Windows Explorer restarts when I use anything in the start menu.

Restart of Explorer

Windows Explorer restarts when I use anything in the start menu.  I try to change the window update settings to automatically update drivers and can not access.

Also getting BSOD constantly.

Hi Jannie762,

·         You receive an error message or error code with Windows Explorer, blue screen and update the drivers?

·         Did you do changes on the computer before the show?

Follow the suggestions below for a possible solution:

Method 1:

Step 1: Start in safe mode and check if the problem persists.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

 

Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

 

Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 in the above article.

Method 2: Try the SFC (System File Checker) scan on the computer.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

It would be useful for us to identify the problem, if you could upload the dump file.

How i: post a screen shot on this forum?

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053?page=1

 

Let us know the results.

Tags: Windows

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