unsuccessful, but maybe I'm looking at the wrong data.

    Let me know what you might like information and I'll see if I can give him.

    Thank you


    Hi Stevie,

    The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums:

  • Windows Explorer crashes when you try to copy files (from dvd - rom on the hard drive)

    This is the error I get, copied from the technical details of UAC.

    I tried to create the new account and sfc/scannow
    sfc/scannow pointed out problems and errors, but is unable to repair.
    The Explorer.EXE version 6.1.7600.16450 program ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
    Process ID: 98c
    Start time: 01ced605f3f95e5c
    Time of termination: 60000
    Application path: C:\Windows\Explorer.EXE
    Report ID:
    Is that the next step of repair window?
    Thanks in advance

    One of the recurring errors in Event Viewer was the 'Source' following 'KScsiPrt ':

    The description for event ID 9 source KScsiPrt is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event is on another computer, the display information had to be saved with the event.

    The following information has been included in the event:


    Which may indicate a problem with the SCSI KernSafe controller.

    Can you try disabling the controller SCSI KernSafe in Manager devices as suggested hereand see if that makes a difference.

    You may need to restart the computer after you disable the driver.

  • AfterEffects crash when you click with the eyedropper

    Screenshot 2016-06-23 23.26.49.png

    Hello world

    I am trying to learn through step-by-step to a youtube tutorial that follows.

    My legacy crashed whenever I click the pipette.

    I followed the procedure to change the color of the massif of the same color of the text.

    I clicked on the pipette and a crash log command prompt saying the project is saved in my repertoire.

    Then my program crashed.

    The same thing happens to someone else?

    How can I choose the color even if I can't use the pipette then?

    Screenshot 2016-06-23 23.37.05.png

    That brings another question, sequelae as unstable as flash? In terms of program crash.

    CS5 is not supported on modern operating systems. This means that you will occasionally receive weird bugs. This is one of them. It is usually fixed when entering your AE preferences and change the option use System Color Picker (or something like that).

  • Windows 8 Crash when the display is off

    I recently bought a HP with Windows 8.  I have 2 HP monitors.  When I select the power plan settings to have the display stops after a certain amount of time, windows stops and restarts my computer every time after that the monitors are automatically disabled.  I checked two monitors drivers and the system tells me that I have the latest drivers.  I chose a white screen saver in the meantime, but it is not turn the monitor off (no problem when I return to the computer after the screen saver running on empty).  When I choose 'Never' to turn off the display, I don't have a problem when I return to the computer (the computer has been sleep based on power settings).  I only have the problem when the monitor is turned off automatically according to the parameters of energy.  Any advice on how to fix?

    I've updated to 8.1 Windows and the problem seems to be resolved.   Thank you for your help.

  • Windows Explorer crash at the start of my computer. Help please.

    I use Windows Vista. I created a folder for school stuff and now whenever I start my computer, it says repeatedly that windows Explorer has stopped working and tried several times to restart. Its a cycle without end I would appreciate help on this issue and in advance, thank you.

    Hi Schrödingers, cat

    ·         Do you have a task scheduler to restart the computer?

    ·         Did you do changes on the computer before the show?

    Follow the suggestions below for a possible solution:

    Method 1: I suggest you perform the clean boot and check.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 2: If the problem persists then try the SFC (System File Checker) scan on the computer.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7


    I hope this helps.

  • Windows Explorer crashes when you try to copy a file

    Win xp Pro

    When you try to copy a file using windows Explorer, the application crashes. I tried to use select times of right mouse and select menu with the same results.

    All solutions short of re - install XP

    Win xp Pro

    When you try to copy a file using windows Explorer, the application crashes. I tried to use select times of right mouse and select menu with the same results.

    All solutions short of re - install XP

    This happens with any file or a particular file?

    Have you tried the copy command from a command prompt window (start > run > cmd > OK)?

    For the full syntax of the copy command, see

  • Windows Explorer crashes when I remove thousands of small files.

    Not sure if it is a known problem, but windows Explorer tends to crash on me when I delete thousands of small files.  Can you help me?

    Hello social media - AndrewA.

    Thank you for visiting the answers from Microsoft Windows 7 Forums.

    I have some steps that may help you.

    Step 1

    Perform a clean boot and check if the problem persists. Clean boot starts the operating system by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    The following link has steps showing how to perform the clean boot:

    (1) Perform Clean boot (check the link to perform the clean boot).

    (2) enable half the services.

    (3) determine if the problem comes back.

    (4) enable half of the startup items.

    (5) determine if the problem comes back.

    (6) repeat the steps above until you find out which program or service is causing the problem.

    After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

    Note: Please make sure that the computer is configured to start as usual by following step 7 of article

    Step 2

    Run a scan of the file system [SFC] checker on the computer that will replace missing or corrupt files.

    To do this, follow the steps below:

    1. click on the Start button.

    2. on the Start Menu, click all programs followed by accessories.

    3. in the menu accessories, right-click on command line option.

    4. in the drop-down menu that appears, click the "Run as Administrator" option.

    5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

    6. in the command prompt window, type: sfc/scannow then press ENTER.

    7. a message is displayed indicating that "the system scan will start.

    8. be patient because the analysis may take some time.

    9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue.

    10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

    11. once the scan is finished, close the command prompt window, restart the computer and check.

    For more information, see the link below:

    How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

    Step 3

    Run a virus scan online because it causes sometimes caused by viruses.

    See the links below:

    Hope the helps of information. Please post back and we do know.

    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

Maybe you are looking for